Aula

Arvostelut: DoubleTree by Hilton Dallas - Richardson

4 out of 5
DoubleTree by Hilton Dallas - Richardson
1981 N Central Expy, Richardson, TX

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 499 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 210 kautta 1001 arvostelua" "
Arvosana 6 - OK. 112 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 93 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 87 kautta 1001 arvostelua" "

8,4/10

Siisteys

8,2/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Nnamdi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Professional and courteous staff. Gave cookies to my baby boy and were pleasant. Great facility
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Ezana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

ALI, Derby

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Water was leaking from ceiling. After complain it was fixed but AC vent was loud and couldn’t sleep
Yöpyi 2 yötä toukokuussa 2024
Val vastasi 28.5.2024
We are so sorry to hear you had these issues during your last stay! We will be sure to let the proper management know of these issues and be sure to resolve these problems in the room. Thanks for your feedback!

10/10 Loistava

Joseph

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Good 👍
Yöpyi 1 yön toukokuussa 2024
Val vastasi 28.5.2024
We are so glad you enjoyed your last stay with us. We hope to see you again in the near future! Thanks for your feedback!

10/10 Loistava

Cailin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön toukokuussa 2024
Val vastasi 28.5.2024
We love to hear you enjoyed your last stay with us! Thanks so much for your feedback!

10/10 Loistava

Kayo

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I’ll be back every time just need to keep lobby cleaner good hotel.
Yöpyi 3 yötä toukokuussa 2024
ss vastasi 24.5.2024
Thank you for taking the time to leave us a review. We care deeply about our guests and want to provide the most comfortable experience possible. Wehope you give us another chance soon, so we can share a more positive experience.

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very very good
Yöpyi 1 yön toukokuussa 2024
- Say vastasi 22.5.2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Loistava

Chez

Yöpyi 1 yön toukokuussa 2024
- Say vastasi 22.5.2024
Thank you for taking the time to rate our hotel with 5 stars! We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Hyvä

jeremiah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Definitely a great location, right off the freeway and easy to find and park.
Yöpyi 3 yötä toukokuussa 2024
ss vastasi 20.5.2024
Thank you so much for taking the time to post a review, Jeremiah. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights

8/10 Hyvä

Rebecca

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
- Say vastasi 22.5.2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 Hyvä

Natasha, Aiea

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel for a quick stay. Would not recommend for stays longer than 1-2 days.
Yöpyi 1 yön toukokuussa 2024
ss vastasi 20.5.2024
Thank you so much for taking the time to post a review, Natasha. We are so happy to hear that you enjoyed your stay with us and that our comfy beds and friendly staff were particular highlights

8/10 Hyvä

George

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Clean and very beautiful property, service was also great from the entire staff.
Yöpyi 1 yön toukokuussa 2024
ss vastasi 17.5.2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Loistava

Lily

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the fresh cookies! Clean and very kind front desk staff! No dislikes.
Yöpyi 1 yön toukokuussa 2024
ss vastasi 17.5.2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 Loistava

Tykya

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My phone and remote didn’t work but they did replace the remove .. I love the cookie that is giving during check in
Yöpyi 1 yön toukokuussa 2024
ss vastasi 14.5.2024
We are so happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding. We'd love to welcome you back soon.

8/10 Hyvä

Stephanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
N/A
Yöpyi 4 yötä toukokuussa 2024
ss vastasi 14.5.2024
We are so happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding. We'd love to welcome you back soon.

6/10 OK

jeronimo lopez

Matkusti perheen kanssa
El hotel está descuidado en varios aspectos , el servicio es regular
Yöpyi 5 yötä toukokuussa 2024
ss vastasi 14.5.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Loistava

Laramie

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024
ss vastasi 14.5.2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

10/10 Loistava

Lily

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean. Love the cookies! Friendly staff!
Yöpyi 1 yön toukokuussa 2024
ss vastasi 13.5.2024
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 Hyvä

Tim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
ss vastasi 13.5.2024
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

10/10 Loistava

Marvin

Yöpyi 1 yön toukokuussa 2024
SS vastasi 24.5.2024
Thank you for taking a moment to share your experience. We are so pleased to hear you found to your liking. We look forward to welcoming you back again soon.

10/10 Loistava

Koforola

Yöpyi 2 yötä huhtikuussa 2024
- Say vastasi 22.5.2024
Thanks so much for taking the time to leave us a 5 star rating- it's much appreciated.

10/10 Loistava

Odalis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bueno
Yöpyi 1 yön huhtikuussa 2024
Front Desk Staff vastasi 6.5.2024
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again

10/10 Loistava

Odalis

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelente
Yöpyi 1 yön huhtikuussa 2024
Val vastasi 30.4.2024
We are so glad you enjoyed your stay! We hope to see you again soon. Thanks for your feedback!

10/10 Loistava

Joshua

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An amazing stay.
Yöpyi 2 yötä huhtikuussa 2024
ss vastasi 29.4.2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 Loistava

Yonathan

Yöpyi 1 yön huhtikuussa 2024
ss vastasi 29.4.2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 Loistava

Clarisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They welcome you with a warm cookie
Yöpyi 1 yön huhtikuussa 2024
Val vastasi 27.4.2024
We are so glad to hear you enjoyed your stay with us! We hope to see you again soon!

