Terassi/patio

Arvostelut: Sonesta Select Dallas Central Expressway

3 out of 5
Sonesta Select Dallas Central Expressway
10325 North Central Expressway, Dallas, TX

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 560 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 272 kautta 1000 arvostelua" "
Arvosana 6 - OK. 89 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 37 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 42 kautta 1000 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Madhu

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The staff was very friendly and accommodating but the hotel itself needs work. Carpet is old and faded, musty smell in the room and all common areas, dirty pool and questionable furniture - I did not want to sit on the couch or any of the surfaces. We did use the gym, there were no wipes. When we initially got to the hotel we were placed in a room that had no sheets and AC was taken apart e debris on the floor. But staff was kind and upgraded us to a suite - very kind but the state was no better and the tub didn’t drain so you were standing in your own filth trying to wash up.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 13.5.2024
Madhu, we appreciate your feedback. It's encouraging to learn that our team members were friendly and accommodating. We're saddened, however, that certain aspects didn't align with your expectations. Please know that we're actively addressing things like cleanliness in all areas to enhance the comfort and overall experience of our guests. You raised concerns about gym sanitation and room maintenance; these have been noted for improvement efforts. Your understanding is truly appreciated. We hope to have the opportunity to provide a more enjoyable stay in the future.

10/10 Loistava

Lidia Angelica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was nice entering you see fireplace, charger seats everything was good , just pool was closed i was interested in swimming. Clean all around we just found socks in our room under ac , but everything was excellent.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 10.5.2024
Lidia, it's uplifting to know you had a pleasant experience at Sonesta Select Dallas Central Expressway and enjoyed our amenities. Our apologies for any inconvenience caused by the pool closure and the unforeseen item found in your room. Rest assured, our team is consistently committed to the cleanliness and the comfort of all areas. We appreciate your constructive feedback and we hope to host you again for an even better experience, hopefully with the pool open for your enjoyment next time.

10/10 Loistava

Hector

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 6.5.2024
Hector, thank you for your succinct feedback. It's wonderful to hear that your experience with Sonesta Select Dallas Central Expressway was excellent. We look forward to your next visit.

10/10 Loistava

Hector

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Excellent.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 6.5.2024
Hector, it's absolutely delightful to hear you had an excellent experience at Sonesta Select Dallas Central Expressway. We are thankful for your acknowledgment and look forward to hosting you again.

10/10 Loistava

Anthony

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay
Yöpyi 5 yötä maaliskuussa 2024
Customer Service vastasi 29.4.2024
Anthony, it's delightful to know you had a superb experience at Sonesta Select Dallas Central Expressway. We appreciate your succinct but impactful feedback. We look forward to welcoming you back whenever your travels bring you to Dallas.

10/10 Loistava

Courtney

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Better than what I expected
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 29.4.2024
Courtney, we're thrilled to hear that Sonesta Select Dallas Central Expressway exceeded your expectations. It's a delight knowing that you had a wonderful stay with us. We look forward to welcoming you back in the future.

6/10 OK

Laurie

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Yöpyi 5 yötä huhtikuussa 2024
Customer Service vastasi 21.4.2024
Thank you for sharing, Laurie.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

10/10 Loistava

Bruce

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Recommendation: New, unstained carpet in the elevator would boost the positive impression.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 18.4.2024
Bruce, thank you for your valuable suggestion. At Sonesta Select Dallas Central Expressway, we continually strive to enhance our guests' experiences and the ambiance. Your input regarding the carpet in the lift is greatly appreciated, and we will certainly take it into consideration. We look forward to welcoming you back for an even more impressive experience in the future.

