Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 502 kautta 1428 arvostelua" "
10–Loistava
502
Arvosana 8 - Hyvä. 304 kautta 1428 arvostelua" "
8–Hyvä
304
Arvosana 6 - OK. 241 kautta 1428 arvostelua" "
6–OK
241
Arvosana 4 - Huono. 161 kautta 1428 arvostelua" "
4–Huono
161
Arvosana 2 - Hirveä. 220 kautta 1428 arvostelua" "
2–Hirveä
220
7,8/10
Siisteys
8,0/10
Henkilökunta ja palvelu
6,8/10
Palvelut/mukavuudet
7,2/10
Majoituspaikan kunto ja tilat
7,4/10
Ympäristöystävällisyys
Arvostelut
6/10 OK
Bill
Matkusti perheen kanssa
21.5.2024
Close to Kennedy museum
Bill
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Susan
Liikematkailija, Matkusti kumppanin kanssa
21.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our stay was great. The parking was poor. Had to park in a garage down the street
Susan
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Joseph Thomas
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great staff, clean, and good location
Joseph Thomas
Yöpyi 2 yötä toukokuussa 2024
10/10 Loistava
VICTOR, CATHEDRAL CITY
Matkusti perheen kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing hotel. The staff was so friendly and helpful. Free breakfast and as amazing and delicious. Clean rooms beds so comfortable.
VICTOR
Yöpyi 3 yötä huhtikuussa 2024
4/10 Huono
Shana
Matkusti ryhmän kanssa
17.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They don't let u pay with apple pay
Shana
Yöpyi 1 yön toukokuussa 2024
8/10 Hyvä
TOMMY
16.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
TOMMY
Yöpyi 2 yötä toukokuussa 2024
10/10 Loistava
Dan
15.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Dan
Yöpyi 2 yötä toukokuussa 2024
10/10 Loistava
Lazaro
14.5.2024
Lazaro
Yöpyi 2 yötä maaliskuussa 2024
10/10 Loistava
Maria
Matkusti perheen kanssa
12.5.2024
Hyvää: Majoituspaikan kunto ja tilat
Loved the view of the museum as you walk out. Walkable area
Maria
Yöpyi 2 yötä toukokuussa 2024
10/10 Loistava
Rhonda, San Angelo
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The check-in was easy peasy. Super friendly staff.
Rhonda
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Celatha
11.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Safe place for single women
Celatha
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
adel
4.5.2024
Hyvää: Siisteys
adel
Yöpyi 4 yötä huhtikuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
4/10 Huono
Makarand
30.4.2024
Makarand
Yöpyi 1 yön huhtikuussa 2024
10/10 Loistava
Shelia
Matkusti kumppanin kanssa
30.4.2024
Hyvää: Majoituspaikan kunto ja tilat
Breakfast was lacking a but.
Shelia
Yöpyi 2 yötä huhtikuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
10/10 Loistava
Robert, Jacksonville
30.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a pleasant hotel close to the historic area. There was a lot of construction outside... Luckily I was in the back of the hotel
Robert
Yöpyi 1 yön huhtikuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
8/10 Hyvä
Staci
Matkusti kumppanin kanssa
25.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was all good. Nice stay.
Staci
Yöpyi 1 yön huhtikuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
10/10 Loistava
Elieth
Matkusti pienten lasten kanssa
20.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
wonderful very comfortable, the buffet breakfast is excellent and very delicious
Elieth
Yöpyi 1 yön helmikuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
8/10 Hyvä
Jhonny
17.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
the hotel was pretty good. It is an old hotel that has had a pretty awkward remuddle. There is also no onsite parking even though it slyly advertises there is. Yes, there is, but its city parking lots easily available in any case. All that being said, its clean and the staff is very friendly. The breakfast is pretty good and the coffee is hot. I would stay here again.
Jhonny
Yöpyi 3 yötä huhtikuussa 2024
Neal vastasi 10.5.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
8/10 Hyvä
Lucy, Manitou Springs
12.4.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Nothing much
Lucy
Yöpyi 1 yön huhtikuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
6/10 OK
Dr. Joel, Colorado Springs
Liikematkailija
12.4.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The property is in need of serious renovation.
Dr. Joel
Yöpyi 3 yötä huhtikuussa 2024
Neal vastasi 10.5.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
8/10 Hyvä
Bonnie
Matkusti pienten lasten kanssa
8.4.2024
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Small rooms but housekeeping was great
Bonnie
Yöpyi 3 yötä huhtikuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
6/10 OK
Jimmie
8.4.2024
Jimmie
Yöpyi 3 yötä maaliskuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
8/10 Hyvä
Herman, Houston
Liikematkailija
8.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Downtown close to activities
Herman
Yöpyi 3 yötä maaliskuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
10/10 Loistava
Montse
1.4.2024
Montse
Yöpyi 3 yötä maaliskuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
2/10 Hirveä
RANJIT S
Matkusti perheen kanssa, Liikematkailija
30.3.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bugs inside room
RANJIT S
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
8/10 Hyvä
Sualata
Liikematkailija
29.3.2024
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff great. Surrounding area not so great. Smell of cleaning solution overpowering the entire hotel. Parking was a meh.
Sualata
Yöpyi 1 yön helmikuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
10/10 Loistava
Summer
Liikematkailija
29.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is close to the courthouse and downtown locations. Parking is in a public lot at a fee. Loading/unloading is available in front of the hotel, however, there isn't much room. I recommend getting there before dark to optimize safety.
Summer
Yöpyi 3 yötä maaliskuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
10/10 Loistava
Stan
28.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice stay.
