Terassi/patio

Arvostelut: Grand Joanne

4 out of 5
Grand Joanne
9 Vesterbrogade, Copenhagen, Denmark

Arvostelut

9,2

Upea

Arvosana 10 - Loistava. 279 kautta 392 arvostelua" "
Arvosana 8 - Hyvä. 82 kautta 392 arvostelua" "
Arvosana 6 - OK. 15 kautta 392 arvostelua" "
Arvosana 4 - Huono. 7 kautta 392 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 392 arvostelua" "

9,6/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,4/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Pekka

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä lokakuussa 2023
Joanne vastasi 27.10.2023
Dear Anonymous,Thank you for taking the time to share your experience at Grand Joanne. We appreciate your feedback and value your opinion. We are glad to hear that you enjoyed the condition and cleanliness of our hotel, and that you found our service satisfactory. We apologize that the comfort of your stay was not up to your standards. We take all feedback seriously and will be sure to share your comments with our staff. We strive to provide a comfortable and enjoyable stay for all of our guests and we will use your feedback to help us improve our services. Thank you again for your review. Sincerely, Grand Joanne

10/10 Loistava

Satu

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023
Joanne vastasi 11.10.2023
Dear Satu,Thank you for taking the time to share your feedback about your stay at Grand Joanne. We are delighted to hear that you had an enjoyable experience with us and that you were satisfied with the condition, cleanliness, and service of our hotel. We take great pride in providing our guests with a comfortable and memorable stay. We will be sure to pass on your kind words to our staff. We appreciate your feedback and we hope to welcome you back soon.Sincerely,Grand Joanne

10/10 Loistava

Erkka

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erittäin tyytyväinen tähän hotelliin
Oikein kiva hotelli! Huone oli todella siisti ja muutenkin hyvin "hygge" :) Aamiainen super hyvä ja henkilökunta erittäin ystävällistä. Vaikka sijainti on hyvin keskeinen, niin hotellissa oli silti hyvin rauhallista ja hiljaista.
Yöpyi 1 yön syyskuussa 2023
Joanne vastasi 22.9.2023
Hei Erkka,Kiitos paljon arvostelustasi Grand Joanne -hotellista. Olemme erittäin iloisia siitä, että pidit hotellista ja palvelustamme. Olemme todella tyytyväisiä siihen, että voimme tarjota sinulle hyvän ja miellyttävän yöpymisen. Kiitos myös siitä, että mainitsit henkilökunnan ystävällisyyden. Otamme arvostelusi vakavasti ja annamme sen eteenpäin henkilökunnallemme. Toivomme, että vierailemme taas Grand Joanne -hotellissa pian.Parhain terveisin,Grand Joanne -hotelli

10/10 Loistava

Enrique, Miami

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön toukokuussa 2024
Grand Joanne vastasi 26.5.2024
Dear Enrique,Thank you for taking the time to share your feedback following your leisure trip at the Grand Joanne. We are thrilled to hear that you had an excellent stay with us!Your positive comments about the condition and cleanliness of the hotel are greatly appreciated. Our team strives to maintain our facilities to the highest standards, and it's wonderful to know that their efforts have not gone unnoticed.Moreover, we're delighted to know that our staff made a positive impression on you. We will certainly pass on your compliments to them. They will be pleased to hear that their hard work has been recognized.Thank you once again for your kind words, Enrique. We hope to welcome you back to the Grand Joanne in the future.Best Wishes,NorbertGrand Joanne

4/10 Huono

MIEKO

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Basically fine, but there is no telephone system in the room, so that you have to come down to communicate with front staff if you have some request.
Yöpyi 4 yötä toukokuussa 2024
Grand Joanne vastasi 25.5.2024
Dear Mieko,Thank you for taking the time to share your experience at Grand Joanne. We appreciate your feedback as it helps us understand where we can improve.I'm glad to hear that you found the condition and cleanliness of the hotel to your satisfaction. However, I understand from your comments that the absence of a telephone system in the room caused some inconvenience for you. We acknowledge that this could enhance the communication between our guests and the front staff, and we appreciate your understanding in having to come down for any requests.We will certainly share your feedback with our team. We always strive to provide the best service possible, and your comments will help us focus on areas where we can enhance our guest experience.Thank you once again for choosing Grand Joanne for your leisure trip. We hope to have another opportunity to welcome you back in the future.Best RegardsNorbertGrand Joanne

