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Arvostelut: Quality Inn & Suites Des Moines - Merle Hay Road

2.5 out of 5
Quality Inn & Suites Des Moines - Merle Hay Road
4995 Merle Hay Rd, Des Moines, IA

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 195 kautta 598 arvostelua" "
Arvosana 8 - Hyvä. 217 kautta 598 arvostelua" "
Arvosana 6 - OK. 105 kautta 598 arvostelua" "
Arvosana 4 - Huono. 44 kautta 598 arvostelua" "
Arvosana 2 - Hirveä. 37 kautta 598 arvostelua" "

8,0/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Shawn

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly staff
Yöpyi 1 yön toukokuussa 2024

6/10 OK

William

Matkusti ryhmän kanssa, Liikematkailija
It was bad they had high school track meet in town that weekend
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 25.5.2024
Hello William,We apologize for any inconvenience caused by the local track meet during your stay. Events in the area can impact the hotel experience, and we strive to accommodate all guests to the best of our ability. Your feedback is appreciated as it helps us improve our services for future events.

10/10 Loistava

Mandy

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy check in. Very helpful when needed quiestions asked. Pool area was okay. Wish their was an area for littler kids.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 22.5.2024
Hello Mandy,We're glad you had a seamless check-in experience and found our staff helpful. We appreciate your feedback regarding the pool area and will take it into consideration for future improvements. Thank you for staying with us.

8/10 Hyvä

Robert

Hyvää: Henkilökunta ja palvelu
Pool was nice. No internal Lock on the door cigarette burns on the sheets
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 22.5.2024
Hello Robert, We appreciate your feedback regarding the pool and room experience. Your comments will be shared with the relevant teams for future considerations. Thank you for taking the time to share your thoughts on your stay with us.

6/10 OK

Jenny, Des Moines

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not the best service. Shower/tub was backed up. Found a contact lens in the nightstand. The heat was on on a 92 degree day.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 22.5.2024
Hello Jenny, We appreciate you sharing your feedback with us. We encourage guests to reach out to management with any concerns during their stay to ensure a comfortable experience. Your comments will be shared with the team for future improvements.

6/10 OK

Eric

Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
k
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 21.5.2024
Hello Eric, We apologize for any inconveniences experienced during your stay. Your feedback is important to us and will be shared with our team for future improvements. We hope to welcome you back to provide a better experience next time.

6/10 OK

Antonio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 22.5.2024
Hello Antonio, We appreciate you choosing our hotel for your stay! If you have any additional feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for an even better experience!

10/10 Loistava

Deanna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They need to turn down the chlorine in the pool
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 20.5.2024
Hello Deanna,We appreciate your feedback and will share your comments with our team for their review. Your input helps us improve our services for future guests. If you have any more suggestions, please feel free to contact the management directly. Thank you for staying with us.

2/10 Hirveä

Michael

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was sloppy. Smoke detector was tangling by wire, my room keys constantly weren’t working, and the property is right next to the highway so very noisy.
Yöpyi 3 yötä toukokuussa 2024
Manager vastasi 17.5.2024
Hello Michael, We are sorry to hear about your experience during your stay. Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention. We strive to ensure all aspects of our guests' stay meet expectations and will address these issues accordingly. Thank you for sharing your feedback with us.

10/10 Loistava

Keesha

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place to stay with dogs
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 14.5.2024
Hello Keesha,We're delighted to hear that you enjoyed your stay with your furry companions. We strive to provide a welcoming environment for all our guests, including four-legged ones. Should you have any further feedback or require assistance in the future, please don't hesitate to reach out to us directly.

8/10 Hyvä

Anson

Matkusti kumppanin kanssa
Nice price. Door entry didn’t work
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 14.5.2024
Hello Anson,We appreciate your feedback and apologize for any inconvenience caused during your stay. Should you encounter any issues in the future, we recommend contacting our management team directly for prompt assistance. Thank you for staying with us and we hope to welcome you back soon.

6/10 OK

Maria

Huonoa: Majoituspaikan kunto ja tilat
Bed spread dirty
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 10.5.2024
Hello Maria, We appreciate your feedback regarding the cleanliness of the bedspread during your stay with us. We encourage guests to contact our management directly to address any concerns they may have about their experience. Thank you for bringing this to our attention.

8/10 Hyvä

Alivia

Matkusti ryhmän kanssa
Staff was nice and quick
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 7.5.2024
Hello Alivia,We are delighted to hear that you found our staff to be friendly and efficient during your stay. We strive to provide excellent service to all our guests. If you have any further feedback or if there is anything we can assist you with, please do not hesitate to contact us.

10/10 Loistava

William, Carroll

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always a pleasant stay.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 4.5.2024
Hello William,We are delighted to hear that you enjoyed your stay with us. Your comfort and satisfaction are important to us. We look forward to welcoming you back again soon for another pleasant experience.

