Falsely advertised stating that the owner lives on site, not true, it was the parents that could do nothing to help us but ask us to call the daughter and we tried for 3 hrs. and left many messages and no one called us back Even Vrbo could not reach the owner. King BR not in main house, outside and up stairs, tv's didn't work, no hairdryers anywhere. The worst was the 2nd night. When we arrived at the rental late from visiting the park there was an enormous amount of propane smell so strong we couldn't stay in the main house and fled to the outside upper unit to find that the odor was just as strong. We tried numerous times to reach the owner and left several messages. Also we were on the phone with Vrbo numerous times and they could not reach the owner. We told Vrbo that we were concerned for our safety with the horrendous propane odor inside and outside the rental. After 3 hrs again to no avail reaching anyone we fled the rental and had to drive 1 hr. 45 minutes to Cody, Wy to the closest hotel with avail. We had to cut our vacation short and request refund for 6 nights. It has been 17 days and we can't get the owner to respond to our texts, emails and phone calls. They don't even respond to Vrbo even with a case open against them. We have spoke with 7 Vrbo agents that seem to be getting nowhere with this owner. Not happy with Vrbo either. THE OWNER IS A CROOK THAT CHEATED US, SHOULD BE OUSTED FROM VRBO.