Aula

Arvostelut: Embassy Suites by Hilton Chicago Schaumburg Woodfield

3.5 out of 5

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 487 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 283 kautta 1002 arvostelua" "
Arvosana 6 - OK. 106 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 80 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 46 kautta 1002 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Shannon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love staying here. It is clean and comfortable. The breakfast is amazing. I will definitely return when I need a hotel in the Chicago area.
Yöpyi 2 yötä toukokuussa 2024
Israel Arteaga vastasi 26.5.2024
Dear Shannon, Thank you for choosing to stay with us and for taking the time to share your recent stay experience. We're delighted to hear that you enjoyed your overall stay with us. We look forward to welcoming you back in the not too distant future.

2/10 Hirveä

Yamini

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Israel Arteaga vastasi 27.5.2024
Dear Yamini, Thank you for taking the time to share your recent stay experience. I apologize for falling short in providing an outstanding and memorable stay experience. We hope you will allow us the opportunity to better serve you in the future.

10/10 Loistava

Larry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, staff was very helpful, the breakfast and area was excellent, the evening gathering from 5:30 to 7 was nothing special, room was clean and furniture/bed was okay.
Yöpyi 2 yötä toukokuussa 2024
Israel Arteaga vastasi 22.5.2024
Dear Larry, Thank you for taking a moment to share your recent stay with us. We're happy to hear that the room was clean and comfortable; and our team delivered friendly service. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

Catherine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Best Breakfast included with your stay! Along with a free drink at the bar! Awesome location! Rooms clean and definitely nice to have a bedroom and living room! Staff was great and so nice!
Yöpyi 2 yötä toukokuussa 2024
Israel Arteaga vastasi 13.5.2024
Dear Catherine, Thank you for taking a moment to share your recent stay experience. I'm glad to hear that you not only found our rooms to be clean, and our team friendly, but you also enjoyed our other amenities like our evening reception and breakfast. We look forward to your next visit.

10/10 Loistava

brittany

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The vibe is earthy and relaxed.
Yöpyi 1 yön toukokuussa 2024
Israel Arteaga vastasi 11.5.2024
Dear brittany, Thank you for taking the time to share your recent stay experience with us. We're happy to hear you enjoyed the vibes and found your stay relaxing. We look forward to welcoming you back in the near future.

10/10 Loistava

sara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
O didn't like that it was a little bit confusing to get there.
Yöpyi 3 yötä toukokuussa 2024
Israel Arteaga vastasi 10.5.2024
Dear sara, Thank you for taking the time to share your recent stay experience. We're glad to see you had a great stay in spite of the difficulty reaching our location. We look forward to welcoming you back.

6/10 OK

Ediberto

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
I had three rooms booked for the third through the 5th of May and were quite disgusting in some areas and overlooked by cleaning staff. Price was okay and service by the breakfast crew was wonderful.
Yöpyi 2 yötä toukokuussa 2024
Israel Arteaga vastasi 9.5.2024
Dear Ediberto, Thank you for taking the time to share your recent stay experience. I'm sorry to hear about the cleanliness issue you experienced. We will be sure to take the necessary steps to ensure we improve in this area. We appreciate your feedback, and hope to better serve you in the future.

10/10 Loistava

SHERRI, WATERTOWN

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Older property but kept up well. The staff was all very nice and helpful. Enjoyed the breakfasts.
Yöpyi 3 yötä huhtikuussa 2024
Israel Arteaga vastasi 3.5.2024
Dear SHERRI, Thank you for taking the time to share your recent stay experience with us. We're delighted to see that you enjoyed your stay. We look forward to welcoming you back in the not-too-distant future.

10/10 Loistava

Jonna

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I definitely enjoyed my stay at Embassy. The staff were extremely nice and I loved my room. I will definitely be back.
Yöpyi 1 yön huhtikuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear Jonna, Thank you for making the time to share your recent stay experience. I will definitely share your kind comments with our team. We look forward to your next visit.

