Run from this place. The host never sent arrival information prior to check-in. We had to message them after arriving and wait for the entry code.Once inside, it was obvious the home had not been prepared for guests. The refrigerator and freezer were completely nonfunctional, and the A/C had not been turned on despite 90-degree weather outside. After figuring out the thermostat ourselves, we realized there was no air coming from the master bedroom vents at all. Between the broken refrigerator and no A/C in the master bedroom, the house was not livable for our stay. We vacated the premises after an hour of trying to get everything working.We also noticed a damp ceiling in the game room area directly below the master bedroom/bathroom, which raised additional concerns about the condition of the property.The home is clearly not being maintained, and the listing photos appear to be outdated because the actual condition of the house did not match what was advertised. On top of that, we were left scrambling to secure other accommodations while still being charged for this property. VRBO stated they would reimburse replacement lodging costs, but we also lost the OneKey cash we applied toward this booking.Very disappointing experience.