Dear Jeff,The staff and I at the RED ROOF INN COLUMBIA TN were disappointed to see your 1/5 score following your stay. I am sorry your stay fell short of your expectations due to no housekeeping service and the limited amount of towels when you needed it. Your satisfaction is important to Red Roof and I sincerely apologize for any inconvenience caused.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Hello Joanna,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBIA TN and I are disappointed to see your 1/5 score following your stay. You indicated that the cleanliness of your room and the tub, and the other issues mentioned dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you.In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Hi John,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Columbia, TN with us. It was so rewarding to see that we earned your perfect score with our convenient location. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Hello Beth,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN COLUMBIA TN and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Emily,Thank you for taking the time to tell us about your experience at the Red Roof Inn Columbia TN. I am sorry that your stay did not meet your expectations, as you indicated that you found the cleanliness of the room to not be up to standard, that check in was lengthy and that there was garbage left by prior guests. This is regrettable to hear as we hold our housekeeping staff to the highest standard.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Maria,Thank you for taking the time to write a review of your stay at the RED ROOF INN COLUMBIA TN. It's rewarding to hear that everything was great during your stay except for the parking arrangement. Our Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback as we strive to continuously improve our guest experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Samantha Red Roof ManagementRediResponse Specialist

Hello Angela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA TN and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello John, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA TN and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Janet, We at the RED ROOF INN COLUMBIA TN are thrilled to have earned your almost perfect scoring of 4/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Jamey,We are sorry to hear your recent experience at the RED ROOF PLUS+ WASHINGTON DC - ALEXANDRIA did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Recordo Rediresponse Specialist

Dear Valued Guest,Thanks for sharing your feedback with us. The team at our Red Roof Inn Columbia, TN was saddened to see that we failed to provide you with a satisfactory stay. You stated that the poor cleanliness and the unfavorable odor described hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Hello Filiberto,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Columbia, TN appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We would love to know what went well throughout your stay and where we can improve so in the future, please consider adding comments to your survey.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,TiannaRediResponse Specialist

Dear Sherri,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Columbia, TN. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit, prompting your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Michael,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Columbia, TN. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. I sincerely apologize that your stay didn't meet your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello William, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Columbia, TN. It's great to see you enjoyed your stay, resulting in a 5/5 score. It is so rewarding to read that you enjoyed the spotlessness and convenience of location. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price! Sincerely, Tianna RediResponse Specialist

Hello Elizabeth, I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Columbia, TN. You mentioned that the tub and vanity needs upgrading. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. On your next stay, should you have any issues with us, please do not hesitate to contact the front desk immediately. We value you as a our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Tianna RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA TN. I'm glad that you found our front desk staff to be very friendly and helpful. However, I am sorry that your experience did not meet your expectations which led to your 2/5 rating. The situation you described regarding the shower faucet not being to your liking and the commode you found to be very slow is truly regrettable. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value- based stay to all guest. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRediResponse Specialist

Hello Mary, It’s great to see we have been scored a perfect 5/5 following your recent stay with us at the RED ROOF INN COLUMBIA TN. It’s an absolute joy reading your stay was fine. Your comments are encouragement as were aim to continuously provide great stays for all our guests. Thank you again for your kind remarks. It would be our pleasure for you to repeat your experience with us in the future. Sincerely, Kerry-Lee RediResponse Specialist

Hello Dana, Thank you for your feedback following your stay with us at the RED ROOF INN COLUMBIA TN. I am so sorry to hear that your most recent experience with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. You indicated the towels were worn and thin, and the room lacked personal amenities. You also mentioned the room was barely clean and there was no elevator. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Hello Scott,I want to take the time today to thank you for sharing with us your experience at the RED ROOF INN COLUMBIA TN. I'm glad that you found our property to be inexpensive. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist