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Arvostelut: Ibis Budget Coffs Harbour

2.5 out of 5
Ibis Budget Coffs Harbour
1A McLean Street, Corner Pacific Highway, Coffs Harbour, NSW

Arvostelut

6,2
Arvosana 10 - Loistava. 117 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 288 kautta 1000 arvostelua" "
Arvosana 6 - OK. 249 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 197 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 149 kautta 1000 arvostelua" "

6,6/10

Siisteys

8,0/10

Henkilökunta ja palvelu

5,8/10

Palvelut/mukavuudet

5,8/10

Majoituspaikan kunto ja tilat

6,0/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Tero

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not here!
Tämä ei ole suositeltava paikka yöpyä.
Yöpyi 1 yön joulukuussa 2019

4/10 Huono

SONIA

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The shower in the room flooded the bathroom, pipe from sink leaking all night bathroom floor wet
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Ken

Hyvää: Siisteys ja henkilökunta ja palvelu
Great for an overnight stopover.
Yöpyi 1 yön toukokuussa 2024
Maudee vastasi 12.5.2024
Hi Ken,Thank you for your feedback, we are pleased to hear that you enjoyed your overnights stay.Kind RegardsIbis Budget C.H

8/10 Hyvä

Steven

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My room was small but very clean plus it was in walking distance to the shops and a five minute drive to the beach. And even though my room was right next to the Pacific Hwy it was quiet plus with only one entry i felt safe and secure.
Yöpyi 2 yötä huhtikuussa 2024
Ibis Front Office Team vastasi 24.4.2024
Thank you for your feedback on your recent stay with us. We are so glad you enjoyed your stay, and that our room had everything you needed for a quick stopover. We look forward to welcoming you back again soon.

6/10 OK

Graham

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Ok for a quick stop over
Yöpyi 1 yön huhtikuussa 2024
Ibis Front Office Team vastasi 24.4.2024
Thank you for your feedback on your recent stay with us. We are certainly an easy & convenient location for our travelling guests to rest. With many local pubs, cafes & shops within walking distance to our hotel. We look forward to more improvements scheduled for this year to ensure our guests overall stay is quality.

6/10 OK

Eka

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The bathroom gets flooded the water from the shower didn’t drain immediately to the drain because the floor waste didn’t have enough gradient and was in the wrong position
Yöpyi 1 yön huhtikuussa 2024
Ibis Front Office Team vastasi 24.4.2024
Thank you for your feedback on your recent stay with us. We as always encourage guests to see us onsite if they have any concerns so we can do our best to ensure a comfortable stay. Although some building flaws do make that diffucult. We have been listening however, & making updates needed for our hotel, many areas currenlty underway. We look forward to the improvements scheduled for this year to ensure our guests overall stay is quality.

4/10 Huono

Kristen

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Horrible smell, felt dirty before we even walked in, lack of AC working, felt unsafe, otherwise wonderful conversation at front desk. Don’t expect ice or water. Linens and bed were pretty cheap.
Yöpyi 1 yön helmikuussa 2024
Ibis Front Office Team vastasi 24.4.2024
Thank you for your feedback on your recent stay with us. We have been listening & making updates needed for our hotel, many areas currenlty underway. We look forward to the improvements scheduled for this year to ensure our guests overall stay is quality.

8/10 Hyvä

Andrea

Matkusti kumppanin kanssa
.
Yöpyi 1 yön maaliskuussa 2024
Jess vastasi 29.3.2024
Hi Andrea,Thank you for your review!

4/10 Huono

Edwin

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place needs a major restoration
Yöpyi 1 yön maaliskuussa 2024
Jess vastasi 29.3.2024
Hi Edwin,Thank you for your review.

2/10 Hirveä

Bruce

Huonoa: Henkilökunta ja palvelu
Our booking "got lost in the technology platform". We arrived around 5pm, and about five other couples were waiting for the staff person on the desk to give us our rooms given that the computer system was not working. She was unable to help. We were tired from a day on the road so went and found other accommodation rather than fight a tedious battle that was probably going to not result in a room for the night. Id never go there again.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 5.3.2024
Hi Bruce,We would like to apologise for your experience with check-in.Thank you for your review.

4/10 Huono

Andrew

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Shower had no perimeter on the floor to keep water in recess. Towels had to be put on floor to absorb bathroom water. Aircon had not been cleaned or maintained
Yöpyi 1 yön maaliskuussa 2024
Jess vastasi 5.3.2024
Hi Andrew, we would like to apologise about our accommodation not meet your expectations.Thank you for your review.

