”This hotel is under much needed renovation so cut them some slack. The rooms are ok but the bathrooms are less than desirable. Shower heads at 5 feet high.”
”A/C stopped working for most of my stay , the staff were very kind but not happy with the lack of accountability with the A/C not working , I didn’t sleep for most of my stay because of my hot room and they only gave me back 50$ of my 670$ I spent on my stay , I will never be back again , I would sooner stay in Kelowna then commute back to Vernon , tried to get in touch with the manager but he wouldn’t return my call , don’t spent your money here , there were also questionable stains on the...
”The owner of this hotel is taking money and doing nothing with the place. The rooms are so out dated and the carpets you feel you will catch something. The bathroom is dirty and outdated . My husband stayed there 7 years ago and nothing has changed . There are new managers that are trying to make changes but it looks like the owner doest care. This hotel is book constantly during the summer because of the location but does not upgrade knowing people need a place to stay. The furniture in the...
”the staff were so friendly and welcoming, the outside of hotel. lobby and hallways are very run down and old looking and smelling but the rooms are very clean and new bedding and very clean”