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Arvostelut: Point Break Backpackers

2 out of 5
Point Break Backpackers
6 Union Street New Brighton, Christchurch

Arvostelut

6,4
Arvosana 10 - Loistava. 5 kautta 30 arvostelua" "
Arvosana 8 - Hyvä. 5 kautta 30 arvostelua" "
Arvosana 6 - OK. 11 kautta 30 arvostelua" "
Arvosana 4 - Huono. 7 kautta 30 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 30 arvostelua" "

7,2/10

Siisteys

7,0/10

Henkilökunta ja palvelu

6,0/10

Palvelut/mukavuudet

6,2/10

Majoituspaikan kunto ja tilat

Arvostelut

4/10 Huono

Angela

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The location of this place was great, and the staff were friendly. However the kitchen was dirty and had very few usable utensils or tools, the locks on the bathrooms didn't work, some of the lights wouldn't turn on, and all of the surfaces in our room were slightly sticky. Also, although I realise this isn't something the management have any control over, my children were exposed to language that I was extremely uncomfortable with from other guests.
Yöpyi 2 yötä heinäkuussa 2022

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
The room was good but the facilities were pretty average.
Yöpyi 2 yötä helmikuussa 2021

10/10 Loistava

Angela

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great experience
I have never stayed in a backpackers and I loved it! A friendly, helpful and happy atmosphere right in the centre of New Brighton. The perfect place to rest after a long day at the beach!
Yöpyi 8 yötä marraskuussa 2019
t vastasi 21.12.2019
Thank you for taking the time to review us. We enjoyed your company also. I hope the rest of your travels went well also The Point Break Team

6/10 OK

Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Eventually not a bad night
Last minute booking and they did nit send an Email with the door code, so turned up in the pouring rain, could not get in and no phone signal in porch. After managing to get someone to come down they screwed up the booking, but the duty manger gave up his room for the night. Room was a basic backpackers but fine, decor is OK but the showers / loos could do with a refresh. However good deal for a late booking and OK for the night
Yöpyi 1 yön marraskuussa 2019
The Point Break Team vastasi 24.11.2019
Thank you for taking the time to review us. We are improving our systems all the time. Happy to hear that the night was good. The Point Break Team

6/10 OK

Martin

Hyvää: Siisteys ja henkilökunta ja palvelu
Out the way but fine
Ok a little way away from Christchurch but is by brighten beach which has seen better days Still had good time has pool table tv The buses in to town are every 15 minutes Staff very helpful and knowledgable
Yöpyi 3 yötä helmikuussa 2019
Pointbreak vastasi 6.3.2019
Thanks for taking the time to review us. We enjoyed you staying with us. The Point Break team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 28 yötä toukokuussa 2018
The Point Break Team vastasi 20.6.2018
Thank You for taking the time to review us. We are happy you were pleased with your stay. The Point Break Team

4/10 Huono

Tarkistettu asiakas

Huonoa: Majoituspaikan kunto ja tilat
close to everthing
the bin in the bathroom was overflowing when I arrived and remained the same (but even more overflowing) by the time i left two days later. not great sign for overall cleanliness of the place.
Yöpyi 2 yötä maaliskuussa 2018
Alice vastasi 8.3.2018
Thank you for your review. We are glad that you enjoyed the location of the hostel. We apologise for the rubbish bins being full. Our staff work hard to keep all areas of the hostel clean and tidy, we will definitely address the issue of bins being full. We hope that you enjoyed the rest of your stay in Christchurch and New Zealand. The Point Break Team

8/10 Hyvä

Benjamin

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
The Point Break Team vastasi 25.2.2018
Thank you for your review. We are glad that you enjoyed your stay with us.

2/10 Hirveä

Astrid, Timaru

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
worst place ever
We booked this plac e as my sister lives in New Brighton and we thought it would be nice to be close by as catching up would be easy as their iss plenty of eateries in New brighton. 1 Upon arrival, we booked in at the cafe downstairs, greasy windown, very grubby looking. 2 Went upstairs to our room and their was this terrible stench that hit us like a ton of bricks when reaching the top of the stairs. 3.We went to our room, and were very dissapointed that their was a tv monitor screen, no freeview, and screen was only suitable to be used for dvds. 4 Windows in room grubby, and carpet in hallways shabby, the lounge was past the pool table room which had seen better days. 5.The kitchen is what disgusted us most, vomit on floor and in open rubbish-bins, NO clean dishes or tea towels. The sink was full of bits of fish guts, scales and other bits of fish bits. Tables, fridges and everything else in the kitchen looked like it hadnt been cleaned for rather a very long time, making a cuppa was vurtually impossible as even the jug was filthy, fridges were filled with dried blood and other unsavoury things. 6.Stripping the bed is part of the agreement and even the underlay was dirty and had dried up blood staiins on it. 7.Considering the agreement states to leave dishes and place tidy else your credit card would be charged one would presume manager blind. 8.I would never in my wildest dreams stay here again. i have never in my entire life seen anything this filty. I rate this -10.
Yöpyi 1 yön elokuussa 2017
Donna vastasi 27.8.2017
We are sorry you did not enjoy your stay. As we live by the sea the windows take a bit to keep clean. As for the kitchen we clean it twice a day. The gentle man that vomited in the kitchen never informed us as it was the middle of the night so just left the mess. So we are sorry for that but some things are beyond our control. The building is an older building but we try to keep the old building smell out with lots of air fresheners, but in the winter with it closed up to keep the heat in. We hope you enjoyed your stay with your sister. The Point Break Team