10/10 Loistava

Gary

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really like the ambience of this property. The decor and furnishings are nice and on trend. I appreciate the cold water and fruit for the use of guests.
Yöpyi 1 yön toukokuussa 2024
Norbert vastasi 23.5.2024
Dear Gary,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us.It's fantastic to know that our property's ambiance, decor, and furnishings resonated with you. We strive to create a warm and welcoming environment for all of our guests, and it's heartening to know we hit the mark during your stay.We're also glad that you appreciated our complimentary cold water and fruit. We believe it's the little things that make a stay special, and we're thrilled to hear that these small gestures added to your overall experience.Your kind words will be shared with our team, who I'm certain will be encouraged by your remarks. As a valued guest, your feedback is deeply appreciated and it helps us continue to deliver enjoyable experiences.Thank you once again for your kind words, Gary. We look forward to welcoming you back on your next leisure trip.Best Wishes,NorbertGrand Joanne

10/10 Loistava

Matthew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Norbert vastasi 23.5.2024
Dear Matthew,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that your leisure trip was enjoyable and that you found the hotel to be in excellent condition and cleanliness.Your kind words about our staff are greatly appreciated and will be shared with the team. We believe that our dedicated staff is one of the key elements that make our guests' stay memorable.We look forward to welcoming you back on your next leisure trip. Have a wonderful day!Best regards,NorbertGrand Joanne

8/10 Hyvä

marvin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was great location close to the train station, most spots were walkable from the hotel. Access to the room involved catching a lift to 1st floor then dragging suitcase down a corridor to another lift, not a great hardship.
Yöpyi 4 yötä toukokuussa 2024
Norbert vastasi 23.5.2024
Dear Marvin,Thank you for taking the time to share your experience at the Grand Joanne. I'm thrilled to hear that you enjoyed your leisure trip with us and found our location convenient for your needs.It's wonderful to know that you found our property to be in a great location close to the train station and that most spots were walkable from the hotel. Your feedback about the access to the room involving catching a lift to the 1st floor and then dragging your suitcase down a corridor to another lift is duly noted. We appreciate your understanding that it wasn't a great hardship, however, we will certainly reflect on this feedback as we continuously strive to enhance our guest experience.I'm also delighted to hear that you found our hotel clean and our staff deserving of a perfect score. I will be sure to pass on your kind words to our dedicated team members who work tirelessly to ensure our guests have a memorable stay.Once again, thank you for choosing the Grand Joanne for your stay. We hope to welcome you back in the future for another enjoyable visit.Best wishes,NorbertGrand Joanne

10/10 Loistava

Hazel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely excellent stay during Eurovision week. Perfect location close to central station and Tivoli. Would stay here again if we visit Copenhagen!
Yöpyi 3 yötä toukokuussa 2024
Norbert vastasi 16.5.2024
Dear Hazel,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're delighted to hear that you had an absolutely excellent stay with us during Eurovision week.Your kind words about our perfect location close to the central station and Tivoli are much appreciated. We're glad that these aspects of our hotel contributed to making your leisure trip a memorable one.Your high praise for our staff is also heartwarming. We always strive to provide top-notch service to our guests, and it's rewarding to know that our efforts have been recognized. I will be sure to pass on your compliments to the team.We're thrilled that you would consider staying with us again if you visit Copenhagen. That's the highest compliment we could receive!Thank you once again for your lovely review, Hazel. We look forward to welcoming you back in the future.Best wishes,The Grand Joanne Team

10/10 Loistava

Lava, fairfax

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Grand Joanne vastasi 16.5.2024
Dear Lava,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that you had an enjoyable leisure trip with us.Your feedback on the condition and cleanliness of our hotel is greatly appreciated. We continually strive to improve our guest experiences, and your comments will certainly help us in this endeavor.We're also pleased to hear that our staff made a positive impression on you. Your kind words will be shared with the team, and I'm sure they'll be thrilled to hear them.Once again, thank you for choosing Grand Joanne for your leisure trip. We hope to welcome you back soon.Best wishes,Grand JoanneNorbert

