Perhehotellit - Council Bluffs, Iowa

”Had a fantastic weekend visit. Home is very cute and cozy. Great lake view from couch and back deck. ”

”The property is close to all sorts of stores and restaurants. The propery itself was clean, modern and nicely decorated. The bed and pillows were great, very comfortable. The exterior is well lit and there's lots of parking. Eric made us feel welcome and the communication could not have been better. We really enjoyed our stay.”

”Front desk lady was awesome. Wished we could have used hot tub longer”

”“Breakfast” was basically non-existent. Not much to offer but a bowl of cold cereal. Top door hinge on our room was not mortised into the door and the top of door hit into the door jam. Had to slam the door to get it to close, and pull hard to open it. Surface of tub was peeling off (about 1/2 of the surface in to floor of the tub was impacted), tub faucet dripped constantly, curtains were missing hooks on the curtain rod and hung all crooked. Mattresses were too firm.”

”The staff is friendly and it's a good location off I-80 and near restuarants. Breakfast is okay but other hotels have been better. It's overly dog friendly (do-do on the floor). TV didn't work so staff moved us to another room.”

”The photos do not match the status of the room. When we walked in, the room had mold on the ceiling in different areas, our bathroom or bedroom door would not close and we tried to throw our body into it to get it to shut, the walls and doors were banged in We were there less than 5 minutes & decided to check out & leave because we did not feel safe and the conditions were not good. The hotel staff is refusing to communicate with Expedia about the refund process”

”The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed.”