Cleveland Heights Hotellit

”Amazing reception staff ! Lovely boutique hotel close to Chagrin Falls. Welcoming and professional reception staff make this a repeat choice for travel !”

”It is ok kind of hotel in terms of value for the money”

”The staff was great. Very friendly and knowledgeable. It was great when we were talking with our driver on the shuttle that they make sure to do teamwork. Loved hearing that. Makes it a successfully run hotel.”

”The staff are great especially Cherie Flesher❣️She’s simply wonderful! Convenient location, very near the airport with nice and clean rooms! Thank you!!!”

”Okay”

”This visit was a little disappointing. There was no soap in the room and the bathtub appeared that it hadn't been cleaned. I was told to park in front of the of the assigned room, but when I arrived there at 7 o'clock there was no space there.”

”Very nice staff”

”I liked that the location is good, close to major highways, I80. 480, 71. Very easy to get to City from this hotel. Due to an event in the City it was overpriced, which was not nice.”

”The website indicated that they had a pool but at check-in I was told that they remodeled the previous year and the pool was removed. We would not have stayed and paid a premium price for the hotel room if we knew ahead of time that there was no pool. The desk clerk did not provide extra blankets when requested. The clerk provided sheets and tried to tell me that they were blankets. We will not stay at this hotel again.”

”Got the room for the pool and it ended up being worked on so we couldn’t use it at all. I wish that had been communicated before my stay and not just at time of check in because my card was already charged.”

”We were very pleased at our last minute choice of this hotel. Easy check in. Clean room and hotel. Nice pool. Staff was wonderful! Breakfast was just okay but sufficient. The hotel itself was just a bit "tired" but still very clean and maintained well. We'd definitely return.”

”Bed bugs are the only complaint about our stay.”

”We had a relaxing 1 night stay. Pool was fun and staff was helpful”

”Staff, cleaning room, breakfast and parking and 10/10. Very good service”

”Very nice, clean and well maintained!”

”Front desk was helpful and kind.”

”It was very nice and extremely convenient if having an appointment at Cleveland clinic Valet parking is a must if you have appointments scheduled”