4/10 Huono

Robby, Denver, CO

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Close to the beach
The place is a little run down and unwelcoming at first but you get what you pay for. When I first arrived I was put into a room with a guy that did not want me there and instantly ran down stairs to let the front desk know. According to him, he was told he would have the room to himself. I was then put into another room where the guest had their stuff everywhere all over the room and I just couldn't deal with that so I asked if there was another hotel nearby that I could stay. The lady at the desk was very nice, apologized for the whole ordeal and put me in a single room which I definitely appreciated. The rest of the stay was fine and I didn't have anymore issues. I do want to point out that the entire staff was very friendly but there were some people staying there and some situations that made the place seem a bit shady at times.
The Pont Break Team vastasi 23.4.2017
We are very embarrassed with the other guest, he had the wrong impression. Yes the building is old and rented but we try and make it as friendly and welcoming as possible. When funds allow we update and improve as much as we can

6/10 OK

Tarkistettu asiakas

So far I'm satisfied with the room conditions, toilet cleanliness, and hotel environment. It's quite away from Christchurch center but that is not an issue for me. There is free car park just opposite the hotel.
The Point Break Team vastasi 23.4.2017
We en-devour to keep the hostel clean.In the busy season it we clean a lot of the hostel twice a day. Some old buildings don't look clean but they are. We do as much upkeep as funds allow. I hope the rest of tour trip was enjoyable

2/10 Hirveä

aaron, T

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Horrible stay
The bed was uncomfortable, the pillows were too soft. Curtains didn't cover all of window. TV didn't properly work. Plus sockets (not near TV but the other two on wall) didn't work. Most uncomfortable stay ever and my partner agrees too. The staff were OK one seemed really grumpy. Slices were yummy from the cafe. I hope to see improvement.

4/10 Huono

Andrea

Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Ver nice friendly environment enjoyed our stay !!!

8/10 Hyvä

Anon, Auckland

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Nice hotel near the beach
Can be very noisy from other guests. The manger and staff are very nice.

4/10 Huono

Tarkistettu asiakas

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Bra sängar men annars spartanskt
Ett av de sämsta vandrar hem vi bott i, fanns knappt någon köksutrustning, toapappret slut på toaletten.

4/10 Huono

caitlyn, aus

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Check in was a hassle, not the room we booked
Booked a twin room, got a 6 bed dorm. Check in was 30 minutes long and they had no idea what they were doing

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
We could not bring our own bedding, so had to ask for more which they readily provided. But it would have been nice to use our own as it was warmer. You are not allowed food or drinks in the room, which we found odd. We like tea and books before bed! :) We also did not know this until we went to our room with our dinner. The free breakfast they advertise is toast, tea, and coffee. Great, but no fruit or any other options. We certainly appreciated the breakfast, but having a few gluten free friends i imagine it isn't convenient for everyone. Really not a bad place by any means! especially considering the travel friendly price for a warm bed, showers and breakfast. Though in our experience we can get a better room (A private double $50) for the same price with less restrictions in a quieter location. Including a kettle/mini fridge/toaster of your own, at many of the Holiday/Motor parks

4/10 Huono

Tarkistettu asiakas

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
room is good but attitude is bad
I stayed 2 night in double room. cheap price, breakfast, locate is good. but when I've been in room at morning, staff opened my rooms door suddenly without knock he said because of cleaning. I surprised because of him. it really make me feel bad.
I am really sorry to hear this happened to you. It is our Policy that all staff that have to enter a room where a guest is staying, knocks, calls out "Housekeeping" waits and then can walk in if no reply. I will go over this again with all staff, thanks for your feedback :)

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
over chargered
Got all these extra charges. I rang an said i was going to be 5 minutes late so they charged me for a second night.

6/10 OK

SM

Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
20 minute drive to city center
Is super peak , we book last minute, only hotel room available, 20 minutes to city, near beach, room simple and clean, as the price we pay and what u get, is fair.

8/10 Hyvä

richard

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
nice hostel, reasonably priced
very nice hostel (shame about the earthquake)... reasonable facilities, tho kitchen quite small. great place to hole up and relax just a few hundred metres from the beach.

10/10 Loistava

Jocelyne, Clermont-Ferrand

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bon rapport qualité prix
Ensemble correct'accueil sympathique' plage à 200m avec bibliothèque vue sur là mer

6/10 OK

Tarkistettu asiakas

Convenient location
Although we booked as a group of 4, we were split into 2 rooms. we could have done with having a key each

6/10 OK

Rachel, Telford,UK

Hotel close to the beach
The room was very basic with just a bed, table and chair. Conveniently close to the beach.

6/10 OK

Michel, Gatineau, Quebec, Canada

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Cheap and clean
This place was ok for one night. The staff was nice and helpful. Many services in the neighbourhood.

6/10 OK

Samantha, Australia

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Good service and nice location near the beach. Rooms were fairly cold as you had to continuously turn on the heater every 20 minutes. Rooms are pretty cold too. They give you free wifi when you book in or buy food from the cafe.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Malcolm

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Facilities: Good; Value: Average price; Service: Professional, Respectful, Friendly;