Stan
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
10/10 Loistava
Jay, hallsville
Matkusti perheen kanssa
27.3.2024
Check in was fast and easy, room is a little small but clean. Had good breakfast and coffee and juices . Centrally lactated in downtown area . Would stay here again.
Jay
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
6/10 OK
Janet
24.3.2024
Janet
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.5.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
4/10 Huono
bryony
Matkusti kumppanin kanssa
20.3.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
terrible parking will not stay here again
bryony
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
10/10 Loistava
Luis
18.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Luis
Yöpyi 3 yötä maaliskuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
8/10 Hyvä
Jacob
Matkusti kumppanin kanssa
17.3.2024
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
The stay was in a very convenient part of town, but we had ants on the 9th floor and it just overall wasn’t stellar. Additionally the hotel was super warm when we got there. It was averaging at about 76 degrees when the thermostat was set to 70 or below.
Jacob
Yöpyi 3 yötä maaliskuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
4/10 Huono
Matthew
Liikematkailija
17.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
No parking for the hotel. You have to use metered parking in a bad area or walk 3 blocks from a parking area. Extremely inconvenient. Will not book here in the future
Matthew
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
6/10 OK
Karen
Matkusti kumppanin kanssa
17.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
The hotel itself is fine. No parking!! Had to walk to find parking in the rain. Don’t recomend just because of that. Everything else was fine.
Karen
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
8/10 Hyvä
Angela
Matkusti ryhmän kanssa, Matkusti perheen kanssa
16.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location for Dallas touring! Bonus, the building has historical significance as well.
The rooms are rather small, but location is excellent, breakfast is provided, and it met our needs for a quick Dallas pitstop.
Angela
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.4.2024
Thank you for your kind comment! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
6/10 OK
Kristi
Liikematkailija
10.3.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Property is very dingy. The rooms are tiny. Feels more like a large closet with a bed inside of it. No onsite parking.
Kristi
Yöpyi 2 yötä maaliskuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
4/10 Huono
Leslie
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
10.3.2024
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
There was no restaurant at the hotel even though that was advertised. There was also no parking and the parking they did provide was suppose to be at a discount with their coupon code. The coupon code didn’t work and when I told the staff this they shrugged their shoulders and told me I’d have to go through the parking lot company to get the discount. The breakfast hours they posted were also not accurate. They were late every morning serving breakfast. I am a single mom with a toddler and I thought this would be an easy hotel for us, and it was the most incovenient hotel.
Leslie
Yöpyi 2 yötä maaliskuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
10/10 Loistava
Catherine
Liikematkailija
7.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Across the street from the George Allen Courthouse, very convenient for lawyers and witnesses. Price reasonable, room small but comfortable and clean with internet, microwave, and fridge.
Catherine
Yöpyi 1 yön maaliskuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
2/10 Hirveä
Jessica
Matkusti pienten lasten kanssa
5.3.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
While traveling with my young daughter for a cheer competition, they gave an adult male guest a key to my room. He attempted to get into my room at 10:30 pm at night. Thankfully I had the door latch locked and brought my own door stop and safety alarm so I was able to detour him.
Jessica
Yöpyi 3 yötä helmikuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
8/10 Hyvä
wendy
5.3.2024
wendy
Yöpyi 1 yön helmikuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
4/10 Huono
Leah
2.3.2024
Leah
Yöpyi 2 yötä helmikuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
6/10 OK
Cameron
29.2.2024
Cameron
Yöpyi 1 yön helmikuussa 2024
Neal vastasi 10.4.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
2/10 Hirveä
Jessica
Matkusti ryhmän kanssa
27.2.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
My bracelet was stolen by housekeeping. Nice hotel, but I wouldn’t recommend you bring anything of value, because they will take it. Parking is also horrible.
Jessica
Yöpyi 1 yön helmikuussa 2024
Neal vastasi 29.2.2024
Hello, We did check everything and nothing was found in the room that you stayed in, our staff is honest and always report our guests belonging to our lost and found department. we are sorry to hear that you lost it.
2/10 Hirveä
jesse
25.2.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
jesse
Yöpyi 3 yötä helmikuussa 2024
Neal vastasi 29.2.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.
10/10 Loistava
Eric
Matkusti kumppanin kanssa
24.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was one of the best IHG Brand Hotel! Extremely clean and comfortable with fresh breakfast! Will definitely stay again!
Eric
Yöpyi 1 yön helmikuussa 2024
Neal vastasi 29.2.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
8/10 Hyvä
Nelson
Matkusti perheen kanssa
22.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sporting event
Good location and comfortable rooms.
Nelson
Yöpyi 1 yön helmikuussa 2024
Neal vastasi 29.2.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
8/10 Hyvä
Jangkyu
20.2.2024
Jangkyu
Yöpyi 1 yön helmikuussa 2024
Neal vastasi 10.4.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
10/10 Loistava
Tangle
19.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tangle
Yöpyi 2 yötä helmikuussa 2024
Neal vastasi 29.2.2024
Thank you for staying with us! It is great to hear that we were able to meet your expectations of service and hospitality! Your feedback will encourage all our staff as we strive to provide an exceptional and memorable experience for every guest. We cannot wait to see you again!
8/10 Hyvä
Tarkistettu asiakas
18.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel was good, Rooms are small, but clean. Staff was courteous, Parking situation not good at all. Had to park 3 blocks away and had to pay $15-$20 every time you exited the parking lot. Lots of construction going on around the hotel. The Second parking lot was not available.
Tarkistettu asiakas
Yöpyi 2 yötä helmikuussa 2024
Neal vastasi 29.2.2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience. Ensuring a pleasant stay is our priority, and we're addressing issues that you experienced. We value your input and are committed to making improvements for a better experience in the future.