8/10 Hyvä

Louise

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location and staff are very friendly. The cozy rooms are small but if you’re out all day it doesn’t really matter.
Yöpyi 3 yötä toukokuussa 2024
Grand Joanne vastasi 16.5.2024
Dear Louise,Thank you so much for taking the time to share your experience at Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us!Your kind words about our friendly staff and great location truly warmed our hearts. We always strive to provide a welcoming and comfortable environment for our guests, and it's wonderful to know that we were able to meet your expectations.We understand that you found our cozy rooms to be on the smaller side. Our aim is to provide a comfortable space for our guests to rest after a long day of exploring, and we're glad that this didn't dampen your overall experience. Your feedback is invaluable and we will certainly reflect on it.Once again, thank you for your review, Louise. We hope to have the pleasure of welcoming you back to the hotel in the future.Best wishes,Grand JoanneNorbert

10/10 Loistava

Samantha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Grand Joanne vastasi 16.5.2024
Dear Samantha,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that you enjoyed your leisure trip with us.Your positive feedback on the condition and cleanliness of the hotel is greatly appreciated. Our staff will be delighted to hear that their efforts to provide top-notch service were recognized. We always strive to ensure our guests have a memorable stay.Once again, thank you for your kind words. We look forward to welcoming you back to Grand Joanne on your next leisure trip.Best wishes,Grand JoanneNorbert

10/10 Loistava

Margaret

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were uniformly welcoming and delightful Place was quiet and ,at the same time, had a buzz. Restaurant was delicious. Beds comfortable. Beautiful and fun rooftop bar and lovely patio on floor 1
Yöpyi 3 yötä toukokuussa 2024
Grand Joanne vastasi 16.5.2024
Dear Margaret,Thank you for taking the time to share your wonderful experience at the Grand Joanne. It's heartening to hear that you had an enjoyable leisure trip with us!Your kind words about our staff being 'uniformly welcoming and delightful' are greatly appreciated. I will be sure to pass on your compliments to them. They will be thrilled to know that their efforts made a positive impact on your stay.It's also fantastic to hear that you enjoyed the ambience of the hotel, finding it both quiet and buzzing with energy. We're glad that our restaurant delighted your taste buds and that you found the beds comfortable. The beautiful rooftop bar and lovely patio on the first floor are indeed some of our guests' favorite spots, and we're thrilled they added to your enjoyment.We truly appreciate your feedback as it helps us understand what our guests love about their stay and how we can continue to create a wonderful experience for all who visit us.Once again, thank you for your positive comments, Margaret. We look forward to welcoming you back to the Grand Joanne in the future.Best Regards,Grand JoanneNorbert

8/10 Hyvä

Linda

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Our original room was so small we had to walk sideways around the bed. After a discussion we were moved to a larger room. Several stairs in the hallway meant we had to haul our cases up and down. With no handrail this was a little precarious.
Yöpyi 5 yötä huhtikuussa 2024
Norbert vastasi 16.5.2024
Dear Linda,Thank you for taking the time to share your experience at the Grand Joanne. We're glad to hear that you enjoyed your leisure trip with us and that our staff was able to meet your expectations.We understand that your initial room was not as spacious as you would have liked, and we appreciate your patience while we arranged a more comfortable alternative for you. We're sorry to hear about the inconvenience caused by the stairs in the hallway. Your feedback is valuable and we'll certainly pass it on to our team for consideration.We hope that despite these issues, you were able to enjoy the rest of your stay. We strive to provide a pleasant experience for all our guests and your feedback helps us do just that.Thank you once again for choosing the Grand Joanne. We hope to have the pleasure of welcoming you back in the future.Best wishes,The Grand Joanne Team

10/10 Loistava

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel in perfect location, would highly recommend the hotel.
Yöpyi 3 yötä huhtikuussa 2024
Grand Joanne vastasi 16.5.2024
Dear Karen,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you found our hotel lovely and perfectly located for your leisure trip. Your recommendation means a lot to us and it's always a joy to hear when our guests have had a memorable stay. We're particularly pleased that you found our staff to be top-notch. Your kind words will definitely be passed on to our team, who will be delighted to hear your feedback.We hope that your travels bring you back to the Grand Joanne in the near future. Until then, take care and safe travels! Best wishes,Grand JoanneNorbert

