I have no real negatives for my stay at this property. Yes, at times the alley by my window would get loud with the sound of the dumpster being slammed, or how loud these elevators can be when its deathly quiet in our room. There was one instance when we contacted front desk for an iron and got the iron without an ironing board. Alas, the room was clean and free of bugs (except for a small mosquito that weirdly made it to the 5th floor) and the property itself was clean and presentable. It was an overall great stay. Best part of all, was that it was a nice walking distance to Millennium Park, restaurants, and so much more.