Lomakeskukset – Dana Point

”Property was under renovation, the view wasn’t as described as construction was obstructing the ocean. Long check in process also long process to change rooms. My family and I moved to another hotel in the middle of our vacation. We appreciate all that Sue did for us trying to locate a better room option.”

”Nice property overall. Enjoyed our stay for our anniversary and would go back in the future.”

”It was a very busy Saturday. We drove up to the registration/valet area and I got out to go register, my husband stayed in the car. The first person I encountered was dressed in hotel attire and since I knew the lobby was under construction I asked her where the lobby was. She pointed to the restaurant and said I think it's through there. So she sent me on a wild goose chase until I was rescued by the nicest, sweetest man named Ted. Come to find out he was the concierge. He was so helpful,...

”A group of adults and no less than 10 children”

”I was extremely disappointed with our stay. We paid nearly $600 for just one night, and it did not come close to meeting expectations. When we pulled back the sheets, we found what appeared to be bed bugs on the bed, which was both alarming and unacceptable. To make matters worse, the main pool with the water slides was closed, which was one of the main reasons we booked this hotel for our kids. There was no prior notice, and our children were very disappointed. For the price we paid, we...

”We loved our vacation and had a great time. We were there for the rains but we got creative and it was all good.”