Marriott Hotels & Resorts – Central United States, Yhdysvallat

”The hotel was 90% booked and was understaffed! It was only 2 front desks attendant the 4 days I was there. The Grand bare had 3 servers, and 2 bartenders for 200 or more people. I felt so bad for the working staff. The understaffed issue is a management issue. I did not see any leadership out assisting and helping travelers. Marriott is a quality brand and this visit fell short of customer service and quality.”

”Me and my family had a wonderful experience with such professional and caring staff”

”N/a”

”Close to airport terminal”

”Clean room”

”Had an accessible room. Bathroom itself was good. The bathroom door blocked the hallway to get to rest of room from entrance. Could not get into bathroom without going past bathroom door (closed) and turning around. Most difficult in a wheelchair. There was a moveable clothes rack behind entrance door which made entering with a wheelchair difficult as door would not open completely. Room was clean, beds were comfortable, Staff was nice and helpful. Questions were answered with great...