8/10 Hyvä
Pam E.
9.9.2024
Hyvää: Siisteys
Labor Day weekend trip to see OSU football
The house is very nicely updated. It's a nice combination of old and new. The kitchen appliances were all high end. Unfortunately, the temps outside were in the 90s and the humidity was high, and when we checked in, the AC was not running. The temp on the first floor was 85 degrees, and the upstairs where the bedrooms were located were extremely hot. We turned the AC on and contacted the host to ask why the AC was not running and to see if there was a problem with it. The host responded immediately that there was no known problem and was not sure why the AC was off. The host said to let them know if the house did not cool, and they would send someone to look at it. We contacted the host again and asked for someone to come look at it as we had small children coming and we wanted to make sure there was not a problem. The response for this was a bit slow, but once they responded, they were very proactive. The host came to the house and had a technician come to check it out. It was determined the AC was running properly but because of the high temp and high humidity, it would take a while to cool the house. The first night was pretty brutal, but the 2nd night was comfortable. The host was gracious in acknowledging this was a difficult circumstance for us and apologized, and discounted our first night for this inconvenience. If it had not been for the temp, I would give this 5 stars.
Pam E.
Yöpyi 2 yötä elokuussa 2024