Cross Keys Hotellit

”A quick drive to the St. Louis zoo”

”The hotel is currently being renovated so there is dust everywhere and some of the amenities were not accessible, e.g., business center, ice machine. We were in one of the renovated rooms and the bedside lights did not work. I'm guessing the experience would have been nicer had the renovations had already been completed.”

”Parking was safe and easy! Extremely accommodating to infants and toddlers. Offered 2 pack and plays! Great view! Front desk was very polite and welcoming”

”Have to leave early”

”Drury is always our first choice, largely because of the evening food and amazing breakfast buffet. This time, because I had suffered a bad injury, I’m using a rolling walker to walk because I’m not released to fully bear weight. We were shocked and disappointed to find there was no ramp to the dining room - only steps. Also the bathroom door in our ADA room swung outwards but would close on its own as you enter the bathroom. This also was quite surprising and disappointing with...

”Ok breakfast. Helpful staff. Walking trail was a real find ”

”Room was clean and breakfast was great.”

”Everything was wonderful. Room was beyond exceptional. ”

”It was our 4th or 5th time staying at this property. We always come back because it is clean, good staff, and breakfast. If it had a hot-tub it would be perfect.”

”There was a loud a banging noise every few minutes throughout the night. Breakfast was good.”

”Great staff and great coffee.”

”Good Breakfast choices, clean rooms”

”I am rather unhappy with the hotel as well as my room. The floor that I have been assigned a room has a horrible chemical small which I'm sure is unhealthy.( newly painted walls.. floor molding not yet replaces. Looks shabby… .. my room is at the end of the hall so I had to breathe the fumes all the way. Bathroom slider door does not open all the way and when it was open it blocked access to the room door safety lock. No real closet > only a curtain in front of the back wall with a bit of room...

”Old, dirty”

”Room was very disappointing, photos didn’t look anything like what it showed, the carpets were stained, the towels were smelly. Toilet clogged, was still Clogged when I left. No trash in restroom, no bags in trash bins. Very limited items to purchase especially being in a more remote area of restaurants and stores ”

”The handicap bathroom was hard to use and slick.”

”Microwave was extremely dirty everything in the room had dust shower curtain was dirty fridge had tape holding the shelves up in it toilet took forever to flush bathroom amenities where used and some didn't have lids on them like the shower soap but the dust was the main thing it looked like the room had been vacant for months unfortunately I couldn't get my refund back or I would have left in a heartbeat”

”Front desk staff was very helpful. Breakfast was great. Lots to choose from”

”Room was clean breakfast was wonderful. ”