10/10 Loistava

Joanne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is the most beautiful boutique hotel, every detail everywhere you look is so stylish. The bed was amazing, so many small touches in the room for comfort. The location was excellent, rooftop bar & gym were great. Staff were friendly and helpful.
Yöpyi 2 yötä huhtikuussa 2024
Grand Joanne vastasi 16.5.2024
Dear Joanne,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We are thrilled to hear that you found our hotel to be beautiful and stylish, and that you appreciated the small touches we added for your comfort.Your comments regarding the comfort of our beds, the excellent location of the hotel, and our well-equipped gym and rooftop bar are very encouraging. We are glad to know that these aspects contributed positively to your leisure trip.It's especially heartening to hear that our staff were friendly and helpful. They strive to provide the best service to our guests and your kind words will definitely be passed on to them.We appreciate your feedback as it helps us understand what we are doing right and what areas we can further improve upon. Your review is a testament to our team's dedication in providing a memorable stay for our guests.Thank you once again for choosing Grand Joanne for your family trip. We hope to welcome you back in the near future.Best Wishes, Grand JoanneNorbert

8/10 Hyvä

Julie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location and lovely staff.
Yöpyi 4 yötä huhtikuussa 2024
Norbert vastasi 16.5.2024
Dear Julie,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

8/10 Hyvä

Nicola

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very easy access from airport, close to public transportation and very close to city center. Beautiful hotel with cozy rooms. Really comfortable bed, appreciate possibility to connect to Netflix, no minibar inside room, maybe due to conscious choice. A bit complicated to deal with bathroom door.
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Fredrik

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect in every single way!
Yöpyi 2 yötä huhtikuussa 2024
Grand Joanne vastasi 16.5.2024
Dear Frederik,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! Your kind words about our tidy rooms and breakfast buffet truly warm our hearts. We always strive to provide a variety of delicious food and beverages to start our guests' day right, and we're glad to know we hit the mark for you.We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

10/10 Loistava

Jonathan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a wonderful stay at Grand Joanne! The hotel was modern, stylish, well-equipped, and comfy. The little touches in the room were brilliant, the staff were super friendly and helpful, and we wouldn’t hesitate to come back!
Yöpyi 3 yötä maaliskuussa 2024
Grand Joanne vastasi 16.5.2024
Dear Jonathan,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you enjoyed your stay with us! Your kind words about our tidy rooms and breakfast buffet truly warm our hearts. We always strive to provide a variety of delicious food and beverages to start our guests' day right, and we're glad to know we hit the mark for you.We appreciate your feedback about our hotel's proximity to great destinations. We do agree, the hotel is indeed close to many wonderful attractions, making it a convenient place for our guests to stay.Rest assured, your compliments will be shared with our dedicated staff. They will be delighted to hear that their hard work has been recognized and appreciated.Once again, thank you for your kind words and we look forward to welcoming you back in the near future. Have a wonderful day! Norbert

10/10 Loistava

Hannah

Yöpyi 2 yötä maaliskuussa 2024
GJ vastasi 21.4.2024
Dear Hannah,Thank you for choosing Grand Joanne for your leisure trip and for taking the time to share your experience. We're thrilled to know that you had a wonderful stay with us.We look forward to welcoming you back on your next leisure trip. Safe travels!Best regards,The Grand Joanne team

10/10 Loistava

Eleanor

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is really beautiful. The staff were so helpful, the room was clean and the bed was really comfortable too. Located right near the central station so easy to get around. I really really liked this hotel. Will definitely be coming back! Thank you :)
Yöpyi 1 yön maaliskuussa 2024
GJ vastasi 22.3.2024
Dear Eleanor,Thank you for taking the time to share your delightful experience at the Grand Joanne.We're thrilled to hear that you found our hotel beautiful and that our location near the central station was convenient for your leisure trip. It's fantastic to know that our staff was able to assist you effectively and contribute positively to your stay. We'll be sure to pass along your kind words to them.We're also glad to learn that you enjoyed the cleanliness of your room and found the bed comfortable. Your comfort is always our top priority, so it's great to hear that we were able to meet your expectations in this regard.Your feedback is truly appreciated, Eleanor, and we're overjoyed that you're considering coming back. We look forward to welcoming you again on your next visit.Best regards,The Grand Joanne team

