2/10 Hirveä
Yesenia
Matkusti perheen kanssa
28.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Honest review. Note I have stayed in several Hyatt chain hotels. This was the first bad experience. Disappointed to say the least. Not worth the price. Pros- location to where I needed to be near. Beds were comfortable enough. Breakfast is your usual buffet which is enough. Nothing fancy but enough. Space of the room ( minus the sink outside the bathroom) Cons- stained carpet ( like red juice or wine big stain near bed. Shower plastic curtain with mild and filthy with soap scum, never had I seen a shower curtain that gross. The fan in the room was super dirty, never been wiped. No complimentary water, not even one. Coffee was in room with tea but you had to go down to purchase. No room service, which is one reason I booked here! Pool was cold, and we could not enjoy as there seemed to have been a birthday party booked there with lots of kids, was super loud could not enjoy! Water did not look clean! The towels for the pool were tiny! Like you have to be a XS to use or a child. No robes provided, which with a pool should be standard. Was super disappointed considering what we paid.
Yesenia
Yöpyi 1 yön huhtikuussa 2024