4/10 Huono

Tana, Seguin

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Lobby is pretty and smelled good. As soon as we turned down the hallway towards our bedroom it smelled musty and old. Our bathroom was dirty, roaches present, and the wall next to the bed needed a serious cleaning. Furniture in the room was worn. Only parking available was in the back and was dark and felt unsafe. Hotel room needs to be updated.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 15.4.2024
Tana, it seems your recent stay didn't quite meet your expectations and we're truly sorry to hear that. We're aware that certain aspects of your room may have caused some inconvenience. We value your feedback about cleanliness and overall room condition, as these are areas in which we strive for complete guest satisfaction. Also, your concerns regarding the parking area's lighting have been noted for review and action. Your input helps us improve and for that, we can't thank you enough. Please consider giving us another opportunity to provide a superior experience in the future.

10/10 Loistava

Stanley

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Quiet. Very comfortable suite with king bed and separate sitting/office area.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 13.4.2024
Stanley, we're pleased to know you found the suite at Sonesta Select Dallas Central Expressway to be quiet and cozy. We believe our separate sitting/office areas provide that additional comfort for our guests. Cheers to more tranquil and comfortable stays with us!

10/10 Loistava

Julia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was lovely! There is a desk and printer for boarding passes. There are rooms for visually and hearing impaired persons! But there was no screen on our balcony door. And the restaurant was closed. Large people would have trouble in the toilet/shower area, as it was tiny. Small inconveniences.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 15.4.2024
Julia, thank you for your positive feedback about your stay at Sonesta Select Dallas Central Expressway. We're thrilled to learn you found our facilities, including our designated workstations and accessible options, beneficial. Your comments regarding the balcony door and dining facilities have been noted. We certainly understand that the size of the washroom didn't fully meet your expectations, and we appreciate this insight to better serve our guests in the future. We hope to welcome you back soon to provide an even more superior experience.

10/10 Loistava

Mohammed

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean rooms, friendly staff
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 29.3.2024
Mohammed, thank you for your wonderful review on Expedia! We're thrilled to hear you found your accommodation at Sonesta Select Dallas Central Expressway to be neat and that you appreciated our warm, welcoming team members. We look forward to welcoming you back soon for another outstanding stay.

8/10 Hyvä

Jason

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 29.3.2024
Jason, thank you for staying at Sonesta Select Dallas Central Expressway and taking the time to rate us. It's a pleasure to see that you had an enjoyable experience. We're looking forward to welcoming you back on your next visit!

2/10 Hirveä

NIKOLAOS

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We had to change hotels after the first night. It was dirty run down.
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 25.3.2024
Nikolaos, it's unfortunate to read about your experience. Addressing cleanliness and maintenance issues are indeed top priorities, and it's clear that your stay didn't reflect this. We're committed to improving our services and making sure future stays are comfortable and enjoyable. Thank you for sharing your feedback.

6/10 OK

Fengli

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 26.3.2024
Thank you for sharing your feedback, Fengli!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Loistava

Lindsey

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice facility. Parking lot is s little small.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 24.3.2024
Lindsey, it's a delight to know that you appreciated the Sonesta Select Dallas Central Expressway. Your comment about the parking area has been noted and shared with our team for review. We strive to provide excellent experiences, and your feedback is vital in this process. We're looking forward to welcoming you back.

10/10 Loistava

Matt

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was amazing!
Customer Service vastasi 22.3.2024
Matt, it's great to hear about your positive experience at Sonesta Select Dallas Central Expressway! Our team members strive to provide the best service and it sounds like they hit the mark with you. We look forward to your next visit.

10/10 Loistava

Xavier

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 22.3.2024
Xavier, we're thrilled that you had a great experience with us at Sonesta Select Dallas Central Expressway. Your satisfaction is our highest priority, and we truly appreciate your feedback. Looking forward to having you with us again the next time your travels bring you back to Dallas.

10/10 Loistava

Alice

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location. Staff was very helpful and friendly. We had an issue with our room and they offered to move us right away.
Yöpyi 2 yötä maaliskuussa 2024
Customer Service vastasi 19.3.2024
Alice, thank you for sharing such a positive experience at Sonesta Select Dallas Central Expressway! It's wonderful to hear that our team members promptly addressed your room situation and offered a quick resolution. We also appreciate your compliments about our facility's location and our dedicated team. Your satisfaction is our highest priority. Looking forward to welcoming you back for another pleasant stay.

