Cleveland Hotellit

”There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again.”

”Parking was well-lit and safe. We stay every summer when we travel.”

”Staff at hotel and casino were great. Very helpful had answers to our questions. I wouldn't waste my time on the upscale restaurant Kellers, had reservations for 6:30pm. Hostess was busy talking to another staff member and we had to wait several minutes more, even after a waitress told her we were waiting. Then she takes us to our table and says our waitress will be right there to take care of us. Mind you we made reservation early before they got busy for a reason. As we sat looking over the...

”Facilities dated and maintenance delayed”

”Lämminhenkinen vastaanotto, kohtuu syrjäinen ja sitä myöten rauhallinen sijainti.”

”Need more cleanest”

”Lady nice checking us in but our credit card won’t work and needed a PIN number. A sheet of glass between us so used cash in the end. Very run down and old compared to others we had seen in our travels. Booked later at night and won’t do that again. Non smoking room but you could smell from years of smoke ”

”Hotel was easy to get to. Outside door was not secure -even though it said a key Was needed to enter. Had issues with room key. Expedia advertised 2 queen beds wherever the beds were full, not queen.”

”The front desk lady was overly tired in turn made her come of as unfriendly”

”Accommodated me nicely.”

”It was just okay. Room had a smell to it. I will not go back unless there are no other options.”

”Great”

”Great stay...Wonderful staff and room”

”Clean property close to just about everything. Staff could’ve been a little less cold.”

”The property is a bit worn down but the room was clean with a good bed. Good breakfast. A good value for the price”

”Had trouble entering my room due to the fact that the employee checking me in wrote down the wrong room number. Room was very clean and spacious and was very comfy”

”Very clean with a good river view”

”Front desk girl was very nice, but everything else was run down, smelled, and I won’t be returning.”

”We have always been greeted and treated very well by the desk personnel. They even remembered us from s previous stay.”

”The customer service was excellent and the property was perfect.”