10/10 Loistava

Santiago

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel, very cozy and comfortable room with nice amenities. I recommend staying here.
Yöpyi 4 yötä helmikuussa 2024
Grand Joanne vastasi 5.3.2024
Dear Santiago,Thank you for taking the time to share your wonderful experience at the Grand Joanne. We're thrilled to hear that you found the hotel to be very nice and cozy, and that you enjoyed the comfort of your room along with our amenities.Your recommendation means a lot to us and we're delighted that your leisure trip with your partner was a memorable one. It's fantastic to know that our staff also made a positive impression on you. Your kind words will definitely be passed on to them as it will serve as an encouragement to all of our staff.We hope that your next visit will be as pleasant as the previous one.Best regards,Grand Joanne

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Grand Joanne vastasi 4.3.2024
Dear Anonymous,Thank you for taking the time to share your experience at the Grand Joanne. I'm delighted to hear that you had a fantastic leisure trip and found our hotel to be comfortable and in excellent condition.Your feedback regarding the cleanliness is duly noted. While we strive to maintain the highest standards, it seems we fell short in this area during your stay. Rest assured, I will share your comments with our housekeeping team for their review and reflection.It's wonderful to know that our service met your expectations. Our team will be thrilled to hear that their efforts made a positive impact on your stay.We hope to have the pleasure of welcoming you back in the future. Safe travels!Best regards,Team Grand Joanne

8/10 Hyvä

Claudia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Grand Joanne vastasi 4.3.2024
Dear Claudia,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you enjoyed your leisure trip with us!It's great to know that you found the hotel's condition, comfort, and cleanliness to your liking. We strive to maintain a high standard in these areas, and your feedback affirms that we're on the right track.We also appreciate your comments on our service. Our team always aims to deliver a memorable experience for our guests, and we're glad to hear that you felt well-served during your stay. Rest assured, I will pass on your kind words to the entire staff.Thank you again for choosing the Grand Joanne for your leisure trip. We look forward to welcoming you back in the future.Best regards,Grand Joanne

10/10 Loistava

Joseph E

Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Steingrimur

Yöpyi 2 yötä tammikuussa 2024
Grand Joanne vastasi 4.3.2024
Dear Steingrimur,Thank you for taking the time to share your experience at Grand Joanne. It's wonderful to hear that you chose our hotel for your leisure trip.Your overall rating is greatly appreciated and we're glad to know that you had a good stay with us. We always strive to provide the best service to our guests and your feedback is crucial in this regard.We hope to welcome you back on your next leisure trip. Have a great day!Best Regards,Grand Joanne

10/10 Loistava

Henrik

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Grand Joanne vastasi 21.2.2024
Dear Henrik,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you had a successful business trip and that our hotel was able to meet your needs.It's wonderful to know that you found the hotel to be in excellent condition, comfortable, and clean. Your positive feedback about our service is also greatly appreciated, and we will certainly pass on your kind words to our staff. They will be delighted to hear that their efforts have been recognized.We hope that your business endeavors were as successful as your stay with us. If there's anything else you would like to share about your visit, we would love to hear it.Thank you once again for choosing the Grand Joanne for your business trip. We look forward to welcoming you back in the future. Have a great day!Best regards,Team Grand Joanne

10/10 Loistava

Phil

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A great hotel and the location near the train station was perfect. we were able to visit many sights around Copenhagen
Yöpyi 2 yötä helmikuussa 2024
Grand Joanne vastasi 19.2.2024
Dear Phil,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you enjoyed your leisure trip and found the location of the hotel near the train station perfect for your sightseeing around Copenhagen.Your high praise for our hotel's condition, comfort, cleanliness, and service is greatly appreciated. We strive to provide our guests with an exceptional experience, and it's heartening to know that we were able to meet your expectations.We will certainly share your positive feedback with our team. It's always encouraging for our staff to hear when guests appreciate their hard work and dedication.We hope your travels bring you back to Copenhagen soon, and we look forward to welcoming you back at the Grand Joanne.Best RegardsGrand Joanne

10/10 Loistava

Julie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Grand Joanne vastasi 19.2.2024
Dear Julie,Thank you for taking the time to share your experience at Grand Joanne. We're thrilled to hear that you enjoyed your trip with us!It's wonderful to know that you found the hotel to be in excellent condition, comfortable, and clean. We take pride in maintaining our facilities and ensuring our guests feel at home during their stay.Your kind words about our service are truly appreciated. Our staff works hard to provide a memorable experience for our guests, and it's always rewarding to hear when we've succeeded. I'll be sure to pass along your compliments to the team.We hope to welcome you back for another leisure trip in the future!Best regards,Grand Joanne

