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Arvostelut: Stay 2Night Chattanooga Hamilton Place

2.5 out of 5
Stay 2Night Chattanooga Hamilton Place
6914 Shallowford Road, Chattanooga, TN

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 171 kautta 602 arvostelua" "
Arvosana 8 - Hyvä. 172 kautta 602 arvostelua" "
Arvosana 6 - OK. 130 kautta 602 arvostelua" "
Arvosana 4 - Huono. 64 kautta 602 arvostelua" "
Arvosana 2 - Hirveä. 65 kautta 602 arvostelua" "

7,4/10

Siisteys

7,4/10

Henkilökunta ja palvelu

6,6/10

Palvelut/mukavuudet

7,0/10

Majoituspaikan kunto ja tilat

6,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Keara

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was located by hwy
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Teresa Glenn

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The nice lady that checked us in on Friday May 10th was very professional and friendly too.
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Julia

Yöpyi 2 yötä helmikuussa 2024
Prit vastasi 18.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

4/10 Huono

Shari

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was old, smelled of smoke for being non-smoking and didnt feel safe. I will say the staff was kind, but regretted my choice the moment I walked in and saw that the pictures online were deceptive.
Yöpyi 1 yön toukokuussa 2024
Prit vastasi 11.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

Jared

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön toukokuussa 2024
Prit vastasi 8.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

8/10 Hyvä

Jorge

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
All was good some thing to improve
Yöpyi 3 yötä huhtikuussa 2024
Prit vastasi 6.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

Heather

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very helpful amd friendly at check-in. The room is clean and quiet. Jist what we needed!
Yöpyi 1 yön toukokuussa 2024
Prit vastasi 5.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

2/10 Hirveä

Mark

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No breakfast. Beds are beyond firm. Parking isn’t convenient.
Yöpyi 2 yötä huhtikuussa 2024
Prit vastasi 4.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Management,Stay 2Night Chattanooga Hamilton Place

6/10 OK

Veronica

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
It was ok for a quick 2 night stay by myself . I had my own blanket and pillows as I always do but their bed spreads and sheets are stained . Microwave was extremely old . Inside could be cleaner but staff was friendly.
Yöpyi 2 yötä huhtikuussa 2024
Prit vastasi 3.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

6/10 OK

Ryan

Matkusti pienten lasten kanssa
It’s an average Hotel, nothing special. There is a lot to do in the area which is why we stayed. Wouldn’t recommend it for a long trip with family. The rooms look like they have recently been renovated but definitely not quality work. It got the job done for a quick overnight stay.
Yöpyi 1 yön huhtikuussa 2024
Prit vastasi 29.4.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

6/10 OK

Brad

Matkusti perheen kanssa
Air conditioner unit not working..room stuffy.
Yöpyi 1 yön huhtikuussa 2024
Prit vastasi 29.4.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

Pearlica

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön maaliskuussa 2024
Prit vastasi 22.4.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

Madison

Yöpyi 1 yön huhtikuussa 2024
Prit vastasi 11.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

Osama

Yöpyi 1 yön huhtikuussa 2024
Prit vastasi 11.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

6/10 OK

Gwendolyn

Yöpyi 2 yötä maaliskuussa 2024
Prit vastasi 6.5.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

8/10 Hyvä

Donald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Prit vastasi 14.4.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

Osama

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall nice quiet place
Yöpyi 1 yön huhtikuussa 2024
Prit vastasi 14.4.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 Hyvä

Liberty

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hall way and wall need to be clean more
Yöpyi 3 yötä huhtikuussa 2024
Prit vastasi 5.4.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 Hyvä

Darin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient location, quiet room and comfortable bed all made for a good visit at Stay 2Night in Chattanooga.
Yöpyi 1 yön huhtikuussa 2024
Prit vastasi 4.4.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

6/10 OK

Curtis

Yöpyi 1 yön maaliskuussa 2024
Prit vastasi 22.4.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Stay 2Night Chattanooga Hamilton Place

