Owner who seemed interested and involved prior to arrival, disappeared. 4 messages left within 24 hours, another message within 48 hours with what could have been minor issues but became magnified problems with unresponsiveness. Received terse, non-specific response 1 and 1/2 weeks after trip ended.
Local agent tried to assist, provided light bulbs, but no promises kept.
Honestly, would not have even considered renting this property during football season knowing TV only accessible with Roku and streaming service subscriptions. No cable or Netflix, as mentioned in rental agreement.
First beach vacation I had to buy ice since camping with my family at the beach as a teenager many years ago. Ice never reimbursed, as promised by agent. No credit offered for disappointment. Biggest disappointment was wasting time on vacation trying to solve problems that should have never existed.
Surprised to find 3 cigarette butts on deck of non-smoking house. Glass and plastic trash in yard less of a problem as not used.
Polling my guests, the overall impression was "shabby." Excellent location. House seemed solid. Elevator worked well for entire stay.
WARNING- front stairs dangerous if departing in the dark to "beat the rush." Motion activated driveway light does not activate until you fall down the stairs! Major injuries.
Being patient with owner responding is NOT a good idea. After trip, discovered VRBO can help with issues, but ONLY if reported within 12 hours of arrival.