Went to check in and was told, even though we rented a room with a Jacuzzi tub, they were all booked and none available so we got a regular room. As I was speaking to the front desk lady about the issue another gentleman working said, if that’s what they paid for that’s what they should get. Exactly thank you! Still she assured us there was none available so we were beat. Go to the room we got, and it was dirty, so we decided to leave and go walk around the town. As we were leaving the gentleman working stops us and says, I don’t know why she didn’t give you the room you wanted, they are available and he moved us rooms! So instead of making there mistake right she blew us off rudely and the nicer gentleman ended up helping us. Switched rooms and left. Overall it was an ok place to stay, but I won’t ever go back there. Not very clean, dust everywhere, stains in everything, even the tub was dirty and had hair in it. We heard 3 couples come back to the lobby and state, the room you gave us hasn’t been cleaned? It was 5pm.
