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Arvostelut: DoubleTree by Hilton Dallas - Richardson

4 out of 5
DoubleTree by Hilton Dallas - Richardson
1981 N Central Expy, Richardson, TX

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 500 kautta 1009 arvostelua" "
Arvosana 8 - Hyvä. 211 kautta 1009 arvostelua" "
Arvosana 6 - OK. 115 kautta 1009 arvostelua" "
Arvosana 4 - Huono. 94 kautta 1009 arvostelua" "
Arvosana 2 - Hirveä. 89 kautta 1009 arvostelua" "

8,4/10

Siisteys

8,2/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tykya

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My phone and remote didn’t work but they did replace the remove .. I love the cookie that is giving during check in
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Stephanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
N/A
Yöpyi 4 yötä toukokuussa 2024

6/10 OK

jeronimo lopez

Matkusti perheen kanssa
El hotel está descuidado en varios aspectos , el servicio es regular
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Laramie

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Lily

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean. Love the cookies! Friendly staff!
Yöpyi 1 yön toukokuussa 2024
ss vastasi 13.5.2024
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 Hyvä

Tim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
ss vastasi 13.5.2024
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

10/10 Loistava

Odalis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Bueno
Yöpyi 1 yön huhtikuussa 2024
Front Desk Staff vastasi 6.5.2024
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again

10/10 Loistava

Odalis

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelente
Yöpyi 1 yön huhtikuussa 2024
Val vastasi 30.4.2024
We are so glad you enjoyed your stay! We hope to see you again soon. Thanks for your feedback!

10/10 Loistava

Joshua

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An amazing stay.
Yöpyi 2 yötä huhtikuussa 2024
ss vastasi 29.4.2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 Loistava

Yonathan

Yöpyi 1 yön huhtikuussa 2024
ss vastasi 29.4.2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 Loistava

Clarisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They welcome you with a warm cookie
Yöpyi 1 yön huhtikuussa 2024
Val vastasi 27.4.2024
We are so glad to hear you enjoyed your stay with us! We hope to see you again soon!

4/10 Huono

Hiba

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was t the best experience, not as clean
Yöpyi 1 yön huhtikuussa 2024
ss vastasi 24.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Loistava

Cynthia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice upscale property for a moderate price.
Yöpyi 1 yön maaliskuussa 2024
ss vastasi 21.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

6/10 OK

shauncey d, Maumelle

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Quiet, Bar staff & laundry facility! Do not speak to graveyard staff! She is extremely disrespectful, belittling to anyone of color! Not informative ofanything dealing with hotel
Yöpyi 2 yötä huhtikuussa 2024
FD vastasi 20.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Hirveä

Lance

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
ss vastasi 21.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 OK

Andrew

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
Clean . But my room chair and the coffee maker were both broken. Sucks
Yöpyi 1 yön huhtikuussa 2024
ss vastasi 21.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 OK

Sanif

Yöpyi 1 yön maaliskuussa 2024
FD vastasi 20.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Loistava

Glenda

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very accommodating. The rooms were clean and well done. Breakfast foods were abundant and varied. The lobby was comfortable and lovely. Comfortable beds. I was at a party in the large room in the lobby area. All of that was great! Only recommendation: The people cleaning the rooms during the day were yelling to each other. They need to know that there may be patrons who are resting or napping even during the day! Other than that I was pleasantly surprised by the hotel.
Yöpyi 2 yötä huhtikuussa 2024
sa vastasi 15.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 Hyvä

NATALIA

Yöpyi 2 yötä huhtikuussa 2024
Front Desk Staff vastasi 6.5.2024
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again.

10/10 Loistava

Rekha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good
Yöpyi 2 yötä huhtikuussa 2024
sa vastasi 15.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

2/10 Hirveä

king

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was able to pay for the room but since I'm under age I wasn't able to get in the room why was I able to buy the room then in the first place?
Yöpyi 1 yön huhtikuussa 2024
Val vastasi 13.4.2024
Unfortunately, booking through 3rd parties are not very transparent on regulations and information for the hotel. In future make sure to call property or at very least check the properties website for important information such as that.

