Ulkopuoli

Arvostelut: Renaissance Dallas Richardson Hotel

4 out of 5
Renaissance Dallas Richardson Hotel
900 E Lookout Dr, Richardson, TX

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 582 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 199 kautta 1000 arvostelua" "
Arvosana 6 - OK. 108 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 64 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 47 kautta 1000 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Swetha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room was ready early. A little noisy outside during the day.
Yöpyi 1 yön toukokuussa 2024
Chaun vastasi 3.5.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Lacey L

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Big property! Nice rooms
Yöpyi 2 yötä huhtikuussa 2024
GM vastasi 2.5.2024
Dear Lacey L, I am glad our hotel provided you with a wonderful experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Ben Logan, GM

10/10 Loistava

Darinka, Miami Lakes

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice
Yöpyi 2 yötä huhtikuussa 2024
GM vastasi 2.5.2024
Dear Darinka, Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best, Ben Logan, GM

10/10 Loistava

Essence

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Chaun vastasi 2.5.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Pamela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Chaun vastasi 2.5.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Peter

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Look forward to staying there again in the future.
Yöpyi 4 yötä huhtikuussa 2024
GM vastasi 26.4.2024
Dear Peter, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us and look forward to staying with us again. We appreciate your business and hope to welcome you back soon. Best, Ben Logan, GM

10/10 Loistava

Evghenii

Hyvää: Siisteys
Yöpyi 1 yön huhtikuussa 2024
Chaun vastasi 26.4.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

8/10 Hyvä

Hollyann

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff is great. Night time clerk is funny and engaging and helpful. Nice quiet location.
Yöpyi 2 yötä huhtikuussa 2024
Chaun vastasi 15.4.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

8/10 Hyvä

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It's right on a DART station, but there's only one restaurant within walking distance.
Yöpyi 4 yötä huhtikuussa 2024
Chaun vastasi 15.4.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet and comfortable. Friendly and helpful staff. Not the cheapest option in the area but still good value. You get what you pay for. Business-oriented, convenient to Plano and Richardson. Access to the rest of Dallas if you need it.
Yöpyi 3 yötä huhtikuussa 2024
GM vastasi 14.4.2024
Dear Laura, It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Renaissance for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Richardson. Best, Ben Logan, GM

8/10 Hyvä

Clarence

Yöpyi 4 yötä huhtikuussa 2024
Chaun vastasi 2.5.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Kristine, New Haven

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Chaun vastasi 9.4.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

6/10 OK

Kennedi

Yöpyi 1 yön huhtikuussa 2024
Chaun vastasi 9.4.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I am sorry to hear you were disappointed with your stay. I noticed that you gave us a 3 and I wanted to elaborate regarding your stay. If there is something you feel that specifically needs to be addresses, please let me know as our staff service in our property is something of utmost importance. Again, we appreciate your feedback as this helps us to improve our guest experience. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Loistava

victor

Yöpyi 2 yötä huhtikuussa 2024
GM vastasi 2.5.2024
Dear victor, We are honored to have had the opportunity to host you and we genuinely hope that your stay was comfortable and enjoyable. It means a lot to us that you chose us and we look forward to welcoming you back soon. Best, Ben Logan, GM

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
C
Yöpyi 1 yön huhtikuussa 2024
GM vastasi 7.4.2024
Dear John, Thank you for sharing this superior rating of your experience, and we look forward to your return. Best, Ben Logan, GM

10/10 Loistava

Lori, Humble

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is beautiful, very clean and well maintained. Rooms are spacious and beds super comfortable. Staff was very friendly - shout out to Curtis at the Valet Stand! The interior of the hotel is so pretty. Rooms are very quiet. Will stay here again and highly recommend.
Yöpyi 2 yötä maaliskuussa 2024
GM vastasi 1.4.2024
Dear Lori, WOW! Thank you so much for taking the time to share your generous feedback with us! We are so thrilled to hear that you enjoyed your stay and that you would highly recommend our property. Thank you for acknowledging the level of service provided and it is wonderful that our accommodations met your needs. We look forward to welcoming you back again for memorable moments. Best, Ben Logan, GM

10/10 Loistava

Lisa

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Chaun vastasi 29.3.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Esmeralda

Hyvää: Majoituspaikan kunto ja tilat
Pretty nice and comfortable place to stay if traveling
Yöpyi 2 yötä maaliskuussa 2024
GM vastasi 27.3.2024
Dear Esmeralda, I am extremely grateful for the time you took to write and share your review. As a service-oriented business, hotels rely on guest feedback and recommendations to improve. We truly value your positive remarks and are glad that you had an exceptional experience with us. Please do visit us again. Best, Ben Logan, GM