10/10 Loistava

Bill

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The desk clerk was efficient and courteous. My room was clean, the bed comfortable and no concerns.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 4.5.2024
Hello Bill,We appreciate your positive feedback on our staff and accommodations. It's great to hear that you enjoyed a clean room and comfortable bed during your stay. Should you have any future stays planned, we look forward to welcoming you back for another excellent experience.

6/10 OK

Bobby

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 22.5.2024
Hello Bobby, We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback to help us improve your experience for future visits. We value your input and look forward to welcoming you back soon.

8/10 Hyvä

KENT

Hyvää: Siisteys ja henkilökunta ja palvelu
The area/yard outside my room no. 111 was like a dump-place! Not attractive at all! Also the bathtub-shower should have grip-handles for persons who have balance problems. [I don't have that problem, but...] Though I would stay here again. The breakfast was a PLUS-feature; thanks!
Yöpyi 2 yötä huhtikuussa 2024
Amen vastasi 1.5.2024
Dear Kent,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the appearance of the area outside your room and will definitely address this issue promptly to ensure a more pleasant environment for our guests.Your suggestion regarding grip handles for the bathtub-shower is duly noted. We strive to provide a comfortable and safe experience for all our guests, and we will consider implementing your recommendation for added convenience.We're delighted to hear that you enjoyed our breakfast offerings! It's always rewarding to know that our guests appreciate the amenities we provide.We truly value your patronage and look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 Hyvä

Leon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very friendly, smelled amazing throughout the place.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 1.5.2024
Hello Leon,We appreciate your positive feedback on our friendly staff and pleasant ambiance. Your kind words mean a lot to us. Thank you for choosing to stay with us, and we hope to welcome you back in the future for another enjoyable experience.

10/10 Loistava

Manuel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 1.5.2024
Hello Manuel,We are joyful to hear that you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. Your satisfaction is our top priority!

10/10 Loistava

Kathleen, Middlebury

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful staff! Sandi on the evening staff went out of his way to make our stay delightful! The room was clean and the beds were comfortable! The hotel was very close to I-80 which was wonderful for getting back on the road for our return trip. We enjoyed our breakfast! Thanks for making our stay great!
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 1.5.2024
Hello Kathleen,We are delighted to hear that you had a wonderful stay with us and that our staff, especially Sandi, exceeded your expectations. It's great to know that you found our rooms clean, comfortable, and our location convenient for your travels. We are glad you enjoyed your breakfast, and we appreciate your kind words. Thank you for choosing to stay with us!

10/10 Loistava

Patsy

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 30.4.2024
Hello Patsy,Thank you for choosing our hotel for your stay! We are delighted that you had a wonderful experience with us. We look forward to welcoming you back soon for another fantastic stay!

4/10 Huono

Hunter

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Rooms were very dirty, bathroom floors were filthy and lobby seemed unswept. Construction still visible and they advertised a hot tub which wasn’t around. Staff was friendly and helpful but this location was subpar.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 26.4.2024
Hello Hunter,We appreciate your feedback and apologize for the inconvenience you experienced. We strive to provide a clean and comfortable environment for all our guests. Your comments will be shared with the team to ensure improvements are made. Thank you for acknowledging the friendliness and helpfulness of our staff during your stay. We hope to welcome you back in the future for a better experience.

6/10 OK

Casey

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 13.5.2024
Hello Casey, We value your stay with us and hope you had a pleasant time overall. Should you have any feedback to share, please don't hesitate to reach out to us so we can ensure a better experience for you next time.

10/10 Loistava

Tiffany

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
I loved the breakfast they had every monring and how quiet it was i didjt like that the side doors didnt lock fully
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 20.4.2024
Hello Tiffany,We are delighted to hear that you enjoyed our breakfast offerings and found the hotel to be peaceful. We appreciate your feedback regarding the side doors and will share this with the appropriate team for review and improvement. Thank you for bringing this to our attention.

10/10 Loistava

Glenn

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 6.5.2024
Hello Glenn,We are delighted to hear that you enjoyed your stay with us! We appreciate you choosing our hotel and hope to welcome you back soon for another excellent experience.

10/10 Loistava

jaysha

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Smoking rooms
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 14.4.2024
Hello jaysha,We appreciate your feedback regarding the smoking rooms. In order to cater to the needs of all guests, we offer designated smoking rooms for those who may require them. We understand that preferences can vary and we always strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team.

