Dhoāpālong Hotellit

”Yes, all good ”

”The worst level of service. Light nobs were broken, bedroom TV was not working at all, hand shower of the restroom were broken. ”

”Good place to stay but property needs updated too old”

”Our stay at Mermaid Eco Resort was nowhere near a plain sailing. I booked a Studio room called LAKE OSHO. We were visiting during the late monsoon & it was drizzling all day. There was no electricity (because of a phase to ground fault of local electrical line) for a prolonged time from the get go. Even after the power was restored, it didn’t remain seamless. The generator backup was laughable & I might be wrong but didn’t see it in action. The ventilation fan of the washroom was inoperable....

”I didn’t like the room, the wall broken , duvet was dirty, I asked to change this so many times no one care , bathroom was not clean ”

”Nice Staff …”

”I have written a personal mail to the General Manager explaining the issues”

”Worst experience ever! No hot water what so ever. Got bitten by bedbugs 50-60 times a night. Cockroaches on the floor. No cleaning for four days. I constantly had to ask for more toilet paper. 45 USD a night for this is a joke! Even the name is a lie. The only view you have is right into another tall building. ”

”DO NOT STAY AT THIS HOTEL. The worst customer service i have ever experienced. They refused to give us the rooms we booked as apparently they didn’t have them ( 2 double bed rooms) but we saw them later during our stay. The reception staff are useless and do not help at all. The rooms and bathrooms were extremely dirty. There was a large yellow stain on the duvet cover when we arrived, the staff refused to change it until the next morning, he just walked off when we asked. You have to ask for...

”Very bad place Plzz don’t go there ”

”It was a wonderful experience overall. The staff were very kind, the food was excellent (though expensive, which we expected for Cox’s Bazar), and we appreciated the free car service. We also didn’t face any hidden charges. However, we had one concerning incident during housekeeping. On the second day, my wife left her foundation makeup on the table before we went to the beach. When we returned, the room had been cleaned and some items had clearly been moved around. The foundation box was...

”All the electric appliances didn’t work properly, had trouble having showers ”

”Staff very unprofessional and room amenities was not sufficient for the guests”

”I was shown 2 switches one for DO NOT DISTURB and Other for ROOM CLEANING, shoud i need any i should turn the switch on. I did not turn any of them on, as i came back from outside i found my bed was done up and realised some one has been into the room. As i was not expecting anyone to come in to the room while i was out, i had left all my belonings in the room scatterd. I felt my privacy had been invaded so i told the reception staff and he said i should have put the do not disturd switch on if...