10/10 Loistava

Jacquie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice and clean.
Yöpyi 1 yön maaliskuussa 2024
Chaun vastasi 25.3.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

8/10 Hyvä

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice place to stay in that area.
Yöpyi 2 yötä maaliskuussa 2024
GM vastasi 17.3.2024
Dear Joseph, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again. Best, Ben LoganGM

10/10 Loistava

Marilyn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Chaun vastasi 17.3.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Shonta, Tulsa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything
Yöpyi 2 yötä maaliskuussa 2024
GM vastasi 11.3.2024
Dear Shonta, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Ben Logan GM

10/10 Loistava

Rakilo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Chaun vastasi 11.3.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

8/10 Hyvä

Lara

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
You need toilet bowl cleaners in your bathroom!! The rest of our staying at the hotel was perfect! :) :D
Yöpyi 2 yötä helmikuussa 2024
GM vastasi 26.2.2024
Dear Lara, While it wasn't without some flaws, I am glad to hear that your stay was perfect. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Ben Logan GM

2/10 Hirveä

Jeff

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
GM vastasi 17.2.2024
Dear Jeff,We enjoyed having you as our guest and regret that we did not deliver a more favorable experience. Your satisfaction is our priority, and we hope to have another chance to regain your confidence and remain your hotel of choice when traveling to the area.Sincerely,Ben LoganGeneral Manager

10/10 Loistava

Joseph

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Chaun vastasi 19.2.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

4/10 Huono

Victor

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Room was a nonsmoker yet smelled like cigarettes. Staff didn’t want to give me a different room.
Yöpyi 1 yön joulukuussa 2023
GM vastasi 15.2.2024
Dear Victor, I regret that you detected an odor of cigarette smoke in your room. We are a smoke-free hotel and do our very best to obtain guest compliance. More so, I apologize that we were unable to provide alternative accommodations. Again, on behalf of the staff and management - I offer our apologies. We hope to welcome you again for a more favorable guest experience. Sincerely, Ben Logan GM

10/10 Loistava

Zachary

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect Weekend
They hotel is beautiful and conveniently located to get to all our planned activities with ease. The staff was friendly and helpful, they even accomodated an early checkin which was very appreciated!!! Loved this place, I wiuld book again for sure!!
Yöpyi 1 yön helmikuussa 2024
GM vastasi 11.2.2024
Dear Zachary, What a fantastic review! Thank you for sharing your experience with us and other travelers. We are proud of the level of service we provide and are delighted to hear that it made for such an enjoyable stay! On behalf of the entire staff, thank you for being our guest, and we look forward to welcoming you again in the future. Best, Ben Logan GM

10/10 Loistava

Malegra

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
First time
This hotel is definitely state of the art!! Lovely and clean..Beds are comfortable, and will be staying again.
Yöpyi 1 yön helmikuussa 2024
GM vastasi 11.2.2024
Dear Malegra, It is wonderful to hear you had a great experience at our Renaissance Dallas Richardson Hotel! We take pride in the details and are thrilled they made for an enjoyable stay! On behalf of the entire team, thank you for being our guest, and please visit again soon! Best, Ben Logan GM

10/10 Loistava

Dauris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Chaun vastasi 5.2.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

8/10 Hyvä

Gerald

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff & Mgmt were awesome, would return
Yöpyi 3 yötä helmikuussa 2024
GM vastasi 10.2.2024
Dear Gerald, We appreciate hearing from you and are thrilled you enjoyed our hotel and the level of service we provide. Our associates make sincere hospitality their priority, and it’s wonderful to know it made for a great stay! We hope you will find a reason to visit us again soon. Best, Ben Logan GM

8/10 Hyvä

Lizz

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Chaun vastasi 5.2.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Pam

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great facilities at this property, room was large, clean and well maintained, leisure area is great pool is large - and gym well appointed). My only issue is that I wish the towels would not be changed every day, there is a sign saying they are only changed if left on floor or in bath but mine were changed every day so I wish they could be more sustainable. Also I ordered room service once and that came with all disposal plates/containers/plastic knives and forks - is it time to start using normal plates and knives/forks that can be washed.
Yöpyi 7 yötä tammikuussa 2024
Chaun vastasi 9.1.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Chaun vastasi 8.1.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

4/10 Huono

Christian

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Chaun vastasi 8.1.2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I am sorry to hear you were disappointed with your stay. . If there is something you feel that specifically needs to be addresses, please let me know as our staff service in our property is something of utmost importance. Again, we appreciate your feedback as this helps us to improve our guest experience. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Hyvä

Dan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Chaun vastasi 8.1.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Kathy

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Palvelut/mukavuudet
Staff were outstanding and room was super clean! Great stay
Yöpyi 1 yön tammikuussa 2024
Chaun vastasi 8.1.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Heather

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Chaun vastasi 8.1.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Junaid

Yöpyi 2 yötä joulukuussa 2023
Chaun vastasi 3.1.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.

