Sylva Hotellit

”Breakfast food did not appear freshly cooked, minimal selections, mostly carbs and minimal protein. Problem with the tub draining while showering with water as high as ankle deep during the showers. Notified staff who stated we need to go through Expedia to get any compensation. ”

”Property and rooms are clean. Staff were friendly and helpful. Good breakfast.”

”It was satisfactory.”

”Yes”

”The Balsam Mountain Inn was a most wonderful place to stay!! EVERY single staff member could not have been more helpful!! To sit on the porch and relax and look at the view was an experience all it's own....sooooo relaxing!! Coffee was a local brand and tasted amazing, along with the pastries. The room was clean, bed was comfortable and the long, hot shower was refreshing. The Inn was close to restaurants downtown and just a shirt trip! You will not be disappointed! Please support this...

”It took long to get hot water in the room.”

”Taking a shower there was excellent the water pressure was strong and felt good. Bathroom a little small but overall I enjoyed my stay there. I book this place again and stay there ”

”I booked a room on Expedia as a non-smoking king size room. When I checked in they gave a smoking room king size and was told that since I booked through a third party this is what I had to take. Not thrilled and the room and floor smelled terrible. Room service was not offered so I had to beg the staff for clean towels and wash clothes for the second night. Overall the hotel and casino was nice but not thrilled with the resort fee charges that everyone seems to be getting away with nowadays.”

”There is a good amount of parking. The rooms were nice could use a little bit updating. The showers were the thing I enjoyed the most water pressure was great. I will definitely stay at this hotel again.”

”Very clean. Air conditioner super loud Internet very weak No shampoo”

”Staff friendly and rooms in good shape for age of motel”

”The lighting in the room was kinda dim. I guess using brighter light bulbs”

”Nice 2-3 star place but very very bad WiFi and no phone service when in the room!”

”Room was very clean. Breakfast was lacking options. The staff was very friendly and helpful. Overall we enjoyed our stay and would stay here again.”

”Staff is wonderful. The location is perfect and the restaurant across the street has fantastic food!”

”It was excellent ”

”Relax Inn was just what we wanted for a stay in Bryson City. It was small and cozy with everything we needed and obviously had been updated with a great shower, very comfortable bed, and great WIFI/TV service. We were within walking distance of downtown and the Great Smoky Mountains Railroad. If we'd had more time, we would definitely have made use of the rocking chairs outside our door while drinking coffee. We would definitely stay here again if and when in Bryson City.”

”I was enchanted by this property. Having a pool, bar, restaurant was much less important than sitting in the rocking chairs on the porch with a blanket. The property was beautiful. I really enjoyed talking to the manager. He was very helpful and gave me information on the history of the property. The room was comfortable and had everything I needed. I will be staying here again when in Waynesville. An absolutely beautiful property.”