Huoneistot – Chengdu

”Terrible Experience at Hilton Cheng – Extremely Rude and Disrespectful Staff I am utterly appalled by the unprofessional and offensive treatment I received from the front desk staff during my check-in, and I feel compelled to share this appalling experience to warn other guests. When I arrived, I was struggling with knee pain, so my cousin offered to help carry my bag. At check-in, the staff first grilled us about whether my cousin would be staying with me; I clearly said no. We then asked if...

”部屋の設備、アメニティ、清潔感、価格、朝食、スタッフ対応は良かった。 ただ、窓を開くなの注意書きがあるにも関わらず、窓が開いており蚊が何匹かいた。 またシャワー用のゴムマットが濡れていた。 掃除スタッフの再教育が必要。”

”Clean room, hot shower, comfortable bed. Staff was very polite and accommodating. I had a late flight, arriving after midnight and they were very helpful. Some of the best service I’ve had in a long time. Breakfast was excellent and a lot of variety. More protein than a hotel usually has, lots of fruit, salad, stir fry, and decent coffee.”

”The room was great. Very nice an clean. I only stayed over night, a very short night. The breakfast was good and welll staffed. The front desk team was very helpful and kind to me. I would stay there again.”

”Good location and great place to stay! Room was impressive.”

”The staff are very nice and helpful. The room is spacious and clean. Breakfast is very good.”

”Breakfast is great! We love fresh salad and fruits. Our room is very clean, very good location inside the shopping mall and supermarket.”

”The soundproofing of my room was extremely terrible that literally could hear ppl coughing and vomiting at late night. Their staff was trying to offer a breakfast and fruit when I requested to change a room or cancel my reservation instead of resolving the root cause. Excuse me WTH it’s not a motel”

”Quiet and spacious hotel with plenty of facilities to keep the family occupied. Service from the staff was great as well. Will definitely return to this hotel for future stays in Chengdu!”