4/10 Huono

Andy

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Hotel was very dated and we had no hot water for our showers either day.
Yöpyi 2 yötä huhtikuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear Andy, Thank you for taking the time to share your recent stay experience with us. I'm sorry to hear about the hot water issue you experienced. I assure you this is not the typical experience. Thank you for making us aware of this issue so that we may address it and avoid other guests from having the same experience. We hope you will allow us the opportunity to better serve should your travels bring you back to the area.

10/10 Loistava

Christine

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Last day service
Yöpyi 3 yötä huhtikuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear Christine, Thank you for making the time to share with us your recent stay experience. We're glad to see you had a great stay. We look forward to welcoming you back in the not too distant future.

2/10 Hirveä

Ranjith

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Beautiful interior atrium and lay out of the place. However our experience with staff and service was terrible. Asked for drinking water- not available. Hot water not working in the bathroom during our stay. Asked for clean towels- were told the place ran out of towels. Wouldn't recommend this place.
Yöpyi 1 yön huhtikuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear Ranjith, Thank you for taking the time to share your recent stay experience with us. I'm sorry to hear about the room condition and service issues you experienced. This is certainly not to our standard, and we'll use this as a learning opportunity. Thank you for providing us the opportunity to improve our guest experience. We hope you will allow us the opportunity to provide you with the stay experience I know our team and property can provide in the future.

10/10 Loistava

Lee Ellen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful, helpful staff!
Yöpyi 1 yön maaliskuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear Lee Ellen, Thank you for taking the time to let us know how your recent stay went. We're delighted to hear that you had a great stay experience and found our team to be helpful. I will certainly share you kind comments with our team. We look forward to welcoming you back in the very near future.

2/10 Hirveä

Ibrahim

Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
There was no hot water, I waited for 15 minutes and it was still ice cold water coming out of the shower. When I told the front desk about this he said it's a known issue and their mechanic has been working on it. That was even worse which mean they knew and didn't tell me when I was making my decision to stay, had I knew I could've canceled and stayed at a different place. There was no effort to compensate or make it right!
Yöpyi 1 yön huhtikuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear Ibrahim, Thank you for taking the time to share your recent stay experience with us. I'm sorry to hear about the hot water issue you experienced and how it was handled. I assure you this is not the typical experience. Thank you for making us aware and for highlighting this improvement opportunity. We hope you will allow us the opportunity to provide you with the stay experience I know our team and property can provide in the future.

8/10 Hyvä

Catina

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear Catina, Thank you for taking a moment to rate your recent stay with us. We're glad to see you enjoyed your overall stay with us. We hope to welcome you back in the not too distant future.

8/10 Hyvä

Cathy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear Cathy, Thank you for taking the time to rate your recent stay with us. We're glad to see you enjoyed your overall stay. We look forward to your next visit.

10/10 Loistava

Kelly, racine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was very beautiful.Breakfast made to order omletts excellent.Staff very nice and pleasant. Suites very spacious.Will definitely stay again when in area.
Yöpyi 2 yötä maaliskuussa 2024
Israel Arteaga vastasi 5.4.2024
Dear Kelly, thank you for taking the time to share your recent stay experience. We're happy to hear you had a great stay experience. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

James

Yöpyi 2 yötä maaliskuussa 2024
Israel Arteaga vastasi 28.4.2024
Dear James, Thank you for taking the time to rate your recent stay experience with us. We're thrilled to see you had a great stay. We look forward to welcoming you back in the very near future.

10/10 Loistava

Kwaku

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Israel Arteaga vastasi 3.4.2024
Dear Kwaku, We're happy to see that you had a great stay experience. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Walking distance from the convention center, solid hotel, would book again.
Yöpyi 5 yötä maaliskuussa 2024
Israel Arteaga vastasi 3.4.2024
Dear Michael, Thank you for taking the time to share your recent stay experience. We're happy to hear you found our location convenient and enjoyable. We look forward to your next visit.