10/10 Loistava

PAUL

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Grand Joanne
Lovely hotel Friendly staff Very helpful Great location Thanks for a great stay
Yöpyi 4 yötä helmikuussa 2024

10/10 Loistava

Nina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Grand Joanne vastasi 16.2.2024
Dear Nina,Thank you for taking the time to share your experience at the Grand Joanne. I'm thrilled to hear that your leisure trip was a success!It's wonderful to know that you found the hotel to be in excellent condition, comfortable, and clean. Our team strives to maintain high standards in these areas, so your feedback is much appreciated.I'm also delighted to hear that our service met your expectations. Our staff will be pleased to hear that their efforts contributed to your positive experience. I will certainly pass on your kind words to them.We hope to have the pleasure of welcoming you back on your next trip.Best regards,Grand Joanne

10/10 Loistava

Steen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Kan varmt anbefales midt i KBH
Super hyggeligt hotel med lounge musik og god stemning. Personalet er meget venligt.
Yöpyi 1 yön helmikuussa 2024
Grand Joanne vastasi 11.2.2024
Kære Steen,Tusind tak for din positive anmeldelse af dit ophold på Grand Joanne. Vi er meget glade for at høre, at du nød dit ophold og vores beliggenhed midt i København.Det er dejligt at høre, at du fandt vores hotel hyggeligt med lounge musik og god stemning. Vi sætter stor pris på din feedback om vores personale, og jeg vil sørge for at videregive dine rosende ord til dem.Vi håber, at vi får fornøjelsen af at byde dig velkommen igen på Grand Joanne i fremtiden.Bedste hilsner,Grand Joanne

10/10 Loistava

YOON SUN

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent in every way...!!
Yöpyi 4 yötä tammikuussa 2024
Grand Joanne vastasi 11.2.2024
Dear Yoon Sun,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that your leisure trip was excellent in every way!It's fantastic to know that you found the condition and cleanliness of the hotel to be up to your standards. We take pride in maintaining our facilities and it's always rewarding to hear positive feedback.We're also delighted that our staff made a great impression on you. They strive to provide exceptional service to all our guests, and your comments will certainly be shared with them.Once again, thank you for choosing Grand Joanne for your stay. We hope to have the opportunity to welcome you back in the future.Best regards,Grand Joanne

10/10 Loistava

Juliana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tudo maravilhoso ! Café da manhã ótimo , funcionários ótimos e gentis . Localização ótima . Recomendo
Yöpyi 4 yötä joulukuussa 2023

10/10 Loistava

Anna

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Grand Joanne vastasi 9.2.2024
Dear Anna,Thank you for taking the time to share your wonderful experience at the Grand Joanne.It's fantastic to hear that you had a perfect stay with us during your business trip. We're thrilled that you found the hotel to be in excellent condition, comfortable, and clean. Our team strives to provide top-notch service, and your positive feedback is a testament to their hard work.May I ask if there was anything in particular that stood out during your stay? And, were there any staff members who made your stay extra special? We would love to pass on your compliments to them.Once again, thank you for your kind words, Anna. We look forward to welcoming you back on your next business trip or perhaps for a leisurely getaway.Kind regards,The Grand Joanne team

8/10 Hyvä

Torben

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Grand Joanne vastasi 6.2.2024
Dear Torben,Thank you for taking the time to share your experience at Grand Joanne. We're delighted to hear that your business trip was comfortable and that you found the hotel's condition, cleanliness, and service to be satisfactory.We always strive to provide our guests with a top-notch experience, so your feedback is very valuable to us. We're glad to know that we were able to meet your expectations in these areas.May we ask what aspects of your stay contributed to these scores? And is there anything specific you would like to highlight about our service? Your insights will be shared with our team to help us understand where we shine and where we might need a bit more polish.Thank you again for choosing Grand Joanne for your business trip. We hope to have the pleasure of welcoming you back soon.Kind regards,Front desk

