Aula

Arvostelut: Red Roof Inn College Station

2 out of 5
Red Roof Inn College Station
2504 Texas Ave S, College Station, TX

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 329 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 311 kautta 1000 arvostelua" "
Arvosana 6 - OK. 145 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 115 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 100 kautta 1000 arvostelua" "

7,4/10

Siisteys

8,2/10

Henkilökunta ja palvelu

6,8/10

Palvelut/mukavuudet

7,0/10

Majoituspaikan kunto ja tilat

7,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Desare

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The first room i got had dead and alive bugs in it. The bedding was dirty and stained. And there was mold in the shower
Yöpyi 4 yötä toukokuussa 2024
Adraine Rediresponse Specialist vastasi 29.5.2024
Dear Desare, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the insects you saw in the room, the lack of cleanliness of the bedding and the possible sign of mold in the shower. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to do a thorough inspection of the room. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve. Your feedback is crucial in helping us provide a better experience for our guests, and we wish you the very best in your future travels.Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Huono

Ritha

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
My stay was ok but no excellent
Yöpyi 1 yön toukokuussa 2024
Adraine Rediresponse Specialist vastasi 27.5.2024
Hello Ritha, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PHOENIX NORTH - I-17 AT BELL RD and I appreciate your 2/5 score following your stay. I am sorry to read that you described your experience to be not excellent however you described your stay to be okay. We would love if you could expound more on what affected your experience. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

4/10 Huono

Kiwane

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I did not like the fact that I had roaches in my room and a blood spot on our towels.
Yöpyi 2 yötä toukokuussa 2024
Samantha RediResponse Specialist vastasi 21.5.2024
Dear Kiwane,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLLEGE STATION. You indicated that the towels had blood spots on them and the pests you described in the room hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and, in an effort, to address the other concern you mentioned.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 OK

Aron

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Everything was great besides some cockroaches and blood on the wall. Definitely wouldn’t stay again though.
Yöpyi 2 yötä toukokuussa 2024
Dannielle Rediresponse Specialist vastasi 15.5.2024
Dear Aron,I appreciate you sharing your feedback following your stay at the RED ROOF INN COLLEGE STATION. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the unclean wall. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, have a great day.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

4/10 Huono

Gwynetta

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Dannielle Rediresponse Specialist vastasi 12.5.2024
Hello Gwynetta, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLLEGE STATION and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Loistava

Jaymeson

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great for the price. Staff was very friendlily and helpful.
Yöpyi 1 yön toukokuussa 2024
LaTunde RediResponse Specialist vastasi 10.5.2024
Dear Jaymeson,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLLEGE STATION. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are happy to know that your visit was great for the price, the staff was very friendly and helpful. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Loistava

George

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice folks. Room good size. ADA room does not have much room to get wheelchair in the bathroom, but due to age of propery it is understandable
Yöpyi 1 yön toukokuussa 2024
Sharma RediResponse Specialist vastasi 9.5.2024
Dear George,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. I am happy to hear that you found our staff to be very nice and the size of your room to be good. However, you indicated that the size of the bathroom dampened your experience. Your satisfaction is important to Red Roof, so I am sorry to hear this was not achieved with you.Please know that we value you as our guest and appreciate your business. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

2/10 Hirveä

Nichole

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dirty, tv didnt work, no breakfast as advertised
Yöpyi 1 yön huhtikuussa 2024
Samantha RediResponse Specialist vastasi 1.5.2024
Dear Nicole,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLLEGE STATION. You indicated that the tv did not work and the uncleanliness of the property hindered your experience. Please accept our sincerest apologies. This falls far below our standards, and we understand your frustration and disappointment. Your feedback is invaluable, and I will be sharing your comments with management in an effort to address these issues promptly with our team to ensure immediate improvements are made. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. In regard to breakfast, it is not an offered amenity at our location, however, we are within close proximity to restaurants you can enjoy such as Kettle Restaurant, Dutch Bros Coffee and Shipley Do-Nuts.Thank you for sharing your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SamanthaRed Roof Management

8/10 Hyvä

Austin

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
Olivia RediResponse Specialist vastasi 30.4.2024
Hello Austin, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I are delighted to see your 4/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

8/10 Hyvä

Alton

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was very helpful
Yöpyi 2 yötä huhtikuussa 2024
Olivia RediResponse Specialist vastasi 30.4.2024
Hello Alton, Thank you for telling us about your stay at the Red Roof Inn College Station. I am glad you found our staff to be very helpful. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

