Terassi/patio

Arvostelut: Chicago Marriott Suites Deerfield

4 out of 5
Chicago Marriott Suites Deerfield
2 Parkway N, Deerfield, IL

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 691 kautta 1154 arvostelua" "
Arvosana 8 - Hyvä. 252 kautta 1154 arvostelua" "
Arvosana 6 - OK. 114 kautta 1154 arvostelua" "
Arvosana 4 - Huono. 49 kautta 1154 arvostelua" "
Arvosana 2 - Hirveä. 48 kautta 1154 arvostelua" "

8,8/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Juha

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Double charge/training for receptionist
We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2 weeks to have the card get cleared of the charge. The receptionist should be trained better. When you charge someone’s card, you have to notify the customer. The suite was as we expected.
Yöpyi 2 yötä toukokuussa 2022
Evesam vastasi 30.6.2022
Thank you for being our guest and for your feedback from your stay. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations and for the issues with the overcharged on your credit card. We truly want to ensure a comfortable stay for all our guests. We hope that you will give our hotel another opportunity to welcome you. As a teachable moment, we have shared your feedback with the appropriate hotel team to take corrective action and ensure the necessary guidelines are in place to prevent these issue from occurring in the future.

10/10 Loistava

Krystal

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel! Will definitely come back.
Yöpyi 1 yön toukokuussa 2024
Kyle Jackson vastasi 23.5.2024
Thank you for your kindness and thank you for staying at the Chicago Marriott Suites Deerfield. It was an honor to have you as our guest. We hope to have the opportunity to host you again if your travels take you to the Chicago area.

8/10 Hyvä

Jose Belarmino

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location is far from city
Yöpyi 4 yötä toukokuussa 2024
Kyle Jackson vastasi 22.5.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

10/10 Loistava

Ramirez

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Kyle Jackson vastasi 22.5.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Our stay was smooth and quiet just how you want it to be.
Yöpyi 1 yön toukokuussa 2024
Kyle Jackson vastasi 22.5.2024
We are very pleased to learn that your stay was enjoyable. Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

4/10 Huono

jasni

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Front desk staff were showing attitude. It was surprising to hear that we are charged for using wifi at room.
Yöpyi 1 yön toukokuussa 2024
Kyle Jackson vastasi 22.5.2024
We apologize for the experience you mentioned in your review. We are taking corrective action to ensure no one is ever made to feel that way in the future. Wifi is complimentary for all Marriott Bonvoy members. If you are a Bonvoy member please let us know and we will reverse any wifi charges immediately.

10/10 Loistava

Loan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
super clean
Yöpyi 1 yön toukokuussa 2024
Kyle Jackson vastasi 22.5.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

10/10 Loistava

LaRocha, Charlotte

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
cool
Yöpyi 1 yön toukokuussa 2024
Kyle Jackson vastasi 22.5.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

10/10 Loistava

Victavia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
10/10 I definitely will be back
Yöpyi 1 yön toukokuussa 2024
thank you for staying at the Chicago Marriott Suit vastasi 22.5.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

10/10 Loistava

Judy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Kyle Jackson vastasi 22.5.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

10/10 Loistava

Clark

Hyvää: Majoituspaikan kunto ja tilat
Excellent surroundings!
Yöpyi 1 yön huhtikuussa 2024
Kyle Jackson vastasi 22.5.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

10/10 Loistava

Andre

Yöpyi 1 yön huhtikuussa 2024
Kyle Jackson vastasi 22.5.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity to host you again should your travels bring you to the Chicagoland area.

8/10 Hyvä

Weezy

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Kyle Jackson vastasi 15.4.2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.

8/10 Hyvä

Sharon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön huhtikuussa 2024
Kyle Jackson vastasi 15.4.2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.

10/10 Loistava

Jeremy

Good
Yöpyi 2 yötä huhtikuussa 2024
Kyle Jackson vastasi 15.4.2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.

8/10 Hyvä

Carlos

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
👌
Yöpyi 2 yötä maaliskuussa 2024
Kyle Jackson vastasi 15.4.2024
Thank you for staying with us at Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.

10/10 Loistava

Charles

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Kyle Jackson vastasi 25.3.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was an honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the Chicagoland area.

