Dear Yvette, Thank you for your business and for leaving a review. We appreciate your comments and are glad you enjoyed your stay overall. I have noted your comments regarding the pool and will consider your recommendations as we look to upgrade our hotel continually. It was our pleasure to host you, and we would love to see you again soon! Best, Derrick Pair, GM

Dear Nicole, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. I'm happy you enjoyed our breakfast, hospitality, and clean hotel. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Derrick Pair, GM

Dear Joan, Thank you for your loyalty to Embassy Suites. We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations. Thank you for your time in reviewing our hotel. Best, Derrick Pair, GM

Dear Noemi, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Derrick Pair, GM

Dear Karen, Thank you for your review and recommendation of our hotel and associates. I'm pleased to hear that our staff's excellence in service made for a great experience. Our team works hard to provide a remarkable stay. I will share your kind feedback. Best, Derrick Pair, GM

Dear Timothy, We regret to hear that you chose to end your stay with us early. We understand your expectations for meticulous accommodations and hospitable service, and we apologize for falling short of your expectations. Your reservation was made and paid for through a third-party discount website. These types of reservations offer a larger discount but come with less flexibility. Any refunds for your stay would need to be obtained through your booking source. We appreciate your feedback and thank you for choosing us. We hope you will consider returning for another visit, as we believe we can provide a better experience than what you encountered. Sincerely, Derrick Pair, GM

Dear JAMES, We are delighted to hear that you enjoyed your stay with us and felt at home! Thank you for your review, and we look forward to welcoming you back soon. Best, Derrick Pair, GM

Dear Christy, We are grateful for your review of our hotel. Your decision to stay with us means a lot, and we are committed to ensuring that your next visit will be truly exceptional. Sincerely, Derrick Pair, GM

Dear Jason, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Derrick Pair, GM

Dear Anastasia, It's great to hear from you. We're grateful that you chose us, and I'm delighted to hear that you enjoyed your stay. Thank you for taking the time to share your experience. Your feedback is valuable to us, and we can't wait to host you again. Best, Derrick Pair, GM

Dear Ronald, Offering fresh rooms is undoubtedly one of our standards, however, so is providing exceptionally friendly service. I sincerely apologize that we fell short of achieving both of these expectations. Your feedback is appreciated, as we will use it to foster improvement in our goal of providing the best hotel experience in our area. Thank you for staying with us, and please come back soon for an improved visit. Sincerely, Derrick Pair, GM

Dear Christine, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Derrick Pair, GM

Dear Jennifer, Thank you for awarding us a full rating. We're thrilled you had a delightful experience. Do visit us again soon! Best, Derrick Pair, GM

Dear Richie, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding the bed and pillows; I have taken note. On behalf of our entire team, I thank you for choosing us. Please visit us again soon. Best, Derrick Pair, GM

Dear FELICIA, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies that an odor was detected; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Derrick Pair, GM

Dear Michele, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Derrick Pair, GM

Dear Michele, Thank you very much for taking the time to reflect on your stay with us and for sharing your experience with fellow travelers. We're happy to learn that our location and friendly staff were the highlights of your visit. It’s great to hear that we provided you with a satisfying stay. We look forward to welcoming you back in the future. Best, Derrick Pair, GM

Dear Amanda, We are thrilled that we provided you with a great stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Derrick Pair, GM

Dear Eric, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Derrick Pair, GM

Dear Harold, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Derrick Pair, GM

Dear Keawannah, We are thrilled to hear you had a great stay overall! Your support means the world to us and we cannot wait to welcome you back soon. Best, Derrick Pair, GM

Dear Mesham, Thank you for your time in sharing your kind review and please visit us again. Best, Derrick Pair, GM

Dear Jasmine, What a great review! We are thrilled anytime a guest reports that nothing about their stay could have been better. We appreciate your business and the fact that you took the time to share these kind comments. Please come again soon. Best, Derrick Pair, GM

Dear Denise, We are thrilled to hear you had a great experience! Your support means the world to us and we cannot wait to welcome you back soon. Best, Derrick Pair, GM

Dear Amanda, What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again. Best, Derrick Pair, GM

Dear Shannon, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Derrick Pair, GM

Dear Quetta, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Derrick Pair, GM

Dear Michelle, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Derrick Pair, GM

Dear Fnu, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Derrick Pair, GM

Dear Catherine, I am glad you had a great overall experience, and thank you for sharing your review. Please visit us again soon! Best, Derrick Pair, GM

Dear Dwayne, We appreciate your kind review of our associate, Rebecca. I will share your sentiments with her and the staff. Looking forward to your next visit. Best, Derrick Pair, GM

Dear Willie, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit. Best, Derrick Pair, GM

Dear Ann, Thank you for taking the time to share this glowing review of our hotel! It is wonderful to hear that you enjoyed your experience. I will be certain to share your comments with our staff, who truly love making our guests feel welcome when they come to town. Please find a reason to visit us again soon. Best, Derrick Pair, GM

Dear Rebecca, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Derrick Pair, GM

Dear Shameka, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Derrick Pair, GM

Dear Monisha, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Derrick Pair, GM

Dear joseph, Thank you for choosing us. While we regret that your visit was not exceptional, we appreciate your feedback and look forward to impressing you in the future. Sincerely, Derrick Pair, GM

Dear Crystal, We are thrilled to hear you had an amazing experience! Your support means the world to us and we cannot wait to welcome you back soon. Best, Derrick Pair, GM

Dear Rojhat, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Derrick Pair, GM

Dear Nathan, Thank you for taking the time to write a review. I am deeply sorry for the inconvenience of the pool closure, but the repair was necessary to maintain the quality of the hotel and to better serve our guests. Additionally, I apologize you encountered difficulties locating a seat at breakfast. Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Derrick Pair, GM

Dear Brian, We are thrilled to hear that you had a first-rate experience at our Embassy Suites. I can assure you that hosting you was our pleasure, and we hope to welcome you back again soon. Thank you for choosing us! Best, Derrick Pair, GM

Dear David, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Derrick Pair, GM

Dear BOBBY, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Derrick Pair, GM

Dear Patti, Thank you for providing us with your feedback. We offer our sincere apologies for our amenities and accommodations not meeting your expectations. Your comments will help us improve our guest experience. We appreciate you sharing your experience and look forward to the opportunity to provide you with a better stay in the future. Sincerely, Derrick Pair, GM

Dear Carrie, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Derrick Pair, GM

Dear Zack, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Derrick Pair, GM

Dear Amanda, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your 5/5 review and humbly request a return visit. Best, Derrick Pair, GM

Dear Rosa, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Derrick Pair, GM

Dear Sherman, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Derrick Pair, GM