This was the most disappointing experience I've ever had in years. It all began even before I entered the home because I was mailed a long list of house rules that MUST be followed. This was a bit disconcerting and not the friendly welcome I'm used to. However, I felt that if we walked into a pristine, newly remodeled home, I could understand the extensive amount of home rules that included doing a substantial amount of cleaning at the end of our visit, which make me question why we paid so much for cleaning costs? Thus severely disappointed when I entered the home to find an average beach style home and in average condition. Part of rules stated the trash can outside the house must be emptied upon departure, but it was completely full from the last visitors. Also spent an hour cleaning the kitchen cabinets and rearranging all the pots and pans and washed every single utensil and pot because of its dirty condition. The cutlery racks were very untidy and not been cleaned in a long time. All the appliances function, but were 30 years old, the washing machine had a moldy smell and the house was dated. The outdoor patio area was filthy, grill had not been cleaned. The bedrooms were carpeted, but not vacuumed. Guidebook" was very unprofessional, handwritten guide that was hard to understand. Other rules stated how to switch on the gas for the fireplace & heater, but both were already switch on. So far for rules. Until we got there, He took $35 out of deposit for cleaning. Right.