10/10 Loistava

June

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceptional service. Double Tree is always a favorite hotel to stay af
Yöpyi 2 yötä huhtikuussa 2024
Val vastasi 13.4.2024
We are thrilled you hear you enjoyed your recent stay with us. We hope to see you again soon!

10/10 Loistava

Raphael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice people. Clean rooms.
Yöpyi 1 yön helmikuussa 2024
Val vastasi 13.4.2024
We are so happy to hear you enjoyed your last stay with us! We strive to give our guests the best experience possible. We hope to see you again!

10/10 Loistava

ionel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
sa vastasi 15.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

10/10 Loistava

Susan

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For the area, this is the nicest hotel in the price range compared to other hotels nearby. I travel 4 days a month for work and have stayed at several properties in the area. Definitely would recommend it for the weekday warriors out there.
Yöpyi 1 yön huhtikuussa 2024
sa vastasi 15.4.2024
Hello susan,We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 Hyvä

Orhue

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staffs
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 11.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded

10/10 Loistava

Stan

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the property was nice, well kept & the rooms were very clean. For the price it's the best room in town, plus they didn't try & gouge you on the price for the Eclipse!!
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 8.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

10/10 Loistava

Martin Sungki, Oakland Gardens

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything perfect. Bed comfort can be better if any other improvement.
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 8.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 Hyvä

Ben

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ignore all the scammers with their reviews that don't make sense. Talking about rude staff. From the moment we walked in we were impressed. This is a top notch hilton with an affordable price. They just do everything better. Even the ice machine was wotking on the 9th floor! Which is a perk when other hotels dont even have one working ice machine.. Booked through expedia who are scammers thats why not 5 stars. But viva la double tree was excelente!
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 8.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 Hyvä

Kay

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was ok. Sorry
Yöpyi 3 yötä maaliskuussa 2024
FD vastasi 7.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Huono

Erick

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
A/C barely worked, as stated in a lot of other reviews if you take the time to check a few out. The room itself was nice, however running the A/C set to 60 for 12 straight hours and it feeling 72-73 is not great. Couldn’t sleep with covers and I can’t imagine what it would be like in the summer. The filter obviously hadn’t been changed in months, with nearly 1/2” thick dust caked to it. Facility seemed nice from what I could tell (I was there for work therefore didn’t spend a lot of time to check everything out) and staff were polite what little I talked to them.
Yöpyi 2 yötä huhtikuussa 2024
FD vastasi 7.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 Huono

Kendy

The place looks very old and outdated. The shower did not have any soap or shampoo. I will say the properties location is convenient and close to highways and restaurants.
Yöpyi 1 yön huhtikuussa 2024
FD vastasi 7.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 OK

Kelly

Matkusti kumppanin kanssa
Hyvää: Siisteys
The property is older but seems pretty clean. The room we were given was on the third floor on the even number side of the hall. Apparently, all of these rooms on the lower floors have windows that overlook the large, dark lobby. These are the only windows in the room. So if you don't want a cave-like experience then be sure you get a room on the other side of the hall or on a much higher floor. We were only staying overnight and leaving early in the AM so I didnt bother to request a change but that would have been a deal breaker had we been staying longer.
Yöpyi 1 yön maaliskuussa 2024
FD vastasi 4.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Hirveä

danny

Yöpyi 1 yön maaliskuussa 2024
sa vastasi 15.4.2024
We are very sorry to hear that you didn't have a great experience in our hotel Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 Hirveä

Brittany

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
FD vastasi 27.3.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Loistava

Julio, Tarpon Springs

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Good property some rooms with the window to interior are like bunkers
Yöpyi 1 yön maaliskuussa 2024
sa vastasi 12.4.2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 Hyvä