6/10 OK

Mariela

Está bastante descuidado con respecto a la limpieza y malos olores las alfombras se ven descuidadas sucias
Yöpyi 3 yötä maaliskuussa 2024
Customer Service vastasi 17.3.2024
Mariela, lamentamos saber que tu experiencia no cumplió con las expectativas en cuanto a la limpieza y cierto olor que notaste. Tenga en cuenta que nos esforzamos constantemente por mantener altos estándares, incluidos el mantenimiento y el saneamiento. Sus comentarios son muy valiosos y se utilizarán para mejorar nuestras ofertas y servicios. Esperamos tener la oportunidad de servirle mejor en el futuro.

2/10 Hirveä

Miriam

Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 15.3.2024
Miriam, it's disheartening to see that your recent stay didn't meet expectations. Despite not having specific details, we'd appreciate the opportunity to better understand and to improve upon the areas we might have missed this time. We hope you'll reconsider staying with us in the future, giving us another chance to surpass your expectations.

10/10 Loistava

jordan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Will stay again
Yöpyi 5 yötä maaliskuussa 2024
Customer Service vastasi 13.3.2024
Jordan, it's fantastic to hear that you would choose to stay at Sonesta Select Dallas Central Expressway again! We look forward to your next visit.

10/10 Loistava

Sergio

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mi estadía fue muy agradable , excelente servicio . Gracias
Yöpyi 4 yötä maaliskuussa 2024
Customer Service vastasi 15.3.2024
Sergio, gracias por compartir tus comentarios positivos sobre tu agradable estadía en Sonesta Select Dallas Central Expressway. Nos alegra saber que nuestro excelente servicio cumplió con sus expectativas. Gracias una vez más y esperamos ansiosamente su próxima visita.

8/10 Hyvä

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It isn’t the best, but I slept well on a king bed without any disturbance. The staff was friendly, prompt, and check-in and check-out were easy. There was the faint smell of smoke on level 5. And some overall cleaning and straightening should be done daily. I’d stay again in a pinch.
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 4.3.2024
Thomas, we're pleased to know that you found your stay at Sonesta Select Dallas Central Expressway convenient and our team members attentive. We appreciate your feedback about freshness and tidiness, we aim to continuously improve our guest's experience. We look forward to your next stay with us, ensuring you a more excellent experience.

10/10 Loistava

Lorenzo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 24.2.2024
Thank you for the 5 out of 5 rating, Lorenzo!We're thrilled to see how much you enjoyed staying at Sonesta Select Dallas Central Expressway. We look forward to hosting you again in the near future! Thank you again for sharing.

2/10 Hirveä

Michael

Matkusti kumppanin kanssa
Huonoa: Siisteys
I have never been to property that refused to clean the room. I asked multiple times and nothing. I had to go down to the lobby to get new towels and never got new sheets. I would never stay here again!!!!
Yöpyi 5 yötä helmikuussa 2024
Customer Service vastasi 21.2.2024
Michael, acknowledging the specifics of your experience, it's regrettable to hear about the shortcomings in housekeeping. The team strives to prioritize guest comfort and cleanliness, so it's disappointing you didn't experience this. We appreciate your invaluable feedback as it helps us focus on areas needing improvement. We hope at some point to have an opportunity to provide a higher quality experience for you.