10/10 Loistava

Viridiana, Rock Island

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Kyle Jackson vastasi 18.3.2024
Thank you for staying at Chicago Marriott Suites Deerfield. It was an honor to have you as our guest. We hope to have the pleasure again should your travels bring you back to Chicago

10/10 Loistava

Maribel

Hyvää: Palvelut/mukavuudet
Its been far the most best experience I’ve ever had in any hotel that I’ve traveled too
Yöpyi 1 yön maaliskuussa 2024
Edward M (Front Office Manager) vastasi 13.3.2024
Thank you so much for staying with us. We appreciate the great feedback

10/10 Loistava

amin

Yöpyi 1 yön helmikuussa 2024
Edward M vastasi 1.3.2024
Thank you very much, we appreciate your feedback. We always love hearing feedback from our valued guest.

10/10 Loistava

Katie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice, quiet, and loved having a sitting area in the room to chill and watch tv.
Kyle Jackson vastasi 26.2.2024
Thank you for staying at Chicago Marriott Suites Deerfield. It was a pleasure to have you as our guest. We would be honored to have the opportunity to host you again, should your travels bring you back to the Chicagoland area.

10/10 Loistava

Louise

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
Kyle Jackson vastasi 19.2.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. We hope to have the opportunity again should your travels bring you back to the Chicagoland area.

10/10 Loistava

Richard

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Kyle Jackson vastasi 19.2.2024
Thank you for staying at Chicago Marriott Suites Deerfield. We were honored to have you as our guest. We hope to have the opportunity again should your travels bring you back to Chicago.

10/10 Loistava

Maria Teresa, Chula Vista

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very hospitable staff, we had dinner several times and excellent food. Very clean. Would definitely recommend.
Yöpyi 3 yötä helmikuussa 2024
Kyle Jackson vastasi 19.2.2024
Thank you for your kind words and for being our guest at the Chicago Marriott Suites Deerfield. We hope to have the pleasure again should your travels bring you back to the Chicagoland area.

10/10 Loistava

Keyhala

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Kyle Jackson vastasi 15.2.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Loistava

Anna

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Kyle Jackson vastasi 15.2.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Loistava

Andres

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Kyle Jackson vastasi 15.2.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Loistava

Tomas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient, quiet place, near main highway
Yöpyi 6 yötä joulukuussa 2023
Kyle Jackson vastasi 15.2.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Loistava

Jeff

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Kyle Jackson vastasi 8.1.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the area.

10/10 Loistava

Thomas, Middleton

Yöpyi 1 yön joulukuussa 2023
Kyle Jackson vastasi 8.1.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest and we hope to have the opportunity again, should your travels bring you back to the area.

8/10 Hyvä

Aviva

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Love the Chicago Marriott Suites Deerfield
We've been staying here for years and love the spacious rooms with a separate area for the kids. However, we needed to contact the front desk for extra linens. The room phone was disabled. I had to either call with my cell or go to the front desk in person. Slightly annoying. Also, it would be nice if they could upgrade the rooms with charging ports instead of simply outlets.
Yöpyi 1 yön joulukuussa 2023
Kyle Jackson vastasi 8.1.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. It was our honor to have you as our guest. Your candid feedback is appreciated as it is necessary to learn how to better serve our guests. We are working on the issues you pointed out and hope you will enjoy our improvements on your next visit.

10/10 Loistava

Krystina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Hudson vastasi 22.12.2023
Krystina, thanks for your 10 out of 10 review! We hope to serve you again on your next visit to the Deerfield area!

10/10 Loistava

Lana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Hudson Webber vastasi 18.12.2023
Lana, thanks for your 10 out of 10 review! We hope to welcome you back for another great stay!

10/10 Loistava

Ziyuan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kyle Jackson vastasi 15.2.2024
Thank you for staying at the Chicago Marriott Suites Deerfield. We are pleased that you enjoyed your stay and hope to have you as our guest again should your travels bring you back to Chicago.

10/10 Loistava

Ellen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everyone was so friendly and helpful.
Yöpyi 4 yötä marraskuussa 2023
Kyle Jackson vastasi 1.12.2023
Thank you for your kind words. We were honored to have you as our guest and hope to have the opportunity again should your travels bring you back to the Chicagoland area.

10/10 Loistava

Cathleen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Professional , helpful and super friendly staff !!
Yöpyi 1 yön marraskuussa 2023
Shanae vastasi 29.11.2023
Thank you so much for your 5 Star review. We look forward to hosting you again sometime soon!