4/10 Huono

mario

Huonoa: Siisteys ja henkilökunta ja palvelu
The air conditioning in the room didnot work and when advised receptionist who was rude did not change rooms.not happy
Yöpyi 1 yön maaliskuussa 2024
Jess vastasi 5.3.2024
Hi Mario,We are sorry our accomodation did not meet your expectations.Thank you for your review.

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was the perfect place to stop overnight mid trip. Great restaurants in the area. Friendly staff.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 5.3.2024
Hi Joseph,Thank you for your kind review. We are glad we met your expectations.

8/10 Hyvä

Akram

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Air fan in the bathroom wasn't working , carpet need chemical clean it's making allergy .
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 5.3.2024
Hi Akram,Thank you for your review.

2/10 Hirveä

Shirley

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wet dirty smelly room
Yöpyi 2 yötä helmikuussa 2024
Jess vastasi 5.3.2024
Hi Shirley,we would like to apologise about our accommodation not meet your expectations.Thank you for your review.

8/10 Hyvä

Wendy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 23.2.2024
Thank you for your review!

8/10 Hyvä

Myk

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Makes an ideal stop over on a long trip. Our go to when traveling north.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 23.2.2024
Hi Myk,Thank you for your review!!

2/10 Hirveä

fran

Yöpyi 1 yön helmikuussa 2024
Jess vastasi 29.3.2024
Hi Fran,Thank you for your review.We are sorry we did not meet your expectations.

6/10 OK

BONNIE M

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Very budget property. Smells strange in hall, bed mattress sank in middle & felt like plastic under sheet.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 23.2.2024
Hi Bonnie,Thank you for your review!

6/10 OK

David

Huonoa: Palvelut/mukavuudet
Rooms very small. No table. No exaust fan in bathroom
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 23.2.2024
Hi David,Thank you for your review!

6/10 OK

John Frederick

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
nice central and economical. there is rust in the shower frames...and a very tired overall to seen finishes.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 23.2.2024
Hi John,Thank you for your review.

6/10 OK

Johan

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
In urgent need of maintenance!
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 23.2.2024
Hi Johan,Thank you for your review.

8/10 Hyvä

Hilary

Hyvää: Siisteys ja henkilökunta ja palvelu
It was noisy on a saturday night next to the pub but I didnt mind. But Wotif had listed it as having EV car charging which was false. The receptionist denied they had ever claimed to have EV charging facilities.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 23.2.2024
Hi Hilary,Thank you for your review.After speaking to reception regarding the EV Charger we have contacted Wotif to rectify this error. Thank you for bringing it to our attention and again we would like to apologise for this miscommunication.

4/10 Huono

Christopher

Huonoa: Majoituspaikan kunto ja tilat
I was given a room that hadn’t been cleaned, bed had been slept in, unmade and dusted with dirt off someone’s shoes. Had to wait 20 mins at front desk for someone to come and reassign me a room. Not much fun after a day of driving.
Yöpyi 1 yön helmikuussa 2024
Jess vastasi 10.2.2024
Hi Christopher,Thank you for your review. Again we would like to apologise for this mistake. Thank you for your understanding.

6/10 OK

Aleta, Woongarrah

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Not hotel fault but kids running up and down corridor jumping and knock and running. Was tidy enough and bed was comfy however the room had a smell as well as the toilet room, possibly mould. Cheap stay and will use ibis budgets again.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 10.2.2024
Hi Aleta,Thank you for your review! We are glad you found our hotel suitable.

6/10 OK

Jerin

Huonoa: Majoituspaikan kunto ja tilat
In need of some urgent maintenance However , adequate for a short stay Value for money
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 10.2.2024
Hi Jerin,Thank you for your review.We are glad you found our hotel adequate for your stay.

2/10 Hirveä

John

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Program cancelled 1st booking, no refund. 2nd booking and plans changed after funeral was over, but no change allowed, so no refund. I have never before had a problem with booking a motel or making changes. Enjoy the $286,as i am NEVER going to recommended the motel to anyone, but to avoid it.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Hi John,We booking you have an option for a flexible and a non-refundable rate. In this instance you have chosen the non-refundable rate. Sorry we could not meet your expectations. Thank You for your review.

4/10 Huono

Lee

Yöpyi 2 yötä tammikuussa 2024
Jess vastasi 29.3.2024
Hi Lee,Thank you for your review.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your Review!

6/10 OK

Basu

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Good place to stay. In summer, AC in room is preferred.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your Review!

2/10 Hirveä

Nicola

Matkusti perheen kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
Staff was ok upon arrival. Although when I walked into my room it was not what I expected like in the picture. The carpet on the floor was dirty and sticky, the bathroom had a really bad smell and some of the sheets on the bed had dirty marks. We slept ontop of the beds and put towels on the pillows. The neighbours door kept squeaking every time they opened the door and kept us awake at midnight. I know it was a budget and cheap motel but surely they could keep it abit more presentable.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review.

