Majoituspaikan mukavuudet

Arvostelut: Sheraton Mustika Yogyakarta Resort and Spa

5 out of 5
Sheraton Mustika Yogyakarta Resort and Spa
JL Laksda Adisucipto KM 8.7, Depok, Yogyakarta

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 86 kautta 248 arvostelua" "
Arvosana 8 - Hyvä. 107 kautta 248 arvostelua" "
Arvosana 6 - OK. 39 kautta 248 arvostelua" "
Arvosana 4 - Huono. 11 kautta 248 arvostelua" "
Arvosana 2 - Hirveä. 5 kautta 248 arvostelua" "

8,0/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Taichi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024

6/10 OK

Allan, Toronto

Hyvää: Henkilökunta ja palvelu
Construction going on inside, so noise is an issue. Bathrooms need to be renovated. Location was great when the old airport was nearby, but the new airport is 90 minutes drive away without traffic, so no real reason to stay here aside from the awesome swimming pool which is the highlight of the property, so good for families.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Stephanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here with my family and had a great time at the hotel. The only downside is the pool time is only until 6pm and there’s no ramp to the pool.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Masahito

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

JIANKUN

Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Seiji

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
トイレやバスタブが綺麗でない。アメニティが人数分無かったなど、5星にしては満足にはいたらない
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

EUN SU

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Adequate but not as good as the photos suggest
This hotel had a grand(iose) reception area/lobby and facade, but the room needed some work -- it felt old, tired, and was somewhat falling apart. Also, the way that the room's door opened made it very awkward to pass especially when lugging a bag.
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Ankit

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good stay
Very comfortable. Staff very courteous. We got some vegetarian dishes specially prepared for us for breakfast.
Yöpyi 3 yötä syyskuussa 2023

6/10 OK

Shiro

Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä elokuussa 2023

10/10 Loistava

Shailendra Kumar Sinha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
it is nice property to relax.
Yöpyi 3 yötä heinäkuussa 2023

8/10 Hyvä

anthony, South Beloit

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff at breakfast was top notch. Everything from the time you check in until you leave was care of service and attention to detail
Yöpyi 7 yötä kesäkuussa 2023

10/10 Loistava

raney

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
You will love it
What can I say? This was the best resort I have ever stayed at. The food……exceptional. Restaurant manager Bagus Hart Wibowo and his staff…….the best
Yöpyi 5 yötä kesäkuussa 2023
Sheraton Mustika Yogyakarta Resort & Spa Tea vastasi 19.6.2023
Dear Mrs. Raney, Greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

10/10 Loistava

Frédéric

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä kesäkuussa 2023
Sheraton Mustika Yogyakarta Resort & Spa Tea vastasi 15.6.2023
Dear Mr. Frederic, greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

6/10 OK

Harsha

Hyvää: Huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön kesäkuussa 2023
Sheraton Mustika Yogyakarta Resort & Spa Team. vastasi 7.6.2023
Dear Harsha,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 Hyvä

Heinken

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Family stay for 3 night
Stay with whole family of 14 people. Check in process was easy and recieve all what we requested. Breakfast was grate and tasty. staff was very helpful. Kids enjoyed the pool. Pool was big and castle type Slight draw back was the aged building. Maintenance team do their best but doors and windows are old.
Yöpyi 3 yötä huhtikuussa 2023
Sheraton Mustika Yogyakarta Resort & Spa Team vastasi 28.4.2023
Dear Mr. Heinken,Warm greetings from Sheraton Mustika YogyakartaWe would like to thank you for writing us a nice review. We are happy to hear that you and your big family enjoyed the stay at our resort. Right now we are underway the progress for renovating our rooms. We hope that in the future you and your family can visit us again and experience more new things at Sheraton Mustika Yogyakarta Resort & Spa.Warm regards,Sheraton Mustika Yogyakarta Resort & Spa Team

10/10 Loistava

nikita rani

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good hotel, stayed in the room with the attached pool but only issue was door was not completely able to close and small lizard creeped in. Everything else was good
Yöpyi 3 yötä maaliskuussa 2023
Sheraton Mustika Yogyakarta Resort & Spa Team vastasi 27.4.2023
Dear Nikita Rani,Warm greetings from Sheraton Mustika Yogyakarta.Thank you for taking your time to write the reviews. We are glad to hear that you like your stay here, we will share your review to our staff so that it will motivate us to keep doing better in our services. Warm regards,Sheraton Mustika Yogyakarta Resort & Spa team

10/10 Loistava

Shen-Long

Yöpyi 1 yön helmikuussa 2023
Sheraton Mustika Yogyakarta Resort & Spa Team. vastasi 24.5.2023
Dear Mr. Shen-Long,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 Hyvä