Omar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quick check in and amazing rooms. Just what we needed
Yöpyi 3 yötä maaliskuussa 2024
FD vastasi 27.3.2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 Hyvä

Virgilio

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a ok hotel
Yöpyi 1 yön maaliskuussa 2024
FD vastasi 18.3.2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

6/10 OK

Brian

Hyvää: Siisteys
Yöpyi 2 yötä helmikuussa 2024
FD vastasi 18.3.2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

10/10 Loistava

Leah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
FD vastasi 18.3.2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

10/10 Loistava

Robert

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good price and good staff that helped me fix a snafu on the reservation. Sad that the pool was not open, but everything else was top-notch.
Yöpyi 2 yötä maaliskuussa 2024
FD vastasi 18.3.2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

2/10 Hirveä

Ragad

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a failure the housekeeping They have no respect. They enter the room without permission The cleaning service was bad. They used the bathroom toilet and it was dirty I don't recommend it
Yöpyi 4 yötä maaliskuussa 2024
FD vastasi 12.3.2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

10/10 Loistava

gabriel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
very clean
Yöpyi 1 yön maaliskuussa 2024
FD vastasi 12.3.2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible.

2/10 Hirveä

SANTANNA

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bedding on both beds were nasty. Hotel offered new bedding and new room but no guarantee that it would be clean. Towels were dirty. Walls were dirty. Chairs stained. Bathroom had hair every where. Staff was not nice or very accommodating
Yöpyi 2 yötä maaliskuussa 2024
FD vastasi 12.3.2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

8/10 Hyvä

Mark

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
We reserved 2 rooms, both were clean, one room the A-C worked well, the other not as well, but was still acceptable. This hotel, while not really walkable except to Potbelly's (which is really good), is a great location for driving to various restaurants, attractions, etc. Lots of restaurants across the street (jump in your car and hop over; traffic is pretty busy, so if you're not a runner or sprinter, you might feel like a game of Frogger if you choose to walk!); breakfast is available in the hotel, although we didn't eat there. There's lots of seating to sit around downstairs, a little convenience snacks stop, and a bar in the middle of it all. Final thoughts: property is a solid kind-of no-frills 3 star (you do get a cookie when you check in), quiet on higher floors, convenient, and an acceptable sleep.
Yöpyi 4 yötä helmikuussa 2024
FD vastasi 12.3.2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger

4/10 Huono

Cassandra

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Yöpyi 3 yötä helmikuussa 2024
FD vastasi 12.3.2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

6/10 OK

Martha

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Front desk employees were very rude and unprofessional, shower drain in our room was clogged and dirty.
Yöpyi 1 yön maaliskuussa 2024
FD vastasi 12.3.2024
We're sorry to hear that you had a negative experience at our hotel. We take cleanliness and comfort very seriously, and we apologize for falling short in these areas. We will investigate this further and take steps to improve our service.

6/10 OK

Abid

Yöpyi 2 yötä helmikuussa 2024
FD vastasi 27.3.2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 Loistava

Pierre

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing stay and very nice
Yöpyi 1 yön helmikuussa 2024
Val vastasi 26.2.2024
We are so glad you found your last stay so amazing! We look forward to seeing you again!

4/10 Huono

DAWANNA

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
This is my second time staying at the property. Both times, the room was set to around 65, and felt like it was 75. I called for the AC to be checked, the guy came in. Looked around did something by the door and said “ you’re good” and left. I end up going tot target for a fan. The refridge didn’t get “cold” as the other room either. I guess it’s a hit or miss with them. I won’t be booking another stay. The AC is where I draw the line.
Yöpyi 2 yötä helmikuussa 2024
Val vastasi 26.2.2024
We are so sorry to hear you did not enjoy your last stay. We strive to give our guest the best experience possible. I will pass forward your feedback to our employees so we can eliminate these issues.