10/10 Loistava

ZHENG LIN

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is my second time to Chicago. This is one of the best places to stay. The staff and environment are fantastic! I will be back again next time. Highly recommended!
Yöpyi 6 yötä maaliskuussa 2024
Israel Arteaga vastasi 3.4.2024
Dear ZHENG LIN, Thank you so much for making us your hotel of choice. We're so happy to hear that you consistently enjoy your stay with us. We look forward to your next visit.

10/10 Loistava

Kathy

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Israel Arteaga vastasi 20.3.2024
Dear Kathy, Thank you for sharing your recent stay experience with us. We're happy to see that your stay was a 5 out of 5. We hope to welcome you back in the near future.

8/10 Hyvä

Melinda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Israel Arteaga vastasi 14.3.2024
Dear Melinda, Thank you for taking the time to share your recent stay experience with us. We're glad to hear that you had an enjoyable stay experience. What could we have done to make it a 5 out of 5 experience?

10/10 Loistava

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was okay
We are always staying in this hotel and it’s very neat and clean. The only problem is initially walking in the cleaning staff didn’t put the couch cushions back down and all the drawers in the room were open.
Yöpyi 1 yön helmikuussa 2024
Israel Arteaga vastasi 1.3.2024
Dear guest, Thank you for taking the time to share your recent stay experience with us. We're glad to hear that you found your stay with us to be clean and comfortable in spite of the finding the room with drawers open and cushions not placed properly on the couch. I will be sure to address this with our housekeeping team, as this is part of our inspection process. We hope to welcome you back in the not too distant future.

2/10 Hirveä

DENISE

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Restaurant is not open on Saturdays and the pool is extremely small.
Yöpyi 1 yön helmikuussa 2024
Israel Arteaga vastasi 26.2.2024
Dear DENISE, Thank you for taking a moment to share your recent stay experience. We're sorry to hear that we fell short of our goal to provide our guest with an enjoyable and memorable stay experience. We are definitely working on ensuring that our kitchen is open everyday of the week. We appreciate your feedback as it will help us in our continuous efforts to improve our guest stay experience.

6/10 OK

altynai

Matkusti pienten lasten kanssa, Liikematkailija
I love that the facility has a king size bed and a pull out couch. The wi-fi is however horrible at Embassy Suits.
Yöpyi 6 yötä helmikuussa 2024
Israel Arteaga vastasi 26.2.2024
Dear altynai, Thank you for taking a moment to share your recent stay experience. I'm glad to hear you found the room comfortable. I'm sorry to hear that you experienced issues with our wi-fi. Was this an issue with connectivity or wi-fi speed? This may have been an isolated incident, as we have not had reports of any Wi-Fi issues. I certainly encourage you to let us know of any issues that may come up during your stay, so that we may provide a quick resolution. We hope you'll allow us the opportunity to better serve you in the future.

10/10 Loistava

Nannette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay!
Yöpyi 2 yötä helmikuussa 2024
Israel Arteaga vastasi 26.2.2024
Dear Nannette, Thank you so much for choosing to stay with us during your recent visit to Schaumburg. We're happy to see you had a great stay experience. We look forward to welcoming you back on your next visit to the Schaumburg Woodfield area.

10/10 Loistava

Michael, Sun Prairie

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Israel Arteaga vastasi 26.2.2024
Dear Michael, Thank you for taking the time to rate your recent stay experience with us. We're delighted to see we were able to deliver a "5" stay experience. We look forward to having you with us again in the near future.

10/10 Loistava

Brissa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Israel Arteaga vastasi 26.2.2024
Dear Brissa, Thank you for taking a moment to rate your recent stay with us. We're glad to see that you had a wonderful stay experience. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

matt

Hyvää: Majoituspaikan kunto ja tilat
Nice property
Yöpyi 3 yötä helmikuussa 2024
Israel Arteaga vastasi 6.2.2024
Hi matt, Thank you for taking the time to share your recent stay experience with us. We're delighted to see you had a wonderful stay experience. We look forward to welcoming you back in the near future.