4/10 Huono

Charles

Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The property is not well maintained. Rooms was not clean. Towels were dingy and rough. Bed was sagging to the middle from both sides. TVs need to be updated. Walls, fixtures were dirty and had remnants of some fluid or???? Bathroom was serviceable, except the tub/shower, was molding and caulk was separating from the wall. Will never stay in this hotel again.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 19.2.2024
Hello Charles,Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your recent experience at our hotel. Your comments are concerning as they do not reflect the high standards of cleanliness and comfort we strive to maintain.We apologize for any inconvenience you encountered during your stay. It's truly disappointing to learn about the issues you faced with the cleanliness of the room, towels, bed comfort, and maintenance of the amenities. Please know that this is not the level of service we aim to provide to our valued guests.We appreciate you bringing these matters to our attention. Rest assured, we take your feedback seriously and will address the issues you've raised with our housekeeping and maintenance teams immediately. Maintaining a clean and comfortable environment for our guests is our top priority.We encourage guests to notify our front desk team of any concerns or issues during their stay so that we can take prompt action to address them and ensure a more enjoyable experience. Your comfort and satisfaction are important to us, and we would welcome the opportunity to make things right for you.We sincerely hope you will reconsider and give us another chance to exceed your expectations on your next visit.

10/10 Loistava

Irene

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Best place to stay when traveling
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 12.2.2024
Irene, it's wonderful to see that you believe Sonesta Select Dallas Central Expressway to be the optimal choice for travelers. Thank you for your outstanding endorsement. Our team hopes to welcome you back during your next trip.

2/10 Hirveä

Emelly

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I chose this hotel because it had good reviews, the amenities it described and it was close to everything I was going to do in Dallas. However, the site shows it has a restaurant, a bar, and it has a picture of nice fire pit outside and none of it is available. I was told the restaurant and bar is closed till possibly march. Asked if I could have someone turn on the fire pit or how it work was told it couldn’t be turned on. I paid for “continental breakfast” ended being a microwave biscuit with a yogurt and a small pineapple juice that looks like they got it from the bar definitely not work paying for. Completely disappointed.
Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 11.2.2024
Emelly, we regret to hear about your recent experience and any confusion about the amenities currently available. It's regrettable to hear the breakfast and fire pit did not meet your expectations. Our goal is always to provide a fulfilling and enjoyable stay, so your feedback is crucial to us. Rest assured, we're working diligently to ensure guests are well informed of any changes during their stay. Thank you for sharing, this helps us improve.

10/10 Loistava

Hakob

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The manager was amazing person I got helped A-Z. He was a great person. And everyone under his supervision was good . Thanks to you guys.
Yöpyi 1 yön helmikuussa 2024
Customer Service vastasi 11.2.2024
Hakob, it's fantastic to hear about your positive experience at Sonesta Select Dallas Central Expressway. We're delighted that our wonderful manager and everyone under his supervision made a difference in your stay. Your acknowledgment of their efforts truly means a lot to our team. We hope to welcome you back for another superb stay soon. Thank you for your review!

6/10 OK

Jihane

Yöpyi 6 yötä helmikuussa 2024
Customer Service vastasi 11.2.2024
Thank you for taking the time to submit this feedback, Jihane.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

2/10 Hirveä

Lilly

Yöpyi 2 yötä helmikuussa 2024
Customer Service vastasi 8.2.2024
We appreciate your feedback, Lilly.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

6/10 OK

DeLys

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They did not have a lot of the amenities listed on their Expedia listing such as a restaurant (they called the dining area where they only serve their $10 breakfast a restaurant), no coffee shop/cafe, snack bar/deli - in short, if you want to eat there other than the $10 breakfast, you have to Door Dash or go out. Their security is terrible - a car alarm went off outside my window for several minutes twice after 10 PM and once in the morning. I'm not sure how they have received the rating they have on Expedia, as it certainly is undeservewd.
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 5.2.2024
DeLys, thank you for taking the time to provide your feedback. We appreciate your observations regarding our dining options and we're sorry if they didn't meet your expectations. While we do offer more limited dining options than some hotels, we do our best to provide a range of choices for our guests. We apologize for the discomfort caused by the car alarm disturbance late at night and early in the morning, which is an issue we bear in mind for future improvements. You can rest assured that we take security very seriously. Your review is valuable and will be used to enhance our guest experience moving forward.