10/10 Loistava

americo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and a good price.
Yöpyi 1 yön huhtikuussa 2024
Tianna RediResponse Specialist vastasi 21.4.2024
Dear Americo, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with the cleanliness and affordability of our room. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

2/10 Hirveä

David

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was dirty the room smelled like smoke. People lived there and had BBQ pits chained to the building
Yöpyi 1 yön huhtikuussa 2024
Sharma RediResponse Specialist vastasi 6.5.2024
Thank you for taking a moment to leave a review, David. The staff and I at the RED ROOF INN COLLEGE STATION were disappointed to see your 1/5 score following your stay. You indicated that the cleanliness of your room, the smell of smoke, and the other concern mentioned dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours, Sharma Red Roof Management RediResponse Specialist

4/10 Huono

LUIS

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No good 😕
Yöpyi 1 yön huhtikuussa 2024
Xao RediResponse Specialist vastasi 19.4.2024
Hello Luis,Your review of the Red Roof Inn College Station was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good for sleeping
Yöpyi 1 yön huhtikuussa 2024
Toni-Ann RediResponse Specialist vastasi 17.4.2024
Hello Michael,It is quite rewarding to know that you were able to enjoy a convenient stay here at our Red Roof Inn College Station. Red Roof works hard to ensure satisfaction for our guests, and feedback like yours is always an encouragement to us and our staff.We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 OK

Bruce

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Beds were hard and uncomfortable, pillows were horrible, room ok but shower head was not working properly. Coffee area clean and comfortable.
Yöpyi 1 yön huhtikuussa 2024
Toni-Ann RediResponse Specialist vastasi 15.4.2024
Dear Bruce,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn College Station and are happy to see that you were pleased with the cleanliness and comfortability of the coffee area. However, you've also expressed your disappointment in the comfortability of the bed and that the shower was not working properly. Thank you for relaying this concern to us. We have made note of your comments and will use this to improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Loistava

ELIBARDO

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä huhtikuussa 2024
Toni-Ann RediResponse Specialist vastasi 15.4.2024
Hello Elibardo,I am pleased to have had you as our guest at our Red Roof Inn College Station. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 Huono

Alexander

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
It is not like the pictures. It is a bit dull and there’s small overheads on the bed. It didn’t feel very comfortable so we asked for a refund that same night we checked in.
Yöpyi 2 yötä huhtikuussa 2024
Chirell RediResponse Specialist vastasi 13.4.2024
Dear Alexander,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with your room not meeting your expectation, hence you feeling uncomfortable. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 OK

Jim

Hyvää: Henkilökunta ja palvelu
Good location near numerous dining options and services. Staff was pleasant and helpful. Accommodations were average. This is not a criticism, but there was nothing particularly special or outstanding about the property. It appeared to be mainly occupied by young adults, a few of whom were fairly noisy late into the night. Not peculiar though, given that this is a college town. Overall, my stay was pleasant but not remarkable.
Yöpyi 4 yötä huhtikuussa 2024
Kerry-Lee RediResponse Specialist vastasi 12.4.2024
Dear Jim,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLLEGE STATION. It was good to read you liked our location, our pleasant and helpful staff and our convenient proximity to dining options. However, it was fairly noisy late into the night. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 Hirveä

Eva

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Noisy, first time toilet kept passing water, second stay there were guest parting and having bbq and loud music on hotel parking lot. I called front office they acted like they were not aware of it. And said they will go check it out noise stoped for a bit then they continued over night.
Yöpyi 1 yön maaliskuussa 2024
Dannielle Rediresponse Specialist vastasi 2.4.2024
Dear Eva,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the loud noise, inattentive staff and issue with the toilet. We are grateful that the issue was reported. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Hyvä

milagros

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice
Yöpyi 1 yön maaliskuussa 2024
Dannielle Rediresponse Specialist vastasi 31.3.2024
Dear Milagros,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 Hyvä

Chris O

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Affordable clean and easy access
Yöpyi 2 yötä maaliskuussa 2024
Kerry-Lee RediResponse Specialist vastasi 29.3.2024
Dear Chris,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLLEGE STATION. I was happy to read you liked our affordable rates and easy accessibility. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 OK

Shaimaa

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good for the price. No carpet in the room.
Yöpyi 2 yötä maaliskuussa 2024
Kerry-Lee RediResponse Specialist vastasi 29.3.2024
Dear Shaimaa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLLEGE STATION. I was happy to read you liked our good rates. However, there was no carpet in the room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