2/10 Hirveä

Kaniqu

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My room sheets nd pillows were filthy the bathroom sink nd shower had brown water coming out
Yöpyi 2 yötä helmikuussa 2024
Israel Arteaga vastasi 5.2.2024
Dear Kaniqu, thank you for taking the time to share your recent stay experience with us. We strive to provide our guests with a warm, friendly welcome, and a clean, comfortable room. I'm sorry to hear that this was not your experience and for falling short of our goal. We hope you will allow us the opportunity to better serve you in the future.

10/10 Loistava

Brad

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, clean, 2 free drinks and great bfast.
Yöpyi 3 yötä tammikuussa 2024
Israel Arteaga vastasi 5.2.2024
Dear Brad, thank you for choosing to stay with us. We're glad to see you had a great stay experience. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

Philip

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Israel Arteaga vastasi 29.1.2024
Dear Philip, Thank you for taking the time to rate your recent stay with us. We're glad to see that had a great stay experience. We look forward to welcoming you back.

10/10 Loistava

Shannon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved this hotel! We stayed for 3 nights. The staff was so welcoming. The room was clean and felt very homey. The bed was comfortable. The hotel hosted a welcome reception with two free drinks. They also served an amazing breakfast - above and beyond any other hotel we've stayed at, complete with a buffet and a make-to-order omlet station. Parking was convenient. There are a ton of restaurants and places to shop nearby. Just an fyi that the shower water takes a bit to warm up - but that was a minor issue. We would definitely stay here again.
Yöpyi 3 yötä tammikuussa 2024
Israel Arteaga vastasi 16.1.2024
Dear Shannon, Thank you so much for making us your hotel of choice. We are delighted to hear that you had an outstanding stay experience. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

Lawrence

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A very satisfied Embassy Suites guest
A very clean Embassy Suites hotel. Very convenient to Rosemont and Schaumburg. Breakfast was sensational, as always. This is a newer Embassy Suites and as such, it is a smaller Embassy Suites than some of the older hotels that we have stayed in. But, if you are looking for comfort, cleanliness, safety and the incredible made-to-order breakfasts, and have something going on in the Schaumburg or Rosemont areas, this would be a great choice.
Yöpyi 1 yön tammikuussa 2024
Israel Arteaga vastasi 16.1.2024
Dear Lawrence, thank you for choosing to stay with us and for taking a moment of your time to share your stay experience. We're happy to hear that you had a wonderful stay experience. We look forward to welcoming you back in the very near future.

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä joulukuussa 2023
Israel Arteaga vastasi 16.1.2024
Dear Thomas, thank you for taking a moment to rate your recent stay experience with us. We're glad to see you had an enjoyable stay experience. We look forward to your next visit.

10/10 Loistava

stephanie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome
Great
Yöpyi 1 yön tammikuussa 2024
Israel Arteaga vastasi 12.1.2024
Dear stephanie, Thank you for taking the time to let us know about your recent stay with us. We're delighted to see that you had a great stay experience. We look forward to welcoming you back in very near future.

10/10 Loistava

Lyle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Enjoyed our stay
Enjoyed our stay. Staff is very friendly and helpful. Rooms are nice and roomy but are showing some signs of aging in the bathrooms. But still, a very good hotel for the price.
Yöpyi 4 yötä tammikuussa 2024
Israel Arteaga vastasi 12.1.2024
Dear Lyle, thank you for choosing to stay with us and for taking a moment to share your recent stay with us. We thank you for your kind comments, we will be sure to share them with our team. We will be more attentive to the bathroom condition and take the necessary action to improve it. We look forward to welcoming you back in the not too distant future.

4/10 Huono

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We had multiple problems from the toilet backing up, to the thermostat not working and no hot water at a certain time. It was a major inconvenience especially with a kid
Yöpyi 3 yötä tammikuussa 2024
Israel Arteaga vastasi 10.1.2024
Dear Anonymous, thank you for taking a moment to share your recent stay experience with us. I'm sorry to hear about the issues you experienced during your stay with us. I understand how frustrating this can be. Here at Embassy we are committed to make things right when unforeseen issues arise. I'm confident that we offered a resolution and compensation for the inconvenience you experienced. We understand we can't change what's happened, but we always make the effort to ensure we improve our guest experience.

