2/10 Hirveä
Deenie S.
16.5.2024
Huonoa: Siisteys
Technology ignorant
Unable to control the thermostat as it was offline. Numerous phone and Vrbo messages with owner Ken who controlled the thermostat. It was 77* in the house and blowing hot air. Owner said at 2am he woukd have ac man out to fix it within an hour. One hour later we called Ken back and he then told us to open windows and ac man woukd be there between 7-730am or we woukd get 100% refund if we decided to leave. We didn't sleep in the beds just waited on the couch after a late night of checking in from a 14 hour drive. At 9:39 am still no ac man, no answer from Ken , so we checked out and he refused to refund our money. Never will VRBO with this man again .
Deenie S.
Yöpyi 4 yötä toukokuussa 2024