RODERICK

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a unique and spacious facility with a very nice pool and relaxing but beautiful atmosphere. The staff are very helpful and friendly. The buffet breakfast was great. Their promotions posted on the walls were not updated though. And they did not clean one of our rooms. Also, there was a blood stain on one of our sheets. Otherwise we enjoyed our stay.
Sheraton Mustika Yogyakarta Resort & Spa Team vastasi 30.1.2023
Dear Roderick,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the cleanliness. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention.We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

6/10 OK

Hiroshi, Chiyo-ku

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
When I tried to take a bath, the water was yellow. I moved to another hotel in 2 days.
Yöpyi 2 yötä lokakuussa 2022
Sheraton Mustika Yogyakarta Resort & Spa Team vastasi 30.1.2023
Dear Hiroshi,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the cleanliness and maintenance. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention. We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

8/10 Hyvä

Mr David

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The hotel is looking tired in parts. Rooms need a refurb. Service was good though.
Yöpyi 4 yötä lokakuussa 2022
Sheraton mustika Yogyakarta Resort & Spa Team vastasi 30.1.2023
Dear Mr. David,Warm greetings from Sheraton Mustika YogyakartaThank you for sharing your experience while you were staying with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially concerning the maintenance. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a better experience and train our staff to deliver desirable standards of attention. Since refurbishment is underway at the resort, I assure you that in the future, you will see a transformed Sheraton resort worthy of its brand expectations. We sincerely hope you will give us another opportunity to be of service to you to show you all the changes that would make for an enjoyable experience.Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa Team

8/10 Hyvä

Francisco J

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Very good stay but
Yöpyi 4 yötä elokuussa 2022
Sheraton Mustika Yogyakarta Resort & Spa Team. vastasi 24.5.2023
Dear Mr. Fransisco,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

10/10 Loistava

John, Hong Hong

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very comfortable, good service, beautiful pool and view of Merapi mountain. Great breakfast. Short trip to shops. Airport Shuttle. Etc!
Yöpyi 2 yötä heinäkuussa 2022
Indira vastasi 22.7.2022
Dear Mr. John, Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa. We have shared your impressions with all the team members. They extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued. Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous. Sincerely, Sheraton Mustika Yogyakarta Resort & Spa Team.

2/10 Hirveä

Meryam

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Médiocre
Hôtel absolument pas entretenu. Cet hôtel doit être complètement rénové car inadmissible d’accueillir des clients dans cet environnement. Les chambres sont sales, les sanitaires à la limite de l’insalubrité. L’extérieur presque en ruine. Les transats de piscines à mettre à la poubelle. Le petit déjeuner laisse à désirer également. Ceci est loin d’être un 4,5 étoiles. C’est une honte pour la gamme Sheraton.
Yöpyi 1 yön toukokuussa 2022
Indira vastasi 22.7.2022
Dear Ms. Meryam, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa, Your valuable review has been well received. Thank you. Please accept our sincere apology for the inconvenience you may have experienced regarding the facilities during your recent stay at our resort. We have noted all your concerns and will follow up accordingly with related departments for further improvement and refinement to ensure that we maintain a high quality of service to all our guests. We hope your next stay with us will better meet our standard of excellence. Sincerely, Sheraton Mustika Yogyakarta Resort & Spa Team Member.

8/10 Hyvä

EUN SU

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
아침 식사
아침 식사 장소 부족, 아침 메뉴 별로
Yöpyi 3 yötä toukokuussa 2022
Sheraton Mustika Yogyakarta Resort & Spa Team. vastasi 24.5.2023
Dear Mr. Eun Su,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

6/10 OK

Tomofumi

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
There are so many ants in the restaurant. Facility also not so good. There are noise from AC. The glass which was served for welcome drink was dirty like remain lipstick. I think this hotel is so old. So maintanance is very important.
Yöpyi 3 yötä huhtikuussa 2022
Sheraton Mustika Yogyakarta Resort & Spa Team. vastasi 24.5.2023
Dear Mr. TomofumiThank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

10/10 Loistava

JIN WOO

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2021
Sheraton Mustika Yogyakarta Resort & Spa Team. vastasi 24.5.2023
Dear Mr. JIN WOO,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 Hyvä

junrong

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön huhtikuussa 2021
Sheraton Mustika Yogyakarta Resort & Spa Team. vastasi 24.5.2023
Dear Mr. Junrong,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2020
Sheraton Mustika Yogyakarta Resort & Spa Team. vastasi 24.5.2023
Dear Mr/Mrs,Thank you for dedicating your precious time to leave a good review about Sheraton Mustika Yogyakarta Resort & Spa through Google Review.We have shared your impressions with all the staff; they extend warm greetings and gratitude to you. We are so happy to know that our services are highly valued.Hopefully, we can welcome you back on your next visit. We wish you and your family healthy and prosperous.Sincerely,Sheraton Mustika Yogyakarta Resort & Spa Team.