4/10 Huono

Johanna

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Not sure if they were fully booked out but being put in a room right next to the busy and loud pub next door with 2 young kids wasn't great. To be honest, I felt that the room needed a good scrub.. Sorry.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Huono

Ivan

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
I stayed in this property 20 years ago and it’s was okay then. Unfortunately not much maintenance has taken place since then. In this day and age aircon is expected. The room was poorly cleaned and very cramped. I have nice memories of staying here when I travelled for work years ago. I won’t go back, it is now the standard that I would expect for a poor to average youth hostel. If it is not going to be fixed up the owners should think about putting in a shared kitchen and turning into a youth hostel or temporary accommodation. It’s not of the standard to be a motel anymore. I am sorry to say that I won’t recommend this place.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

6/10 OK

Bishow

Huonoa: Majoituspaikan kunto ja tilat
For one-day stay not bad but only problem in this hotel is bad odour in toilet...
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Hirveä

Jared

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

6/10 OK

Catherine

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
Good spot,close to food places and highway. Needs bathrooms updated, water pressure poor but generally good. Will stay again
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We are glad you enjoyed your stay with us!

4/10 Huono

Dana

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

6/10 OK

Tim

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review.

2/10 Hirveä

Sylvester

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Go somewhere else, anywhere else
There's a reason why they are called budget hotels. The place is in desperate need of upgrading. From broken air-conditioning to doors not latching properly (I had to slam the door for it to close). The $18 buffet breakfast consist of 3 types of cereal, 2 toasts, yoghurt, pancake, tea and coffee, juice (so don't expect bacon and eggs). Also, if more than two appliances are used at the same time, it will short circuit the mains. It happened when guests tried to put the kettle on, whilst the toaster and pancake machine were already being used.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Hirveä

Wayne

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was discusting i was given a disability room when im not disabled the walls were filthy the water run out ofvthe room the window in the bedroom would not seal and had a broken seal i would never recommend this property at all it needs renovation down i have stayed at other Ibis property's but this has put me off staying at any others they should be ashamed and its not the staffs fault at all
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Hirveä

Zammer

Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Hirveä

Urvashi

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
After a long drive and finally reaching, we were asked to wait 45mins for our room. Place looks run down and the foyer is full of cobwebs. No exhaust in the bathrooms so be sure it will feel like a sauna. Rooms are stuffy. Will not be staying here again.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Hirveä

Davin

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Oh dear, where to start? Terrible- Dirty, overpriced, abusive staff, most pathetic motel I’ve ever stayed in.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Hirveä

John

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
With a supposed rating of 7.5/10 and a cost of $208 for our standard room on 3rd January, this was a real let-down. Those giving the 7.5 rating must be easily pleased. My wife entered the room first, came out and said, "I don't know whether to laugh or cry." Would-be travellers should look closely at the photo of the standard room, for what you see is what you get. Other than the bed, in one corner is a shelf on which are the tea-making items. Beneath this shelf is the small but adequate fridge. In the other corner is another small shelf. Attached beneath the shelf is a small metal bar which serves as the only "wardrobe" - providing you have brought your own coat hangers - the one shown in the photo was missing in our room. Beneath the shelf and actually "in the wardrobe" is the only chair in the room. The only other place in the room for storage is on the floor - and there is not much of that to spare. I hope that Lauren (see her review on 23 December) was also staying in Room 18. If not it would seem that problems with drainage and floor levels in the showers may be a common problem. I didn't bother finding out what the "Free WiFi restrictions" were, but I couldn't get reception in our room. The Ibis is now on our "never again" list. At least the other two on our list were cheap, so we got what we paid for on those occasions.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 10.2.2024
Hi John,Thank you for your review.We would like to apologise that you did not find our hotel up to your standards.

2/10 Hirveä

Rachel

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was the most unsafe and terrible stay I’ve ever stayed in and I had my 2 children with me.
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Huono

Rita

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Jess vastasi 1.2.2024
Thank You for your review.

2/10 Hirveä

Rodney

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wow no A/C if known before booking would not book this place.
Yöpyi 1 yön joulukuussa 2023
Jess vastasi 1.2.2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Hirveä

Scott

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great if you like pub music until all hours of the
Yöpyi 1 yön joulukuussa 2023
Jess vastasi 1.2.2024
Thank You for your Review!

4/10 Huono

Suzanne

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Jess vastasi 1.2.2024
Thank You for your review.