Congerville Hotellit

”Front desk Peggy horrible attitude. Check out time was not til 11am the house keeper came and knocked on door and came right in our room and when had our private sign on our door and she still came on in”

”The hotel needs work done, needs new pillows and better blankets on the beds. Everything is very outdated. There was. Incident while i was there didnt feel safe and left before i was scheduled to, had to look for another place last minute. Staff wasnt very responsive when i voiced concerned was just told talk to someone in the morning”

”Our room was absolutely disgusting stains on sheets and mattress and a dirty band aid let alone the floor not being vacuumed they refused to refund me which I’m still working on I have lots of pictures this is wrong and uncalled for we couldn’t stay there”

”Todo bien”

”Property was very clean. Staff friendly and knowledgeable Didn’t have time to experience the amenities. ”

”Dirty room and lots of things were missing or didn’t work”

”It was decent until I saw a mouse on my bedside table the next morning. Not gonna lie, really didn’t like that. I called the front desk and they offered to move me to another room but since I was checking out in five hours, I didn’t feel like it was necessary. There were ants around the syrup container lid in the breakfast area. But other than that, it was a nice stay. Plenty of restaurants and very convenient.”

”King suite - accessible room. Had a Murphy bed that was a queen size and not a normal king bed as stated and reserved. Room layout was really good and roomy with a nice mini-bar area. Bathroom has some maintenance issues. Shower had some mold on the caulking by the base. Walls had holes in it from trying to hang hand rail by toilet and the toilet is not an ADA high toilet. It was so low it was hard to sit and stand. The wallpaper is peeling off walls in breakfast and dining area. ...

”Staff were great! We had a couple of minor problems but they were very quick to correct the issues! The Korean restaurant was very good too. ”

”This was the perfect overnight stop on our road-trip. The rooms were nice, location was safe, breakfast was amazing and the Bar snacks were perfect for a late night snack. I would highly recommend. ”

”I was double charged after paying through Expedia. Holiday Inn staff said they couldn’t see my payment through Expedia and they had to run my card. Turns out I paid for the room twice and no idea if I’ll get a refund or not. Time will tell”

”Staff was nice”

”Bien todo”

”We had a handicapped accessable room and the shower did not work properly. The hand held spray did not work. I told the front desk and they had a repairman come and fix it the next day. It then worked but it leaked horribly. The staff was good to get someone to look at it but the repairman did a less than good job.”

”We had to switch rooms because the air conditioner stopped working. The next room did not have a microwave. The clerk brought one and had to sit it on our table. There was a huge amount of white powdery substance on the bathtub and door handle. The bed was hard as a rock.”

”I like the outside grill /sitting areas.”

”The location was close/adjacent to Washington and quiet.”

”Very friendly staff. Hotel room was perfect 👌”