10/10 Loistava

Bonnie

Matkusti perheen kanssa
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 29.1.2024
Bonnie, it's great to see that your visit to Sonesta Select Dallas Central Expressway brought joy to your experience. Your positive rating means a lot to us and it's truly encouraging. We look forward to your return, making your next stay even more delightful.

8/10 Hyvä

Brittany

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Need to Check there shower drain the water stays stuck in the tube
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 29.1.2024
Brittany, we appreciate your feedback. We're sorry to hear you encountered an issue with the drainage system in your bathroom. Rest assured, we value your insight and will address this accordingly. We're glad your overall experience at Sonesta Select Dallas Central Expressway was generally positive, and we hope that you will grant us another chance to serve you better next time.

10/10 Loistava

Robert

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 29.1.2024
Robert, thank you for giving Sonesta Select Dallas Central Expressway a perfect score. We're thrilled to know you had a great stay and we look forward to your next visit. Safe travels!

6/10 OK

Samuel, Fayetteville

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 29.1.2024
Thank you for the feedback, Samuel.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 Loistava

Shoncy

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
Front desk guy was super cool and friendly
Yöpyi 5 yötä tammikuussa 2024
Customer Service vastasi 22.1.2024
Shoncy, it's fantastic to hear about your positive experience with the welcoming colleague at the front desk of Sonesta Select Dallas Central Expressway. We pride ourselves on our friendly service. We hope to see you again soon for another memorable stay.

8/10 Hyvä

Stephen, Georgetown

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 20.1.2024
Thank you for the great rating, Stephen!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Sonesta Select Dallas Central Expressway. We'd like to share an even better experience with you soon.

10/10 Loistava

Nicholas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was a very nice hotel to stay in. The room and facility were quiet and clean. The front desk staff were very accommodating and polite. This is definitely in one of the nicer areas in Dallas.
Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 17.1.2024
Nicholas, thank you for your kind words. It's rewarding to hear that Sonesta Select Dallas Central Expressway met your expectations in terms of cleanliness and tranquility. Our team members at the front desk will be pleased to hear that they were able to enhance your stay. Your appreciation of our location is also well received. We can't wait to have the pleasure of welcoming you back in the future!

8/10 Hyvä

Ronald

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is a very good value for the price. Free parking and a quiet, convenient, location in relation to where I was going. Very accessible. I imagine the property is very pretty in the summer and the lobby is very attractive. Several restaurants sand grocery store in the strip shopping center across the street. I especially recommend the turkish restaurant band Ephesus.
Yöpyi 3 yötä tammikuussa 2024
Customer Service vastasi 15.1.2024
Ronald, it's always a pleasure to read such positive feedback. At Sonesta Select Dallas Central Expressway, we pride ourselves on offering quality service at an affordable price and we're especially glad you enjoyed our vibrant lobby and the convenience of the location. It seems our proximity to various eateries such as the Turkish restaurant Ephesus enhanced your stay. We warmly welcome you back to enjoy our surroundings during the summer.

10/10 Loistava

Matt

Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 2.2.2024
Thank you for the amazing rating, Matt!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Sonesta Select Dallas Central Expressway soon!Thanks again for leaving your feedback!

10/10 Loistava

Anne

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was very upscale, minimalistically elegant. Comfortable beds and sitting area. Our room had a connecting door and we could hear the other room’s conversations plus dialog on tv. (& they were not shouting or blaring tv)
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 13.1.2024
Anne, it's wonderful to know you appreciated the upscale, elegantly minimalist feel of Sonesta Select Dallas Central Expressway as well as the comfort of our beds and seating areas. We regret that noise from the adjoining room disturbed your stay; it's something we'll strive to address. Your feedback is valuable and we look forward to enhancing your experience on your next visit.

