Cleveland Hotellit

”I was greatly impressed with this property. The staff was awesome and had all needed amenities. Only drawbacks was a dirty room ac filter and a bathroom drain plug that didn’t work. Was still a very pleasant one night stay. Many thanks to all! ”

”Facility was very clean. Rooms were very nice.”

”Comfort rooms”

”Great!”

”The man at the desk I believe he was the manager was rude from the beginning, I even asked him if he was upset and his answer was "no." I'm a single mom trying to take my kids to experience different places, but we all were disappointed with the way we were treated. I made a reservation for 5 people, and we didnt receive a blanket for one of us, so I went back downstairs to ask him for one, and he said "we don't have any blankets." Is the entire hotel all book? Can you check in another room?...

”There was something sticky on the phone which got all over my ear. It was very disturbing. I went to the front desk to report it and was treated very rudely. Basically, the person said they could refund my room and go elsewhere. Since I had just driven nine hours to get there, I wasn’t about to do that. I went to take a shower to clean myself from the phone situation, all I had was scolding HOT water. I will never stay here again!!”

”The staff were friendly and accommodating. The hotel itself is clean and comfortable plus well taken of. My parents and my child enjoyed the amenities especially the pool. We would definitely come and visit this facility again when we are in town.”

”Arrived to discover safety and other issues in our room. Checked on changing rooms but were told all similar rooms had the same safety issue. Also, upholstered chair arms were filthy and torn in one place. It looked like property might be located in a questionable part of town, and the last straw was that the breakfast drink dispenser had an "out of order" sign on it. With all of that, we decided to find another place to stay. There was also a $100 "damage deposit" required on check-in because...

”The concert we attended was great. The casino was lively and has great ammenities.”

”We stayed here for one night, and I have to admit that I can't remember a single positive or negative comment about it. It was clean and did the job of accommodating us for one night.”

”Yes”

”Very informative staff nice clean room”

”Fan was rattling ”

”Place resembles a drug den. Dark and poorly lit inside. Rooms are small and dark. I checked out as soon after I saw the interior. I will not pay for this place”