4/10 Huono

Majestik

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The sheets and blanket were nasty with stains. They looked inconvenienced when they were requested to switch them out
Yöpyi 1 yön maaliskuussa 2024
Oshane RediResponse Specialist vastasi 25.3.2024
Dear Majestik, Thank you for taking the time to tell us about your experience at the RED ROOF INN COLLEGE STATION. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

8/10 Hyvä

LaWanda

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super quiet
Yöpyi 1 yön maaliskuussa 2024
Kamaria RediResponse Specialist vastasi 16.3.2024
Dear LaWanda,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be quiet prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

10/10 Loistava

JOSE ANGEL

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
GOOD.
Yöpyi 4 yötä helmikuussa 2024
Kamaria RediResponse Specialist vastasi 5.3.2024
Dear Jose,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLLEGE STATION. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with your stay prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

6/10 OK

Tricia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Xao RediResponse Specialist vastasi 4.3.2024
I appreciate the time that you took to share your sentiments with us, Tricia. Our team at the Red Roof Inn College Station appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

6/10 OK

Jerry

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I didn’t like the smell we ask for a non smoking room and it smell just like it someone just got done smoking in the room
Yöpyi 2 yötä helmikuussa 2024
OnielRediresponse Specialist vastasi 2.3.2024
Hi Jerry,Thank you for taking the time to write a review of your stay at the Red Roof Inn College Station. Please accept our most sincere apologies for the concern you described regarding the smell the room had. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön helmikuussa 2024
Toni-Ann RediResponse Specialist vastasi 26.2.2024
Hello Valued Guest,Thank you for being a guest here at our Red Roof Inn College Station. We are happy to have been able to provide you with a good experience during your stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

10/10 Loistava

Hilda

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Not bad for last minute quick trip
The lady in the help desk was really nice. Check in was fast and easy.
Yöpyi 1 yön helmikuussa 2024
Toni-Ann RediResponse Specialist vastasi 26.2.2024
Dear Hilda,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn College Station our friendly service and our easy check in, being the highlights of your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Loistava

Marianna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service. Everyone was so helpful and friendly. Great location. Lobby was super clean and rooms were great as well. Would stay here again.
Yöpyi 1 yön helmikuussa 2024
Toni-Ann RediResponse Specialist vastasi 26.2.2024
Dear Marianna,Thank you for taking the time to complete our guest survey. Myself and the staff at the Red Roof Inn College Station are happy to know that our friendly staff, our location, the price offered for your room and the cleanliness of the lobby were the highlights of your stay. We value you as our guest and appreciate your business.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

8/10 Hyvä

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The property was clean and well lit. Everything in the room was in order. Decent dining options within walking distance.
Yöpyi 1 yön helmikuussa 2024
Kerry-Lee RediResponse Specialist vastasi 22.2.2024
Dear Joseph, It is so wonderful to see that we at the RED ROOF INN COLLEGE STATION were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our clean and well-lit property and our close proximity to decent dining options. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

6/10 OK

Joe

Kerry-Lee RediResponse Specialist vastasi 22.2.2024
Dear Joe, We at the RED ROOF INN COLLEGE STATION appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

8/10 Hyvä

Ling

Yöpyi 2 yötä helmikuussa 2024
Chirell RediResponse Specialist vastasi 20.2.2024
Dear Ling,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, Chirell RediResponse Specialist

10/10 Loistava

Armando

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice stay
Hp vastasi 21.2.2024
Dear Armando, Thank you for taking a moment to posting a review. The staff at the Red Roof Inn College Station and I appreciate score following your stay. Thanks again and we hope you’ll visit Red Roof again on your next trip! Sincerely, HP

10/10 Loistava

Armando

Matkusti perheen kanssa
Hyvää: Siisteys
Older building but very clean and well kept
Yöpyi 1 yön helmikuussa 2024
hp vastasi 21.2.2024
Dear Armando, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our budget friendly location and accommodations. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests. On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely, HP

10/10 Loistava

Jerry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I always have great experiences staying at Red Roof. They are budget friendly Accommodations and they aim to please. This time was no exception.
Yöpyi 2 yötä helmikuussa 2024
Chirell RediResponse Specialist vastasi 18.2.2024
Dear Jerry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn College Station. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our budget friendly location and accommodations. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.On your next stay, if you have any problems while you are with us, please contact our front desk immediately so we can resolve the issue and ensure your satisfaction. Thank you again and we hope you visit Red Roof again on your next visit.Sincerely,ChirellRediResponse Specialist

