Perhehotellit - Crystal Harbour, West Bay

”Wonderful place to enjoy good food, views and lived the pier ”

”Property was very clean and service was friendly.”

”I stayed two nights here, my first room didn't have hot water for showers and the second room's thermostat battery was low and the air conditioning wasn't working properly as a result. Plus check out is super early at 10 am for some reason, and their policy is to charge you $25 to extend it to 11am. It would be much more convenient for customers if the check out were at 11am or 12pm. On the plus side, the hotel had a lot of amenities and was very clean and the staff were very nice and...

”Broken toilet half way through our stay. One outside staff member was very slow on taking orders and was rather unresponsive to trying and getting our order placed. Eventually we got our waters and Nacho's but the tortillas were all very soggy and said it was probably because the staff that delivers the orders took it to the wrong location. We did notify the senior hotel staff members but in the end, it didn't appear things changed with the waitress. She made excuses that it was due to the...

”The friendliest staff I’ve ever encountered and they were excellent with children! Beach seating was our only issue. Food was decent but not great. ”

”I was only staying one night and there was no dining room available but the staff were very helpful directing me to a sister hotel which was a very good standard. My room was extremely clean and very comfortable, would definitely recommend. ”