Cold Harbor Hotellit

”The location has no business office”

”Great place… only issue is there is a women at the front desk who uses her phone all the time and deals with people as if they are a nuisance. Rest of the staff is helpful and seem to go out of their way to be helpful.”

”Mediocre for price ”

”Ok”

”We were very comfortable at this hotel and we enjoyed the breakfast and coffee. ”

”Rooms were clean but nothing special. Breakfast was just ok.”

”Tru hotel by Hilton fell short of my expectations for Hilton. The room : the whole toilet moved when using, I’m afraid someone will get hurt. I wanted to mention this upon our check out however there wasn’t anyone at the front desk and three others were waiting as well. A non English speaking worker used her phone to translate there would be someone by 7am. It was 6:45 and we found that unacceptable and left . The “included” breakfast was the most limited I’ve ever experienced and not worth...

”Excellent place to stay!!!!! Very clean and accommodating room!!!!”

”This is a classic motel with room doors on the outside and no elevator. The property was well taken care of. It all looked like it had been remodeled not too long ago and was kept clean. I thought the bed was comfortable and the TV worked. There was no parking the first night for some reason, but I was able to park at an adjoining property. Our bathtub was clogged the first night, but a man came and fixed it as soon as I reported the problem. Basically, if you can get it at a cheap price,...

”The room wasn't clean at all and had a horrible smell. I never even stayed here and asked for a refund as I was leaving and they said despite the fact that the room was so dirty. They even had an unclean hallway. The bathtub had brownish stains on it and the drawers in the dresser wouldn't close were wide open. The refrigerator was gross and was wide open when I walked in and had an awful smell to it. 0/10 experience.”

”Good location for our needs ”

”Experience at check-in was excellent. Front desk greeter answered all my questions immediately and accurately. Room was clean and ready. My only issue was the A/C temperature fluctuations. Airport shuttle was punctual on-the-dot. Will definitely stay again in the future.”

”Fastest and easiest check in ever. Room was very tidy and felt clean. Great value! Will stay again. ”

”Breakfast was good. Potatoes weren’t hot but there was plenty of other food to eat. Frankie, Portia and Terrance were all super helpful. They were always busy cleaning or doing something. Kudos on such great workers. It’s definitely a hotel we’d stay at again. ”

”Nice place, recently renovated, rooms were in good condition. Staff were mixed between good and bad. Whoever manages this place likely needs to spend more time with the staff. Front desk specifically. Elevators were terrible. At one point both were out, used the stairs, not a big deal, but annoying they know it’s a problem and just live with it. The staff mentioned it’s been like that for a while. Giving a decent rating as the rooms are what mattered to me for staying one night, but not sure I’d...

”Very nice room with a sitting area, desk, dressing area, fridge, mostly accessible bathroom, comfy bed. Would definitely stay again.”

”The room was gorgeous and spacious. The gym was clean and well equipped with modern equipment. The staff were super professional and helpful. I will definitely return to this hotel.”

”My sons felt unsafe which is quite the statement for 2 adult veterans. They stated that the room was fine for the night but wouldn't want to stay longer than that. They left at 2am and continued their trip because of the noise just outside their door at the hotel. ”