10/10 Loistava

Linnea

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Grand Joanne vastasi 6.2.2024
Dear Linnea,Wow, we're over the moon to hear that you had such a fantastic experience at the Grand Joanne! We're thrilled to know that you found our hotel to be in top condition, comfortable, and impeccably clean.It's always a pleasure to hear when our guests enjoy their leisure trips with friends to the fullest. Your high praise for our service is particularly heartening. We strive to provide the best service possible, and it's wonderful to know that we hit the mark during your stay.I will be sure to pass on your kind words to our dedicated staff. They will be delighted to know their hard work is appreciated and recognized.We hope your next visit will be as enjoyable as the previous one. Until then, take care and keep smiling!Kind regards,Team Grand Joanne

10/10 Loistava

Euan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel
Brilliant hotel. The room was crammed but furnished to a high standard. The bathroom had a great shower. I would highly recommend this hotel. The bar area was nice to relax. The staff were friendly and kind. I did not like the duvets but I understand the style is common in Denmark. 10/10
Yöpyi 3 yötä tammikuussa 2024
Grand Joanne vastasi 2.2.2024
Dear Euan,Thank you for taking the time to share your experience at the Grand Joanne. We're delighted to hear that you had an excellent stay with us and that you appreciated our high standard furnishings and great shower facilities.It's wonderful to know that our friendly and kind staff made a positive impression on you. Your kind words will be passed on to them, as they always appreciate hearing from our guests.We understand your comment about the duvets. While it is indeed a common style in Denmark, we appreciate your feedback as it helps us understand our guests' preferences better.I'm also glad to hear that you enjoyed relaxing in our bar area. It's always a pleasure to provide a comfortable space where our guests can unwind.Thank you again for your recommendation, Euan. We hope to have the pleasure of welcoming you back for another leisure trip in the future.Kind regardsTeam Grand Joanne

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent boutique style accommodation with friendly and helpful staff
Yöpyi 5 yötä tammikuussa 2024
Grand Joanne vastasi 2.2.2024
Dear Karen,Thank you for taking the time to share your wonderful experience at Grand Joanne. We're thrilled to hear that you found our boutique-style accommodation excellent and our staff friendly and helpful.Your kind words about our staff are truly appreciated. We will certainly pass on your feedback to them as they will be delighted to hear that their hard work has been recognized.We hope that your leisure trip was filled with great memories and we look forward to welcoming you back at the hotel in the future.Kind regardsTeam Grand Joanne

10/10 Loistava

Gitte

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Skønt hotel og flotte værelser. Mangler dog lidt belysning på badeværelset.
Yöpyi 1 yön tammikuussa 2024
Grand Joanne vastasi 1.2.2024
Hej Gitte,Tak for din positive anmeldelse af Grand Joanne! Det glæder os at høre, at du nød dit ophold hos os, og at du satte pris på vores hotel og værelser.Jeg bemærker din kommentar om belysningen på badeværelset. Det er vigtigt for os at kende til vores gæsters oplevelser, så vi kan reflektere over dem og bruge dem til at forbedre vores service. Jeg vil sørge for at dele din feedback med vores team.Vi håber, at vi får fornøjelsen af at byde dig velkommen tilbage på Grand Joanne næste gang du er på forretningsrejse.Best regards,Grand Joanne

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastisk
Helt fantastisk hotel. Komfortabelt, rent, nyt og lækkert. Interiøret på værelserne, i lobbyen og restauranten er 10/10. Beliggenheden er også helt perfekt.
Yöpyi 1 yön tammikuussa 2024
Grand Joanne vastasi 30.1.2024
Hej,Tak for din fantastiske anmeldelse! Vi er glade for at høre, at du nød dit ophold på Grand Joanne og fandt vores hotel komfortabelt, rent og lækkert. Det er dejligt at høre, at du kunne lide interiøret på værelserne, i lobbyen og restauranten.Du nævnte også, at du synes beliggenheden af hotellet er perfekt. Det er altid rart at høre, når vores gæster sætter pris på vores placering.Din feedback er meget værdifuld for os, og vi vil sørge for at videregive dine rosende ord til vores personale. De vil helt sikkert blive glade for at høre om din positive oplevelse.Vi håber at se dig igen på Grand Joanne i fremtiden. Hav en fantastisk dag!Best regards,Grand Joanne