10/10 Loistava

Di

Yöpyi 1 yön joulukuussa 2023
GM vastasi 23.1.2024
Dear Di, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Ben Logan General Manager

10/10 Loistava

Linda

Yöpyi 3 yötä joulukuussa 2023
GM vastasi 23.1.2024
Dear Linda, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Ben Logan General Manager

2/10 Hirveä

James

Huonoa: Huoneen mukavuus
Terrible experience!!!!!!!
A problem with the HVAC unit prevented us from having a restful night’s sleep. A knocking noise within the unit that occurred about every 10 minutes throughout the night kept us from getting any sustained sleep. Just when we would doze off it would occur again. We called the front desk multiple times and they sent an engineer who adjusted the temperature a bit but the noise started up in the middle of the night. At checkout we told them about the problem but they couldn’t do anything but waive the parking charge since we booked the room via hotels.com. At least that was their excuse to not have to comp us on the room. Not only should we have been comp’d, they should have issued a credit for future stays at a Renaissance Hotel.
Yöpyi 1 yön joulukuussa 2023
GM vastasi 26.12.2023
Dear James,I am sorry to hear that you were disturbed by the noise pollution from the HVAC and it prevented you from having a restful night's sleep. Please accept our sincere apologies for the inconvenience caused. We understand that your comfort is our top priority and we regret that we failed to provide you with a satisfactory experience. Your valuable feedback is greatly appreciated as it helps us to monitor the guest experience and improve our services. Thank you for taking the time to share your review with us.Sincerely,Ben LoganGeneral Manager

8/10 Hyvä

Lauren

Yöpyi 1 yön joulukuussa 2023
GM vastasi 23.1.2024
Dear Lauren, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Ben Logan General Manager

10/10 Loistava

Surya Ravali

Yöpyi 1 yön joulukuussa 2023
GM vastasi 23.1.2024
Dear Surya Ravali, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Ben Logan General Manager

10/10 Loistava

Wing Ho

Yöpyi 1 yön joulukuussa 2023
GM vastasi 23.1.2024
Dear Wing Hi, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Ben Logan General Manager

4/10 Huono

Jeff

Yöpyi 1 yön joulukuussa 2023
Chaun vastasi 21.12.2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I am sorry to hear you were disappointed with your stay. I noticed that you gave us a 4 for intent to recommend and I wanted to elaborate on that subject. If there is something you feel that specifically needs to be addresses, please let me know as our staff service in our property is something of utmost importance. Again, we appreciate your feedback as this helps us to improve our guest experience. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 OK

Robert

Yöpyi 2 yötä joulukuussa 2023
GM vastasi 19.12.2023
Dear Robert,Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback and hope to have the opportunity to leave you with a more favorable impression on a return visit.Sincerely,Ben LoganGeneral Manager

10/10 Loistava

Sharralen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff nice and professional
Yöpyi 1 yön joulukuussa 2023
GM vastasi 17.12.2023
Dear Sharralen,We are thrilled to hear that you had an enjoyable stay with us! Thank you for recognizing our friendly associates and the level of service provided! We can’t wait to welcome you again.Best,Ben LoganGeneral Manager

10/10 Loistava

David

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean and comfortable
Nice hotel.
Yöpyi 2 yötä joulukuussa 2023
GM vastasi 15.12.2023
Dear David,Thank you for taking the time to write! It’s wonderful to hear of the comfort you experienced with us. I sincerely appreciate you noting our high cleanliness standards and look forward to sharing your positive feedback with our dedicated housekeeping team. It was a pleasure to host you; we hope to welcome you again soon.Best,Ben LoganGeneral Manager

8/10 Hyvä

Jed

Yöpyi 2 yötä joulukuussa 2023
Chaun vastasi 3.1.2024
Thank you for taking the time to post a review of our property. We are so happy to hear you enjoyed your stay and time here at the Renaissance Dallas Richardson hotel. Our goal is to always exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. Once again, I appreciate you taking the time to share your feedback and experience with us.