6/10 OK

Tammie M

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Please keep in mind I am not a picky person, we just needed a bed to sleep in. Check in went okay, got to the room, the toilet was plugged, went to the front desk, they supplied a plunger for us to unplug it ourselves, two of us tried and couldn't get it unplugged, went back to front desk, I was asked if we used to much toilet paper. I told him no we did not, it wasn't flushing properly to begin with. Requested a new room , when we got to the new room, went into bathroom and no toilet paper at all!!!! Not even the card board roll left on the tp holder. Opened the window and the screen was completely gone. Turned on the AC unit and the dial just spun whatever direction you wanted to turn it. It did not stop on max hot or cold. If I hadn't paid for the room , this would have been funny, with all the stuff that happened during a one night stay.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 12.4.2024
Hello Tammie M, We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience you encountered and thank you for bringing these matters to our attention. It is through feedback such as yours that we can continue to improve the guest experience. We recommend contacting our management team directly to address any further concerns you may have about your stay.

10/10 Loistava

Lee

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Have used before and was very satisfied even though the facility was going through construction upgrades
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 12.4.2024
Hello Lee,We're glad you enjoyed your stay despite our ongoing upgrades. Your feedback is appreciated as we continue to improve our facilities. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 Huono

Leanne

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The beds are uncomfortable. You hear every small noise. The ac/heater was old and when turned on it smelled really bad . Their was no way to set the desired temp in room. Either warm/hot or it was cold. Hard to regulate the temperature in the room. The pool was alright. Needed some work. The breakfast was pretty good.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 10.4.2024
Hello Leanne, We appreciate your detailed feedback on your recent stay. Our team will look into the concerns you raised regarding the beds, noise levels, and HVAC system to ensure we continue to improve our services. Thank you for mentioning the positives like the pool and breakfast – we're glad you enjoyed those amenities during your time with us.

10/10 Loistava

Jacqueline

Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 26.4.2024
Hello Jacqueline,We appreciate you choosing our hotel for your stay! If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful experience!

4/10 Huono

Martha

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 22.3.2024
Hello Martha, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly with any feedback so we can address your concerns. We value your input and would like the opportunity to make it right for you.

10/10 Loistava

James

Hyvää: Palvelut/mukavuudet
Very nice Room and Service. Pet Friendly for$25.00.
Yöpyi 1 yön maaliskuussa 2024
Manager vastasi 14.3.2024
Hello James,We are delighted to hear that you enjoyed our room and service during your stay with us. Please note that the pet fee of 25.00 is standard in order to provide a comfortable environment for all guests. Your feedback is appreciated, and we hope to welcome you back in the future.

4/10 Huono

Julie

Matkusti lemmikkien kanssa, Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Not impressed. Booked room through a third party stating pet friendly. Sign at front desk says no pets allowed. They wanted to charge us an additional $30 fee per night for extra cleaning/damage regardless of if it was needed, nonrefundable. Wanted to take breakfast back to our room as we had a little one not feeling well. Sign in breakfast nook says no food in rooms although there is a mini fridge & microwave in room. Won't stay again & wouldn't recommend.
Yöpyi 2 yötä helmikuussa 2024
Manager vastasi 24.2.2024
Hello Julie,We regret to hear about your experience. Our pet policy and additional fees are outlined beforehand to ensure a pleasant stay for all guests. We encourage guests to enjoy breakfast in our designated areas to maintain our high standards of cleanliness. Thank you for sharing your feedback, and we will address these concerns internally.

8/10 Hyvä

Ron

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
The room was nice. The bed was better than we expected. Only dealt with the staff at check in. The hotel was generally quiet, except we could hear the shower running in the room next door.
Yöpyi 3 yötä helmikuussa 2024
Manager vastasi 24.2.2024
Hello Ron,We are glad to hear that you enjoyed your room and had a comfortable stay. We always strive to provide a relaxing atmosphere for our guests. If you ever encounter any disturbances, kindly let the front desk know so they can assist. Thank you for choosing to stay with us.

8/10 Hyvä

Harold

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great stay for the price.
Yöpyi 4 yötä helmikuussa 2024
Manager vastasi 20.2.2024
Hello Harold,We appreciate you choosing our hotel for your stay. Should you have any feedback to share with us, please don't hesitate to reach out. We hope to welcome you back soon for an even better experience!

4/10 Huono

Jocelyn

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 21.2.2024
Hello Jocelyn, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address them accordingly.

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice room but took awhile for the tv to work.
Yöpyi 1 yön helmikuussa 2024
Manager vastasi 21.2.2024
Hello James, We apologize for any inconvenience caused by the TV delay during your stay. Your feedback helps us improve our service for future guests. Thank you for sharing your experience with us.