8/10 Hyvä

Robert

Yöpyi 2 yötä helmikuussa 2024
Sharma RediResponse Specialist vastasi 21.3.2024
Hello Robert,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLLEGE STATION and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

6/10 OK

Michael

Yöpyi 1 yön helmikuussa 2024
Samantha Rediresponse Specialist vastasi 17.2.2024
Thank you for your review, Michael. The staff at the Red Roof Inn College Station and I value you as our guest and appreciate your 3/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Loistava

Patricia

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Although it is an older facility, it was probably the cleanest room I have stayed in in the last several years.
Yöpyi 1 yön helmikuussa 2024
Xao RediResponse Specialist vastasi 14.2.2024
Hi Patricia,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn College Station with us. It was so rewarding to see that we earned your perfect score with our clean rooms, despite our location being an older one. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

8/10 Hyvä

Aija

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just needed a place for the weekend and it delivered. Overall clean but just noisy as you can hear your neighbors and anything going on outside.
Yöpyi 2 yötä helmikuussa 2024
RediResponse Specialist vastasi 13.2.2024
Thank you, Aija, for telling us about your stay at the Red Roof Inn College Station. I am glad we earned your 4/5 score, despite the noise disturbance you encountered. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof ManagementRediResponse Specialist

2/10 Hirveä

Jennifer

Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Roaches everywhere and it states on their website room service everyday not the case. They skipped me for 3 days and i had to eventually call to get some service. Terrible staff. Very noisy environment. Unsafe.
Yöpyi 4 yötä helmikuussa 2024
Toni-Ann RediResponse Specialist vastasi 6.2.2024
Dear Jennifer,Thank you for taking the time to tell us about your experience at the Red Roof Inn College Station. Issues that you've brought to my attention regarding bugs in the room and not receiving housekeeping are unsettling to hear as we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. This is not the standard that Red Roof upholds for our hotel. Your concerns will be escalated in order to have them addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you will have a better stay in our future travels.Sincerely,Red Roof Management

6/10 OK

Kaleena

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
My room door looked like it had been kicked in before one of the lamps didint work other than that it was average
Yöpyi 2 yötä helmikuussa 2024
Olivia RediResponse Specialist vastasi 6.2.2024
Thank you, Kaleena, for telling us about your stay at the Red Roof Inn College Station. I am glad you found your room to be average, despite the issues you had with the room door and the lamps not being able to work. Please accept our apologies for the inconvenience caused by the issues you highlighted. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so to prevent similar problems in the future, I have notified management of your feedback in an effort to fully address your concerns. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely, OliviaRed Roof Management RediResponse Specialist

6/10 OK

Estela, Laredo

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Olivia RediResponse Specialist vastasi 6.2.2024
Dear Estela, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Olivia RediResponse Specialist vastasi 6.2.2024
Hello Paul, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 OK

Danielle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Toni-Ann RediResponse Specialist vastasi 5.2.2024
Hello Danielle,Thank you for choosing to stay at our Red Roof Inn College Station. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

10/10 Loistava

Stephanie

Yöpyi 2 yötä joulukuussa 2023
Sharma RediResponse Specialist vastasi 21.3.2024
Hello Stephanie,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLLEGE STATION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

6/10 OK

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Shower dead-head.
Staff, friendly and conscientious. Room had a couple of problems, shower head was in poor condition and needs to be replaced, tub did not drain well. Bathroom fan was noisy and needs to be replaced.
Yöpyi 1 yön tammikuussa 2024
Recordo Rediresponse Specialist vastasi 30.1.2024
Hello Paul,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn College Station. I'm happy you found our staff to be friendly. However, you stated that you encountered a faulted shower head, a clogged drain, and a noisy bathroom fan. Red Roof does apologize for the highlighted encounter. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 Loistava

Lynne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Recordo Rediresponse Specialist vastasi 29.1.2024
Hello Lynne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLLEGE STATION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 Hyvä

Jack

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The price was great. Room a bit crowded.
Yöpyi 1 yön tammikuussa 2024
Chirell RediResponse Specialist vastasi 22.1.2024
Dear Jack,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn College Station. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rates. You indicated that you were unsatisfied with the crowded room. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next.Sincerely,ChirellRediResponse Specialist

10/10 Loistava

kevin

Yöpyi 1 yön tammikuussa 2024
Chirell RediResponse Specialist vastasi 23.1.2024
Dear Kevin,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn College Station and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRediResponse Specialist