Re: propane... Guests sometimes forget to close the valve which is why we keep a spare on site that is accessible to guests. Had you contacted me about the tank when you discovered it, I could have told you where the full one was standing by. (My telephone number is on cards in multiple locations in the house and I pride myself in being quick to respond.) When you did tell me, someone came within the hour to change it. Re: trash... This was the outside trash, not the trash inside the house. The place on the island where we can take trash and recycling is only open a couple of days each week so we are sometimes stuck with a lot of trash for a few days if guests make a lot. Apologize if this was an inconvenience to you.