Cheyenne Hotellit

”Lobby was nice, continental breakfast and room were ok. Staff was friendly and helpful. I would stay here again.”

”It was really filthy. The floors are caved in and the carpet are disgusting.”

”Do not book it. 1. The bed sheets have hairs left everywhere. 2. The room has order. 3. There is no breakfast, even though they post “free breakfast” in the ads online. 4. The front desk doesn’t care about your experience. Once again, DO NOT book it.”

”sheets were stained in two different areas . desk clerk brought us clean sheets yuou get what you pay for !”

”I booked this hotel because of the elevator. On arrival I found out the elevator was not working. I was offered a refund. That doesn't really help at 7 pm in a strange city. We had to carry our luggage up 2 flights of stairs. No rooms were available on the first floor. My husband has back problems and I have knee problems. This ruined the stay for us.”

”This is a great place to stay”

”Really bad experience”

”Some amenities had a time frame on them and hot tub and gym was not open 24 hours, which... kinda was a bummer. Good times overall.”

”It was good”

”Had to wait 15 min to check in/ lady was in shower, then when she came to desk with granddaughter she was on phone with her Dtr continuing to talk to her as she was trying to check us in. Room smelled of dirty carpet. Went to go to office area for the advertised breakfast the door was locked. They only served coffee & granola bars anyway so we just left. Would not stay there again!”

”Lobby AC broke. Side entries also broke.”

”When I went to the room, the key couldn’t open the door. When the staff came she couldn’t open the door. So she moved us to another room. When we got there the door did opened but the room wasn’t clean. So the staff told another guest to move out of his room for us. That was the last straw we asked for a refund.”

”We chose this hotel based on reviews but they clearly were not authentic. The place is in desperate need of maintenance. There were only 3 guests in the whole place (including us) and yet the front desk gal would not or could not figure out how to give us a bottom floor room with two beds. We used a third party app because it had a room with “a king bed and two twins” as an option. When we arrived, we were told they don’t have any rooms like that and we had to take the king bed on the 2nd floor....

”We booked a room. We were traveling and when we got there, no one was at the front desk. They left a number to call but they didn't answer. I contacted expedia and they tried to contact the hotel. Nobody answered”