Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I've stayed in the Edgewater for 25 years. This room was as tired and beat up as I have seen. I understand there is balance between rental and updating but this room needs major updating. The carpet is sticky and stained. The furniture is original, which is also sticky and stained...all of it. The refrigerator is small and barely useful. The tile and counters are chipped. The cabinets are loose. The screen door never would stay in place. There were exposed outlets and the upstairs toilet wobbles. The management did come take photos and made some minor repairs immediately. They replaced the furniture on the balcony, which was nice. However, the hallways were not vacuumed and the carpet in the entire building is very old and stained. The new management has a challenge to help owners update their properties. The staff seems more attentive than previous years, but they still couldn't put the correct emergency number on paper for when they were away from the desk. There was never an answer to which I found out after five days the number was not correct. Rose was compassionate and empathetic to our issues and did the best she could to accommodate us. The other rooms that are updated are amazing.