4/10 Huono

Hiba

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was t the best experience, not as clean
Yöpyi 1 yön huhtikuussa 2024
ss vastasi 24.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Loistava

Cynthia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice upscale property for a moderate price.
Yöpyi 1 yön maaliskuussa 2024
ss vastasi 21.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

6/10 OK

shauncey d, Maumelle

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Quiet, Bar staff & laundry facility! Do not speak to graveyard staff! She is extremely disrespectful, belittling to anyone of color! Not informative ofanything dealing with hotel
Yöpyi 2 yötä huhtikuussa 2024
FD vastasi 20.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Hirveä

Lance

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
ss vastasi 21.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 OK

Andrew

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Clean . But my room chair and the coffee maker were both broken. Sucks
Yöpyi 1 yön huhtikuussa 2024
ss vastasi 21.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 OK

Sanif

Yöpyi 1 yön maaliskuussa 2024
FD vastasi 20.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Loistava

Glenda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very accommodating. The rooms were clean and well done. Breakfast foods were abundant and varied. The lobby was comfortable and lovely. Comfortable beds. I was at a party in the large room in the lobby area. All of that was great! Only recommendation: The people cleaning the rooms during the day were yelling to each other. They need to know that there may be patrons who are resting or napping even during the day! Other than that I was pleasantly surprised by the hotel.
Yöpyi 2 yötä huhtikuussa 2024
sa vastasi 15.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 Hyvä

NATALIA

Yöpyi 2 yötä huhtikuussa 2024
Front Desk Staff vastasi 6.5.2024
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again.

10/10 Loistava

Rekha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good
Yöpyi 2 yötä huhtikuussa 2024
sa vastasi 15.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

2/10 Hirveä

king

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was able to pay for the room but since I'm under age I wasn't able to get in the room why was I able to buy the room then in the first place?
Yöpyi 1 yön huhtikuussa 2024
Val vastasi 13.4.2024
Unfortunately, booking through 3rd parties are not very transparent on regulations and information for the hotel. In future make sure to call property or at very least check the properties website for important information such as that.

10/10 Loistava

June

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceptional service. Double Tree is always a favorite hotel to stay af
Yöpyi 2 yötä huhtikuussa 2024
Val vastasi 13.4.2024
We are thrilled you hear you enjoyed your recent stay with us. We hope to see you again soon!

10/10 Loistava

Raphael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice people. Clean rooms.
Yöpyi 1 yön helmikuussa 2024
Val vastasi 13.4.2024
We are so happy to hear you enjoyed your last stay with us! We strive to give our guests the best experience possible. We hope to see you again!

10/10 Loistava

ionel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
sa vastasi 15.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

10/10 Loistava

Susan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For the area, this is the nicest hotel in the price range compared to other hotels nearby. I travel 4 days a month for work and have stayed at several properties in the area. Definitely would recommend it for the weekday warriors out there.
Yöpyi 1 yön huhtikuussa 2024
sa vastasi 15.4.2024
Hello susan,We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 Hyvä

Orhue

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staffs
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 11.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded

10/10 Loistava

Stan

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the property was nice, well kept & the rooms were very clean. For the price it's the best room in town, plus they didn't try & gouge you on the price for the Eclipse!!
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 8.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

10/10 Loistava

Martin Sungki, Oakland Gardens

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything perfect. Bed comfort can be better if any other improvement.
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 8.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 Hyvä

Ben

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ignore all the scammers with their reviews that don't make sense. Talking about rude staff. From the moment we walked in we were impressed. This is a top notch hilton with an affordable price. They just do everything better. Even the ice machine was wotking on the 9th floor! Which is a perk when other hotels dont even have one working ice machine.. Booked through expedia who are scammers thats why not 5 stars. But viva la double tree was excelente!
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 8.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 Hyvä

Kay

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was ok. Sorry
Yöpyi 3 yötä maaliskuussa 2024
FD vastasi 7.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Huono

Erick

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
A/C barely worked, as stated in a lot of other reviews if you take the time to check a few out. The room itself was nice, however running the A/C set to 60 for 12 straight hours and it feeling 72-73 is not great. Couldn’t sleep with covers and I can’t imagine what it would be like in the summer. The filter obviously hadn’t been changed in months, with nearly 1/2” thick dust caked to it. Facility seemed nice from what I could tell (I was there for work therefore didn’t spend a lot of time to check everything out) and staff were polite what little I talked to them.
Yöpyi 2 yötä huhtikuussa 2024
FD vastasi 7.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Huono

Kendy

The place looks very old and outdated. The shower did not have any soap or shampoo. I will say the properties location is convenient and close to highways and restaurants.
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 7.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 OK

Kelly

Matkusti kumppanin kanssa
Hyvää: Siisteys
The property is older but seems pretty clean. The room we were given was on the third floor on the even number side of the hall. Apparently, all of these rooms on the lower floors have windows that overlook the large, dark lobby. These are the only windows in the room. So if you don't want a cave-like experience then be sure you get a room on the other side of the hall or on a much higher floor. We were only staying overnight and leaving early in the AM so I didnt bother to request a change but that would have been a deal breaker had we been staying longer.
Yöpyi 1 yön maaliskuussa 2024
FD vastasi 4.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Hirveä

danny

Yöpyi 1 yön maaliskuussa 2024
sa vastasi 15.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Hirveä

Brittany

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
FD vastasi 27.3.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.