10/10 Loistava

Richard

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was well staffed. Nice location & reasonable rate.
Yöpyi 6 yötä marraskuussa 2023
Kyle Jackson vastasi 28.11.2023
We are honored that you were our guest and hope to have the honor again. Thank you for your kind feedback.

10/10 Loistava

Scott David

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic hotel! Quiet, great staff, in hotel restaurant and bar are top notch! Our suite was spacious, clean, well appointed, and very comfortable. Will be staying here again.
Kyle Jackson vastasi 28.11.2023
We are honored that you were our guest and are happy to learn that you will return. We wish you all the best in your travels.

10/10 Loistava

Shavonna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Outside of some minor paint repair in my shower… it was excellent!! I’d definitely stay again. They definitely upheld the Marriott standard… but Ms. Shanae was exception and was the bright spot in my stay.
Yöpyi 1 yön marraskuussa 2023
Kyle Jackson vastasi 28.11.2023
Thank you for your kind words. Shanae was happy to have been of service. We are addressing the paint issue you had in your room to make sure that was an isolated incident. We hope to have you as our guest again should your travels bring you back to Deerfield.

4/10 Huono

Don

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Disappointed because my deposit for the room and extra charge was not refunded to my credit card. It has been over a week now since my stay. No rerurn calls either with any updates on this. Terrible business practices.
Yöpyi 2 yötä marraskuussa 2023
Kyle Jackson vastasi 28.11.2023
Our mission is to always provide our guest with prompt, transparent, and quality service. We apologize for failing to accomplish this during your stay. While we can't undo it, we are committed to correcting it and are reaching out directly to do so.

10/10 Loistava

Amer

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great Hotel. Clean. Good Staff. Spacious Room.
Yöpyi 3 yötä marraskuussa 2023
Kyle Jackson vastasi 28.11.2023
We are pleased to learn that you stay was enjoyable. We hope to have the honor of having you as our guest again should your travels bring you back to Deerfield.

10/10 Loistava

Erika

Yöpyi 2 yötä marraskuussa 2023
Hudson Webber vastasi 18.12.2023
Hi Erika, thanks for your review! We hope to welcome you again soon!

10/10 Loistava

Coleton

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä marraskuussa 2023
Shanae vastasi 14.11.2023
Thank you so much for taking a moment of your time to provide your feedback on our property.

10/10 Loistava

Charles

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not enough handicap parking
Yöpyi 1 yön syyskuussa 2023
Shanae vastasi 14.11.2023
Thank you for taking a moment to share your recent stay with us. We appreciate your feedback and certainly hope you give us another try in the future. All the best

10/10 Loistava

christeen

Yöpyi 1 yön marraskuussa 2023
Shanae vastasi 14.11.2023
Thank you so much for providing us with feedback on our property.

10/10 Loistava

Rattana

Yöpyi 1 yön marraskuussa 2023
Shanae vastasi 14.11.2023
Thank you so much for your 10-star review.

10/10 Loistava

Fantashia

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä toukokuussa 2023
Shanae vastasi 12.11.2023
Thank you so much for staying with us again. We hope to welcome you back for your next trip to Chicago!

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The location is quiet. The room was nice. It was clean. I will stay at this lication again.
Yöpyi 2 yötä marraskuussa 2023
Shanae vastasi 12.11.2023
Thank you so much for your review. We look forward to welcoming you back to our property. All the best

10/10 Loistava

Juli

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great and spacious for a family
It was very spacious. It was nice that the restaurant stayed open late. We could only find one remote for two tvs- overall great. Would stay again.
Yöpyi 1 yön marraskuussa 2023
Shanae vastasi 14.11.2023
Thank you for taking a moment to review your experience! We are thrilled to hear that you enjoyed your stay and your time at Parkway Grill.

10/10 Loistava

Gisette

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My 4night stay was amazing. My suite was everything I needed. The restaurant and bar were super convenient as well. I did have issues with the shower not draining and puddling gross water and asked the front desk to have maintenance take a look. I don’t know if they did or not bc the problem still persisted. However the stay was great, staff were great as well/ just had to turn the shower off while showering so the water didn’t puddle haha
Shanae vastasi 12.11.2023
Thank you so much for your feedback. I will reach out to maintenance to let them know about this issue; I am happy to hear that everything else with your trip went well. We hope to welcome you back soon!