Dallas Hotellit

”This property's management is obviously more concerned about making a buck that providing any sort of customer service. Due to a wildfire in the area, I called the day of our check-in to request a cancellation or rebook to a different date. The highway leading into Ouray was closed and law enforcement was urging people to stay away. I was told that as I booked through Expedia it was impossible to change the reservation and that they had a clear policy of no refund less than 14 days out. I...

”Absolutely loved it. Beautiful location. Staff was very friendly…can’t wait to go back!”

”We enjoyed Greg and Connie so much. So knowledgeable about the area on things to do and see and where to eat. House was beautiful and breakfast was so delicious!”

”Good location. Within walking distance to everything.”

”The manager was very helpful at first. Then when we found the toilet in our room running constantly and not able to be flushed, he became almost completely unhelpful. He acknowledged that he knew about the toilet but there was nothing he could do. Finally, when pressed he said there was one other room that he could give us with 2 queen beds. The room was okay but smelled very stale, musty and old. The carpets were nasty. The hot tubs outside were not hot. When we went to check out the...

”The new owners are wonderful!! Really enjoyed our stay! Todella mukava, uusi omistajapariskunta. Suosittelen lämpimästi. Tullessa saatiin vaahtokarkkipaketit, joita olisi voinut grillata illalla. Paikka oli lähellä hot poolia, johon sai alennusta, kun osti liput majoituspaikan kautta. Ouray oli söpö pikku paikka, jossa hyvä panimo ja ravintoloita ja tietenkin vuoristonäkymät!”

”This is a great place to stay while in Ouray. Our room was clean and comfortable. The staff was friendly and helpful from check in to the end of our stay.”

”This is our second year staying here and we'll definitely be back again! We've been to Ouray 5 times and this is our favorite place to stay. Having a full kitchen and utensils is the best. Steve and Nova take wonderful care of the property and are always ready to assist if needed though we didnt need anything. It's so thoughtful that they provide a welcome basket and towels for the hot springs. I love having our own space AND our own deck to hang out and enjoy the view.”

”The area is beautiful and Ouray Riverside Resort fits right in!! Comfy beautiful and very nice people!!”

”A fine room with tasteful western decor and good views of the surrounding landscape. Simple instructions for checking in without a front desk and a quick response to my comments. Highly recommended.”

”Such an adorable place to stay. We loved it, no complaints!”

”Great place to stay, welcoming”

”One hot tub, of two was working. The room, while clean, needed some updating. Window treatments were not properly working. The television was not working. Hair dryer was not working. Cleaning staff were very helpful, when asked for extra soaps, towels, and coffees. The setting is idylic and picturesque.”

”Stayed at River View Lodge — unfortunately, I wouldn’t recommend it. The rooms had a strong musty smell, likely because of the carpet and the lack of sunlight/airflow into the rooms, which made it feel like they never fully dried out. The pool and hot spring tubs were definitely the highlight of the hotel. If you do decide to stay, I’d recommend requesting a room closer to the pool area. We also had several issues with the staff due to being given incorrect information multiple times, and the...

”The person at check-in was too busy looking at their phone to acknowledge us. We finally had to ask if we needed to call the number listed on the back of the computer for help. Then gave us a hard time about checking in early when it was already 3:00, not crowded, and rooms available. Also asked if there were places to sit outside and he said no when both floors have chairs outside to look at the sights. Also outside needs some attention with dead plants or overgrown plants. He was not...

”Good location, clean room. Good breakfast.”

”Beautiful hotel with great ambiance. Owner was wonderfully helpful and informative. Quiet comfortable bed and room”

”Amazing customer service, wonderful attention to detail, historical charm, and loved the spa and restaurant! The treats in the room are a nice touch. Great location ”