2/10 Hirveä

Felicia

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Awful service and we were in room 303 and the door wouldn’t lock. You could just push it open. When I told the front desk, Olivia, she was very passive aggressive saying she “knew” that room and that you just have to slam the door for it to lock. We had already tried that. Multiple times. Then she comes up to our door, and proceeds to try and push open our door without us even telling her to come in. She got it to lock (the one time it decides to) and then proceeds to be passive aggressive still saying that that’s all we had to do. We didn’t realize that the door didn’t lock the first night we were there. We noticed it when we left the next morning (which means that it was probably unlocked all night, and after I realized that I felt super unsafe) and she kept saying “I don’t understand why you didn’t tell us when you checked in” like we were lying to her…even though she told us that she knew about this door. Then said that we could leave or stay in the same room because they didn’t have any other rooms available and told me that we probably wouldn’t get a refund because they didn’t know about it before…again she told me she did. Anyway, horrible experience and I’m glad to say that I will not be staying here again.
Prit vastasi 31.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. I Personally check the door and its nothing wrong at all with the door, also for safety we have deadbolt and a latch attach to door as well. The door is completely fine upon check in. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Management,Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

SRIHARSHA

Yöpyi 1 yön tammikuussa 2024
Prit vastasi 25.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 Hyvä

Jade x.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was very nice spacious no issues with the room itself and the property was not bad at all and I got a decent rate for my stay but there were a lot of things I did not like as far as how loud it was being on the main road. There were kids inside the hotel that were running up and down the hallway talking/playing extremely loud. My room faced the road and when the outside light came on it shined directly into my room and was on all night long.. my room was also next to the vending machine ice machine elevator and stairs…..
Yöpyi 2 yötä maaliskuussa 2024
Prit vastasi 18.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

Eduardo

Matkusti perheen kanssa
Is ok
Yöpyi 1 yön maaliskuussa 2024
Prit vastasi 17.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 Hyvä

Grace

Yöpyi 1 yön maaliskuussa 2024
Prit vastasi 31.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

6/10 OK

Josh

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was very noisy being on the main road. You have to go outside the lobby to get into the building. We stayed 2 nights, both nights had to have key reprogrammed. Lots of food choices within 5 minutes. The bed was extremely comfortable & the best part of the stay. The room was average for the price we paid. The pull out couch bed was awful, it was nothing but springs, so our 6year old slept in the king bed with us as nobody could sleep on those springs
Yöpyi 2 yötä maaliskuussa 2024
Prit vastasi 9.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

6/10 OK

Lamar

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parking horrible because not big enough for a moving truck. Really needs to be cleaned better. Drain in tub very slow draining. Old hotel
Yöpyi 1 yön maaliskuussa 2024
Prit vastasi 7.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

4/10 Huono

Joshua

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Upon arrival the clerk was concerned about the wrong thing and took forever to check me in the had the audacity to charge a $250 deposit for an unclean uncomfortable cigarette smelling room the covers and sheets were also uncomfortable it felt as if I slept on a box spring with covers from jail they were so thin I have stayed at better hotels that don’t even require a deposit also although I was just needed some where to sleep at night they have a policy where you can’t have any guest besides another occupant and they have to give their information highly not recommended unless you just need to take a hot shower as far as sleeping you better off in your car
Yöpyi 1 yön maaliskuussa 2024
Prit vastasi 10.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Management,Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

Amanda

Matkusti pienten lasten kanssa
Love how close this hotel is to restaurants. I wish the parking lot was bigger. Overall a nice hotel.
Yöpyi 1 yön maaliskuussa 2024
Prit vastasi 4.3.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

10/10 Loistava

James

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was great. I would like to commend Olivia the check in clerk. Expedia made a mistake on the dates, Olivia made a phone call and got everything took care of. She went out of her way to accomadate me. This lady deserves recognition for her dedication.
Yöpyi 1 yön helmikuussa 2024
Prit vastasi 29.2.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

8/10 Hyvä

April

Hyvää: Siisteys
Liked that it felt safe
Yöpyi 2 yötä helmikuussa 2024
Prit vastasi 26.2.2024
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Hotel Stay 2Night Chattanooga Hamilton Place

2/10 Hirveä

Lina

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Surestay Plus vastasi 20.12.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Hirveä

Emanuel, Saint Cloud

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The front desk took a copy of my credit card, she said it is for damage coverage, if needed, but to me, they could use or take a copy of the copy for some infair use later. I hated this.
Yöpyi 1 yön joulukuussa 2023
Surestay Plus vastasi 20.12.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