6/10 OK

Steffany, Dallas City

Yöpyi 1 yön helmikuussa 2024
Manager vastasi 15.2.2024
Hello Steffany, Thank you for choosing our hotel for your recent stay. We appreciate your patronage and hope you had a pleasant experience. If there is anything specific you would like to share about your stay or if there are any concerns you would like us to address, please do not hesitate to reach out to us directly. We value your feedback and strive to continuously improve our services.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
What's with the Tub Floor?
Not sure about the fluid below the tub. Thought it was water but now wondering if it was a fluid that was suppose to be there. Forgot to ask about it. No Hot Tub. Good Breakfast. Bed was comfortable. Overall for the price I'm glad I stayed there.
Yöpyi 2 yötä helmikuussa 2024
Manager vastasi 8.2.2024
Dear Guest, Thank you for choosing to stay with us. We apologize for any confusion regarding the fluid below the tub. Our team is always available to address any concerns during your stay. We do not have a hot tub, but we're glad you enjoyed our good breakfast and comfortable beds. We appreciate your valuable feedback and hope to welcome you back in the future.

10/10 Loistava

Glen

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
was clean quiet safe
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 1.2.2024
Hello Glen,Thank you for choosing our hotel for your stay. We're glad to hear that you found our property clean, quiet, and safe. We appreciate your feedback and hope to welcome you back in the future.

10/10 Loistava

April

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed for a quick overnight. Property was clean, good location right off highway. Nearby restaurants. Onsite breakfast was good. No frills lodging. Better than expected for the price.
Manager vastasi 1.2.2024
Hello April,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our property clean and conveniently located near the highway. It's great to know that you enjoyed our onsite breakfast as well. We strive to offer affordable accommodations without compromising on quality, and we're glad we exceeded your expectations. We appreciate your review and hope to welcome you back in the future.

10/10 Loistava

Oscar, Chester

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay
Yöpyi 3 yötä tammikuussa 2024
Manager vastasi 26.1.2024
Hello Oscar,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We strive to provide a fantastic experience for all our guests, and we're delighted that we were able to deliver on that for you. We hope to have the pleasure of welcoming you back in the future.

8/10 Hyvä

Isaiah, Grants pass

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s was good
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 27.1.2024
Hello Isaiah, Thank you for your feedback! We're glad to hear that you had a good experience during your stay with us. We hope to welcome you back in the future for another enjoyable visit.

2/10 Hirveä

anita

Yöpyi 1 yön tammikuussa 2024
Manager vastasi 27.1.2024
Hello anita, We're sorry to hear that your experience at our hotel didn't meet your expectations. We would appreciate it if you could kindly reach out to us with any specific feedback so that we can address the issues you encountered. We are committed to providing excellent service and would like to ensure that your concerns are properly addressed.

10/10 Loistava

Amanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff is friendly and helpful
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 25.1.2024
Hello Amanda,Thank you for your kind words about our friendly and helpful staff. We pride ourselves on providing exceptional service to all our guests. We hope you had a pleasant stay with us and we look forward to welcoming you back in the future.

8/10 Hyvä

Klaus

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice and comfortable
Nice hotel, looked new, comfortable bed, clean hotel, clean bathroom. Breakfast a bit of disappointment. Nothing wheat free. Hot portion only consisted of biscuits and gravy
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 18.1.2024
Hello Klaus,Thank you for choosing our hotel during your recent stay. We're delighted that you found our property new, comfortable, and clean. We appreciate your feedback regarding the breakfast, and we apologize for any inconvenience caused. We will take this into consideration and strive to improve our offerings. We value your input as it helps us enhance the guest experience.

10/10 Loistava

Liesl

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was good staff was pleasant and extremely helpful. Only thing wrong at all was the bathroom light, it was way too dim. Had to use cellphone flashlight to shower. Other than that it was great!
Yöpyi 4 yötä tammikuussa 2024
Manager vastasi 18.1.2024
Hello Liesl,Thank you for choosing our hotel for your stay and for taking the time to leave a review. We're thrilled to hear that you found our staff pleasant and helpful. We appreciate your feedback regarding the bathroom light and will pass this on to our maintenance team for review. We apologize for any inconvenience caused, and we hope to welcome you back in the future for an even better experience.

2/10 Hirveä

Meredith

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Manager vastasi 10.1.2024
Hello Meredith, We apologize if your recent experience at our hotel did not meet your expectations. We encourage you to reach out to us directly so we can address any concerns you may have had during your stay. We value feedback from our guests and would appreciate the opportunity to make it right.

8/10 Hyvä

Jared

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 9.1.2024
Hello Jared,Thank you for choosing our hotel for your stay! We are glad you had a positive experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We appreciate your support and hope to welcome you back in the future.

8/10 Hyvä

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Noise
You could hear everyone from above us.
Yöpyi 1 yön joulukuussa 2023
Manager vastasi 8.1.2024
Hello Mark,Thank you for sharing your feedback regarding noise disturbances during your stay. We apologize for any inconvenience caused and appreciate your patience. We understand the importance of a peaceful environment and continuously strive to improve our sound insulation measures. We value your input and will take this into consideration for future enhancements.