10/10 Loistava

Michael

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Customer Service vastasi 11.1.2024
Michael, it's simply wonderful to see that your experience at Sonesta Select Dallas Central Expressway was top-notch. We're thrilled you enjoyed your stay and we look forward to welcoming you back soon. Safe travels!

8/10 Hyvä

Carla

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Customer Service vastasi 12.1.2024
Thank you for the great rating, Carla!We are delighted to see that you had a wonderful time at Sonesta Select Dallas Central Expressway. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!

8/10 Hyvä

Karen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Quick overnight for Bowl Game at SMU
Hotel was nice, clean, and staff was friendly. The area was a little questionable so a bit nervous about my car in parking lot. Lobby coffee bar was closed during my stay so that was disappointing and I had to drink a sad cup of coffee from in-room coffee maker. Seemed very short staffed but lobby and public restroom was clean and appeared well maintained.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 3.1.2024
Karen, it's wonderful to hear that you appreciated the cleanliness of Sonesta Select Dallas Central Expressway and found our team members to be welcoming. We're sorry if you felt uneasy about parking and are always working to ensure guests' safety. It's unfortunate you couldn't take advantage of our lobby coffee bar, and we apologize if the in-room beverage was not to your liking. Despite experiencing what seemed like a lower workforce, it's good to know our shared spaces stood up to your expectations. Your feedback will be invaluable in helping us enhance our guest experience. We sincerely hope you give us another opportunity to provide a superior experience on your future visits.

10/10 Loistava

adrian

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
En general muy bien solo se notaba un poco viejas las instalaciones y una de las mañanas no hubo disponible café
Yöpyi 5 yötä joulukuussa 2023
Customer Service vastasi 1.1.2024
Adrian, gracias por tus comentarios positivos sobre tu estadía en Sonesta Select Dallas Central Expressway. Nos alegra saber que en general tuvo una buena experiencia. Agradecemos sus observaciones sobre nuestras instalaciones y el café de la mañana. Sus comentarios nos ayudarán a mejorar la experiencia general de nuestros huéspedes. Esperamos volver a verle en un futuro próximo.

8/10 Hyvä

Robert

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We expected a breakfast to be available to purchase. When we checked in we were told it would not be available until after January 2024. Once a year or more we go go Dallas, this is a convenient location. Next year over the Christmas holidays is a breakfast is not available at this location we will shop for another hotel.
Yöpyi 4 yötä joulukuussa 2023
Customer Service vastasi 31.12.2023
Robert, thank you for choosing Sonesta Select Dallas Central Expressway and for sharing your experience. We’re pleased you appreciate our convenient location for your Dallas visits. We understand your disappointment regarding breakfast availability. While the current situation may not offer this option, please be assured that we are continuously exploring alternatives to better cater to guest needs in the future. We hope you will reconsider when planning your next holidays. Thank you.

10/10 Loistava

AARON

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä joulukuussa 2023
Customer Service vastasi 24.12.2023
Aaron, it's delightful to learn that you had a positive experience at Sonesta Select Dallas Central Expressway. Your satisfaction is our priority and we greatly appreciate your stellar rating. We eagerly anticipate your next visit.

2/10 Hirveä

JILL, Rancho Cucamonga

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We have projects nationwide and I booked a week long stay for 3 of my employees, based off of the ratings/reviews and the location of this particular hotel. My employees had spoken with the staff about the smell, the bugs in the rooms and a barking dog all night and the staff did nothing about any of the complaints. I won't be booking at any Sonestas in the future.
Yöpyi 4 yötä joulukuussa 2023
Customer Service vastasi 23.12.2023
Jill, it's regrettable to hear about the issues your team encountered during their stay. While it's disappointing to know we failed to meet your expectations this time around, we appreciate the feedback for improvement. We assure you that our team members are normally proactive in responding to guests' concerns. Your comments will be discussed internally to ensure a more pleasant experience for all guests in the future. We hope to have the opportunity to change your perception in the future.