8/10 Hyvä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Makanannya enak dan stafnya ramah-ramah. Recommended.
Yöpyi 1 yön joulukuussa 2020
Sheraton Mustika Yogyakarta Resort & Spa vastasi 18.12.2020
Dear valued Sheraton customer, Terimakasih sudah memberikan review yang bagus untuk kami di Expedia. Kami sangat bahagia untuk melayani tamu yang berharga seperti Anda. Kami berusaha untuk membuat pengalaman anda menginap tidak hanya memuaskan tapi juga berkesan. Kami senang anda menikmati hidangan yang disediakan. Kami menanti Anda untuk kembali lagi ke Sheraton Mustika Yogyakarta Resort & Spa dan merasakan hangatnya keramahan Yogyakarta sekali lagi.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä marraskuussa 2020
Sheraton Mustika Yogyakarta Resort & Spa vastasi 18.12.2020
Dear valued Sheraton customer, Thank you for the ratings on Expedia. We are very pleased to know that you had a most memorable Sheraton Mustika Yogyakarta Resort & Spa experience recently especially during your special moments and that you enjoyed the resort with its facilities and services provided. We hope to have the pleasure of seeing you again soon at Mustika Yogyakarta Resort & Spa! Perhaps on your next visit to Yogyakarta.

10/10 Loistava

Khumaira, Surabaya

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
everything was great, it was clean and the service was awesome
Yöpyi 2 yötä marraskuussa 2020
Sheraton Mustika Yogyakarta Resort & Spa vastasi 26.11.2020
Dear Khumaira, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa! We are delighted to know that you had a memorable time with us. It is a pleasure to read about your fond memories of your stay at Sheraton Mustika Yogyakarta Resort & Spa. Once again, thank you for choosing us. We look forward to welcoming you back home for another memorable experience.

8/10 Hyvä

Low Peng

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
very comfortable Hotel
The atmosphere is very relaxing the staffs are excellent very friendly and helpful Always ready to help making me feel really at home
Yöpyi 2 yötä syyskuussa 2020
Sheraton Mustika Yogyakarta Resort & Spa vastasi 24.9.2020
Dear Low Peng, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa, thank you for taking the time to write a great review for us. I am delighted to hear that you had a great experience staying at Sheraton Mustika Yogyakarta. I will be sure to share your kind compliments with our team and we look forward to welcoming you back for a return stay at near future. Thank you!

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
親切丁寧な対応で満足しています。
Yöpyi 1 yön maaliskuussa 2020

10/10 Loistava

Jb, Usa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice property with Awesome Spa and extremely helpful and hospitable staff, felt very comfortable and at home
Yöpyi 4 yötä maaliskuussa 2020

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
落ち着いた雰囲気のリゾートホテル。レストランやバー以外にも、土産屋やカフェがあります。バーは親切で、スナックをサービスしてくれました。コンシェルジュもタクシーの手配などスムーズ、短期間でも世界遺産まで問題なく往復できました。
Yöpyi 1 yön maaliskuussa 2020

8/10 Hyvä

Avieueda, Indonesia

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice view,big pool 👍,i love it,thank you sheraton ,i will be back
Yöpyi 1 yön maaliskuussa 2020

10/10 Loistava

Tarkistettu asiakas

Yöpyi 6 yötä helmikuussa 2020

10/10 Loistava

KOKI

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2020

10/10 Loistava

Tarkistettu asiakas

Yöpyi 1 yön helmikuussa 2020

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like their classic design which represent Indonesia as a whole. Spacious room. Comfy bed. Great breakfast selection. Warm hospitality from all staff.
Yöpyi 1 yön helmikuussa 2020

10/10 Loistava

Adrian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The thing that really makes this hotel outstanding is the helpful and charming staff who make staying there a real pleasure. The rooms are also nicely refurnished, at a good size and the architecture is fantastic. The spa and its staff are especially good. Most of all, it is the people that make this the best place to stay in Yogyakarta.
Yöpyi 3 yötä tammikuussa 2020
Public Relations vastasi 5.2.2020
Dear Guest, Warmest greetings from Sheraton Mustika Yogykarta Resort & Spa We are very pleased to know that you had a most memorable Sheraton Mustika Yogyakarta Resort & Spa experience recently especially during your special moments and that you enjoyed the resort with its facilities and services provided. We hope to have the pleasure of seeing you again soon at Mustika Yogyakarta Resort & Spa! Perhaps on your next visit to Yogyakarta. Kind regards,

