Dear Jari,Thank you for your positive feedback and rating of 5 out of 5! We're glad you enjoyed your stay. If you have any further comments or if there's anything specific you appreciated, please let us know.We look forward to hosting you again.Best regards,FrederikWakeup Copenhagen Borgergade Reception Team

Arvoisa Jari-Heikki,Kiitos palautteestanne koskien äsköistä vierailuanne hotellissamme. Olemme iloisia kuullessamme, että asiakaspalvelumme oli mukavaa ja että kaikki sujui vaivattomasti ilman takuumaksuja.Olemme sitoutuneet tarjoamaan vieraillemme vaivatonta ja miellyttävää kokemusta, ja on hienoa kuulla, että onnistuimme tässä tavoitteessa vierailunne aikana.Ystävällisin terveisin,AlexanderWAKEUP HOTEL BORGERGADE

Dear Santeri,Thank you for taking the time to rate our hotel. We appreciate your positive feedback and the 8/10 rating you gave us. We are glad to hear that you had a satisfactory experience during your stay.Your feedback is valuable to us, as it helps us understand what we are doing well and where we can further improve. We strive to provide excellent service and a comfortable stay for all our guests.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for another enjoyable stay.Best regards,The WakeUp Team/ Alexander

Dear Petteri,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your comments and would like to address the points you raised.We are pleased to hear that you found our hotel to be in a good location, offering a clean and quiet environment. We take great pride in maintaining a pleasant atmosphere for our guests, and we're glad to know that we succeeded in providing you with a peaceful stay.We understand that our hotel may not offer the extensive amenities or high-end features that some other establishments in the region provide. As a budget-friendly option, we strive to keep our prices competitive while still maintaining a comfortable experience for our guests. We apologize if this led to any inconveniences during your stay.Regarding the self-service mentality you mentioned, we would like to clarify that we do have staff available to assist our guests. However, we do adopt a more hands-off approach, allowing guests to have more independence during their stay. We appreciate your feedback and will take it into consideration as we continuously work to improve our services.Once again, we appreciate your review and your decision to stay with us. If you have any further concerns or suggestions, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future.Warm regards,Team WakeUp

Dear Niklas, Thank you very much for taking the time to rate our establishment - it truly is of great value to us. We hope that you enjoyed your stay in Copenhagen, and we hope that we will have the opportunity to welcome you again at Wakeup Borgergade. Yours sincerely, Team WakeUp

Rakas SiljaEnsinnäkin, pahoittelut huonosta suomen kielestäni, käytän Google Kääntäjää :)Paljon kiitoksia, että käytit aikaa lähettääksesi meille arvostelusi – tämä on meille todella suuri arvo.Olemme erittäin tyytyväisiä, että täytimme kaiken kaikkiaan odotuksesi.Pahoittelemme kuitenkin kokemuksiasi huoneesi siisteydestä, tämä on huomioitu ja luovutamme tiedot siivoushenkilöstöllemme. Mitä tulee sängyn takana olevaan sisustukseen, tarkistamme tietysti, onko se todella vaurioitunut.Kaikesta huolimatta toivomme, että meillä on ilo toivottaa sinut lähitulevaisuudessa takaisin Wakeup Copenhageniin, Borgergadeen.Vilpittömästi sinunJudith / Receptionen BorgergadeTeam Wakeup Copenhagen

Thank you for your feedback, we are very happy for it as it helps to improve our service. We hope you enjoyed your stay in Copenhagen and we hope to welcome you again another time.

Dear Guest Thank you very much for taking the time to write us a review - it truly is of great value to us. We are very pleased that we have lived up to your expectations in terms of checking in and out and our rooms. However, we are sorry to hear that we have not lived up to your expectations in relation to our customer service. Ofcourse we will follow up on your feedback so we can improve our facilities and services in the future. We hope that we will have the opportunity to welcome you again at Wakeup Borgergade. Yours sincerely Team Wakeup Anne

Dear LynThank you so much for your kind words and for taking the time to write us a rewiew. We are really pleased and thrilled to hear that you enjoyed your time with us at Wakeup Copenhagen Borgergade. We appreciate your feedback in regards to our layout, cleanliness and safety and we are happy to hear that our central location was useful to you during your visit to Copenhagen. We look forward to seeing you again and wish you a pleasant day! Best regards, Laura, Reception, Wakeup Copenhagen Borgergade.

Dear Richard,Thank you for the review and for choosing Wakeup Borgergade as your home during your visit to Copenhagen. It is of great value to us to receive feedback from you and we are pleased that we have lived up to your expectations, especially in terms of the location and our staff.We hope that we will have the opportunity to welcome you again at Wakeup Borgergade.We wish you a pleasant day!

Dear Niv,Thank you for taking the time to write us a review. We are sorry to hear that we did not meet your expectations during your stay.We appreciate your feedback regarding the additional charges for amenities, including tea and coffee, and the need to specifically request room cleaning. Your comments are valuable to us as they help us improve our services and facilities.We hope you enjoyed your time in Copenhagen and that we may have the pleasure of welcoming you back in the future.Wishing you a pleasant day!