10/10 Loistava

Ann-Sofi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The air conditioner was noisy
Yöpyi 3 yötä tammikuussa 2024
Grand Joanne vastasi 30.1.2024
Dear Ann-Sofi,Thank you for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you had a wonderful leisure trip with us and appreciated our cleanliness and staff.It's great to know that our team's efforts to provide top-notch service were recognized by you. I will definitely pass your kind words to them, as it will certainly boost their spirits.However, I understand that the noise from the air conditioner was a concern during your stay. We appreciate you bringing this to our attention. We're always looking for ways to improve the guest experience, and your feedback is invaluable in this regard.May I ask if you reported this issue during your stay? And if so, how did our team respond? Your additional insights would be beneficial in helping us understand how we can better handle such situations in the future.Once again, thank you for choosing the Grand Joanne for your leisure trip. We hope to have the pleasure of welcoming you back in the future.Best regards,Front DeskNorbert

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Kristina Hoai Linh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Grand Joanne vastasi 30.1.2024
Dear Kristina Hoai Linh,Thank you so much for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you had a wonderful leisure trip with us!It's heartwarming to know that you found the hotel's condition, comfort, and cleanliness up to your standards. Our team takes great pride in maintaining our facilities and ensuring that our guests feel at home during their stay.We're also delighted that you found our service excellent. We always strive to provide top-notch service to all our guests, and your feedback is a testament to our efforts. I will be sure to pass on your kind words to our staff. They will be thrilled to hear about your positive experience!Once again, thank you for choosing the Grand Joanne for your leisure trip. We hope to have the pleasure of welcoming you back in the future.Best wishes,Front DeskNorbert

10/10 Loistava

Emma

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Trevligt hotell med bra läge.
Mycket trevligt hotell, uppmärksam personal och en fin lagom stor frukost. Väl genomtänkta detaljer (steamer på rummet, bra hårfön mm) som förhöjde upplevelsen. Enda minuset var kranen i badrummet vars design gjorde värmen omöjlig att reglera.
Yöpyi 2 yötä tammikuussa 2024
Grand Joanne vastasi 30.1.2024
Hi Emma,Thank you for taking the time to share your experience at Grand Joanne. We are pleased to hear that you appreciated the hotel's location and our attentive staff.We are especially glad that you liked our thoughtful details such as the steamer and hair dryer in the room. We always strive to make our guests' stay as comfortable and pleasant as possible.Your feedback regarding the faucet in the bathroom is very valuable to us. We understand that the design may have made it difficult to regulate the heat. We will definitely bring this up to our maintenance team for further consideration.Again, thanks for your feedback, Emma. We hope to welcome you back to the hotel in the future.Have a lovely day! Front DeskGrand Joanne

6/10 OK

Mariam

Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

Tony

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Location
Perfect location, right next to the central station, you can go anywhere in minutes.
Yöpyi 2 yötä tammikuussa 2024
Grand Joanne vastasi 25.1.2024
Dear Tony,Thank you so much for taking the time to share your experience at the Grand Joanne. We are thrilled to hear that you found the hotel's location perfect for your business trip and that it provided you with easy access to your destinations.Your feedback on the condition and service of the hotel is highly appreciated. We continuously strive to provide our guests with a comfortable and clean environment, and it's great to know we were able to meet your expectations in these areas.We will certainly pass on your comments to our team. They will be pleased to hear that their efforts contributed to your positive experience.Once again, thank you for choosing Grand Joanne for your stay. We hope to have the pleasure of welcoming you back in the future.Kind regardsGrand Joanne team

10/10 Loistava

Hanna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay right by the central station
Clean, quiet and cozy room. Nice hotel bar. No complaints!
Yöpyi 1 yön tammikuussa 2024
Grand Joanne vastasi 25.1.2024
Dear Hanna,Thank you for taking the time to share your fantastic review of your leisure trip at the Grand Joanne. We're thrilled to hear that you had a great stay and found our location right by the central station convenient.Your kind words about our clean, quiet, and cozy room are much appreciated. We're also delighted that you enjoyed our nice hotel bar. It's always wonderful to know when our guests have a comfortable and enjoyable stay with us.Your feedback regarding our service is particularly rewarding. Our team strives to provide top-notch service to our guests and it's heartening to know we hit the mark with you. I'll be sure to pass along your compliments to our staff.Once again, thank you for your positive feedback. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day, Hanna!Kind regardsGrand Joanne team