8/10 Hyvä

Peter

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You don’t have a hot tub anymore
Yöpyi 1 yön joulukuussa 2023
Israel Arteaga vastasi 10.1.2024
Dear Peter, thank you for choosing to stay with us. We're glad to see that you had an enjoyable stay experience in spite of us no longer having our hot tub amenity. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Israel Arteaga vastasi 10.1.2024
Dear Julie, thank you for choosing to stay with us and for taking a moment to rate your recent stay with us. We're happy to see that you had a 5 out of 5 stay experience. We look forward to your next visit.

10/10 Loistava

SAMEET

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had excellent experience staying at this property. Very professional staff. Highly recommended.
Yöpyi 3 yötä joulukuussa 2023
Israel Arteaga vastasi 10.1.2024
Dear SAMEET, thank you for taking the time to share your recent stay experience. We're glad to hear that you had an excellent stay experience. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

Jeremy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Israel Arteaga vastasi 31.12.2023
Dear Jeremy,thank you for choosing to stay with us and for taking a moment to rate your recent stay experience. We're glad to see you had a great stay experience. We look forward to welcoming you back in the not too distant future.

8/10 Hyvä

Elliott

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Israel Arteaga vastasi 29.12.2023
Dear Elliott, Thank you for taking the time to rate your recent stay with us. We're glad to see you had an enjoyable stay experience. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

Linda

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast
Yöpyi 3 yötä lokakuussa 2023
Israel Arteaga vastasi 20.12.2023
Dear Linda, thank you for making us your hotel of choice while visiting the Schaumburg area. We're glad to see you had a wonderful stay experience, and enjoyed our complimentary breakfast. We look forward to welcoming you back in the not too distant future.

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 5 yötä lokakuussa 2023
Israel Arteaga vastasi 15.12.2023
Thank you for taking the time to rate your recent stay with us. We're glad to see you had an enjoyable stay experience. What could we have done to make your stay with us a 10?

10/10 Loistava

mina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
?every thing good
Yöpyi 1 yön joulukuussa 2023
Israel Arteaga vastasi 15.12.2023
Dear mina, thank you for taking the time to share your recent stay experience with us. We're so happy to hear that we were able to deliver a great stay experience. We look forward to welcoming you back in the not too distant future.

10/10 Loistava

Marcellina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy drive from the airport & easy to access a large shopping mall. Ample free parking nearby. Very comfortable, clean rooms.
Yöpyi 3 yötä marraskuussa 2023
Israel Arteaga vastasi 15.12.2023
Dear Marcellina, thank you for choosing to stay with us and making the time to share your recent stay experience. I'm glad to hear that we were not only a convenient location, but we were able to deliver a clean and comfortable stay experience. We look forward to welcoming you back in the not too distant future.

8/10 Hyvä

Augustus

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
It was advertised as a pool and spa but the hot tub was removed so there was no spa. The view from the room kind of looked like a scary dystopian landscape, but the room itself was nice as well as the inside of the hotel and the complimentary breakfast was great!
Yöpyi 3 yötä marraskuussa 2023
Israel Arteaga vastasi 20.12.2023
Dear Augustus, Thank you for choosing to stay with us during your recent visit to the Schaumburg area. I'm sorry to hear about the miscommunication about available amenities at our property. We thank you for making us aware and will look into correcting this. I'm glad to hear you still had an enjoyable stay experience in spite of this. We look forward to welcoming you back in the near future.

6/10 OK

Katy

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä marraskuussa 2023
Israel Arteaga vastasi 20.12.2023
Dear Katy, thank you for taking the time to rate your recent stay with us. What could we have done better to make your stay a "5"? Your feedback is essential as we continually work to improve our guest experience.