2/10 Hirveä

Crystal

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Construction materials in hall. Had to step over it to get to room. Have photos if needed.
Yöpyi 1 yön joulukuussa 2023
Surestay Plus vastasi 9.12.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 Loistava

Leonard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was awesome
Yöpyi 1 yön marraskuussa 2023
Surestay Plus vastasi 9.12.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 OK

gerald, Dade City

Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
l was placed in room 215 at checkin. no one bothered to tell me the entire floor was scheduled for demolition the next day. I unpacked 3 days worth of things from the car only to be told by the manager that I would have to change rooms. I didn't. Each time I left my room I would have to stop by the front desk to get a new key. Very mismanaged place.
Yöpyi 3 yötä marraskuussa 2023
Surestay Plus vastasi 1.12.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 OK

Vernon

Yöpyi 4 yötä marraskuussa 2023
Surestay Plus vastasi 1.12.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 OK

Samantha

Yöpyi 3 yötä marraskuussa 2023
Surestay Plus vastasi 9.12.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 Hyvä

gerald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Parking is a challenge if you return after 08:00 PM
Yöpyi 3 yötä lokakuussa 2023
Surestay Plus vastasi 25.10.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 Hyvä

Wayne

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Get what you pay for
Get what you pay for. Good room, no frills, quiet. Only problem i had was lobby was super hot in the mornings, don't know if was heating or the waffle maker.
Yöpyi 5 yötä lokakuussa 2023
Surestay Plus vastasi 25.10.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

4/10 Huono

Robert

Liikematkailija
Office area was so hot
Yöpyi 1 yön lokakuussa 2023
Management vastasi 20.10.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 OK

Leigh

Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Not bad, but not great either. Located on a super busy road, small carpark, slightly rough crowd, room looked out on the barbed wire fence of the neighbouring storage facility and our room shared an interconnecting door with a noisy neighbour. Was clean enough, bed comfortable and water pressure pretty good. Breakfast was passable.
Management vastasi 20.10.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Huono

Deborah D

Matkusti perheen kanssa
The room had bugs in it and the bathroom door would not shut and it was noisy. We will not stay here again.
Yöpyi 1 yön lokakuussa 2023
Management vastasi 8.10.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
It’s OK
Hotel is in a decent area, right off interstate 75. Setup is more motel-ish than hotel. Things seemed to be clean, service at front desk was fine. Decent room for the price. Was not expecting a $100 deposit, plus on top of paying for the room upfront. You get your deposit back at checkout…if they deem you don’t violate any policies. I would have liked to have known about this hidden fee prior to booking room. I was put in a room right next to a huge LED street light. The light emitted into the room very well even with the blinds closed. You will have an issue with this if you need total darkness to sleep. Relatively small parking lot.
Yöpyi 1 yön lokakuussa 2023
Surestay Plus vastasi 4.10.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 OK

Loren

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023
Surestay Plus vastasi 5.9.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 Loistava

Jeffrey

Hyvää: Siisteys ja henkilökunta ja palvelu
Definitely an older property and showing it's age in the common areas. Room is clean and comfortable though.
Yöpyi 1 yön heinäkuussa 2023
Surestay Plus vastasi 1.8.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

10/10 Loistava

Stacey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Really clean and nice staff
Yöpyi 1 yön heinäkuussa 2023
Surestay Plus vastasi 1.8.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

8/10 Hyvä

Vicky

Yöpyi 1 yön heinäkuussa 2023
Surestay Plus vastasi 29.7.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

6/10 OK

Shelley

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys
I didn’t feel safe leaving my car in the parking area due to people loitering outside.
Yöpyi 1 yön heinäkuussa 2023
Surestay Plus vastasi 6.7.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, SureStay Plus Hotel by Best Western Chattanooga, TN

4/10 Huono

Tammie

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Blood stains on mattress...blood stains on sheets Blow dryer not working...no remote ...doors do not open quickly have to try many times to get open ....small parking lot very crowded...bar across street....bottle caps on floor in room ..mirrors not clean ...only 1 cart to bring items into your room
Yöpyi 1 yön kesäkuussa 2023
Management vastasi 1.7.2023
Dear, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.