Concord Hotellit

”Clean and quiet. Reasonably priced. Convenient location. Comfortable bed. Refrigerator was not very cold, but shower was good and hot. Staff friendly, but not always available when needed.”

”Everything was great as usual. I just wanted to let you know that the heating remote did not work well. We also could not find a local news/weather channel on TV. That might be nice to include instructions on how to find that, if possible. Thank you and we look forward to staying there again. ”

”The breakfast was good and the staff was friendly”

”The room was not clean and the staff was not rest Respect”

”Poor customer service. Signs in the room say no problem if you forgot to bring amenities available upon request. Well all they had were 2 towels in the room and didn’t have any available and was told won’t be any until the next day in the afternoon. The receptionist way of expressing that was that he was being bothered and wasn’t even thinking about going above and beyond to make a loyal customer happy. Guess washing towels is too much work now a days.”

”Room was clean. Pool was closed and elevator was out of order. Check in and out was quick and easy”

”The breakfast wasn't that great”

”Relative new construction with a great staff.”

”There was no complementary coffee available this morning when I get ready to leave. I tried to buy coffee from the bistro and I could not use a credit card. They only took cash or a charge to your room and I’d already checked out. This is super inconvenient and furthermore due to the price of the room and a price of a cup of coffee. I think it’s reasonable to offer that complementary coffee.”

”We are”

”The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time.”

”The room was not clean just surface wiped down. Room service never came in to empty trash or replenish towels. They do serve a continental breakfast.”

”My first time to Marshall and I wasn’t sure what to expect. Check in was quick and very pleasant. The room was large, clean and very comfortable. I didn’t have time to eat the next morning but it looked lovely, Checkout was a breeze! I’m putting the contact information on my phone book. I’ll definitely return there. My grandson is a student at the University of Olivet, so I’ll definitely be back!”

”This is a very nice place to stay”

”Clean room, quiet”

”Breakfast was decent ”

”Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson”

”N”