6/10 OK

KYEONGIL

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
좋은 호텔이지만...
가족 여행으로 이용했습니다. 직원들의 친절도는 매우 좋습니다. 그리고 공항에서 매우 가까운 점도 장점입니다. 다만, 쉐라톤 브랜드에 걸맞지 않는 점 몇가지를 들면, - 전체적으로 내부시설이 많이 낙후되었습니다. - 객실이 청결하지 않습니다. 벌레들이 보일 정도입니다. - 욕실 수압이 약합니다. 전반적으로 시설 개선이 필요하다고 생각합니다.
Yöpyi 3 yötä tammikuussa 2020

10/10 Loistava

Cynthia, DC area

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
we stayed one night, very nice hotel ad breakfast buffet was great.
Yöpyi 1 yön tammikuussa 2020
Public Relations vastasi 5.2.2020
Dear Guest, Warmest greetings from Sheraton Mustika Yogykarta Resort & Spa Thank you for a wonderful and detailed review of your recent stay at the resort. We are so glad that you enjoyed your recent stay, from the room, the cuisines and facilities provided. It is something we hold dearly and strive to provide to each guests. It is always a great pleasure reading a positive review from our valuable guest such as yours. We hope to have the opportunity to welcome you back for another memorable experience. Kind Regards,

8/10 Hyvä

Yiwen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
還可以
飯店離機場很近,但附近沒有什麼餐廳及商店,用餐及買東西都不方便,但飯店環境還算整潔乾淨,服務生友都和善有禮
Yöpyi 4 yötä lokakuussa 2019

6/10 OK

Markus Bernhard

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
way below expectation for a sheraton
booked this hotel because of ratings and previous experience with sheraton hotels. unfortunately this place was way below expectation. booked a mountain view room at higher price which i would not recommend. the room faces the pool area which is quite noisy and the condition of room is questionable. furniture and bathroom showed heavy marks of wear and tear. light switches of bed lamp fell off once touching. one lamp would not shut off at all. AC very noisy. wifi barely working. changed instantly and without big issue to garden view room which is completely renovated. however room climate was quite humid, clothes and shoes have been damped overnight. could be the rainy season effect, but should bot happen in a 4.5 star hotel. gym/spa/restaurants not visited. pool is in a good condition, quite a plus of this hotel, same as the service of the employees. breakfast is a turn down, the quality of the food and the presentation was not what i expect in that price category, would not recommend and will not book again.
Yöpyi 2 yötä joulukuussa 2019
Public Relations vastasi 5.2.2020
Dear Guest, Warmest greetings from Sheraton Mustika Yogyakarta Resort & Spa Please accept our sincere apology for the inconvenience you may have experienced regarding the facilities. As a heritage themed hotel, we have the responsibility to maintain and upkeep the hotel, thus your feedback is extremely important to us as it allows us to continually monitor our guests’ requirements. Your review will surely be taken into consideration since the upcoming refurbishment is on the way. We have well noted all your concerns and will follow up accordingly with related departments for further improvement and refinement to ensure that we maintain a high quality of service to all of our guests. We hope to have the opportunity to welcome you back for another memorable experience. Kind Regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
お湯がふんだんに出てよかった。 ミネラルウォーターも一人2本置いてくれていたのが良かった。 食事もおいしい。
Yöpyi 1 yön joulukuussa 2019
Public Relations vastasi 5.2.2020
Dear Guest, Warmest greetings from Sheraton Mustika Yogykarta Resort & Spa Thank you for the time taken to write this wonderful review on your stay with us We are very pleased to know that you had a most memorable experience and that you enjoyed the resort with its facilities and services provided. We are looking forward to welcome you back for another memorable stay with us in the near future. Kind Regards,

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Interior design of the room Great chill vibes Bed was comfortable
Yöpyi 4 yötä joulukuussa 2019

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
The hotel looks like it is 1000 years old. Perhaps it is the oldest Sheraton in the world. I think we should do a Remodal.
Yöpyi 1 yön joulukuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Great Staff and also great details , like pack breakfast for early tour and departures , great pick up and transport for free to guest to the airport and to town . But the hotel would need some new work and renovation like the pool and kidsclub . not sure if the pool filter and pump was working . also the pool surrounding need more regular cleaning and sweeping to prevent dirty from getting into the pool .
Yöpyi 5 yötä marraskuussa 2019