8/10 Hyvä
David
Matkusti lemmikkien kanssa, Matkusti perheen kanssa
3.6.2024
The area around the property is beautiful! The views and accessibility to the lakes and trails are definitely 5 star!! However, the hotel conditions and staff did not merit the 5 star review. Please be aware that the hotel does not have ANY AC. They have standing fans but we found this did not help with cooling off the rooms and the rooms were about 10 degrees cooler inside than our. So if it’s 73 degrees outside, it’s going to be 78 in the room. Most of the guests had their room doors wide open during the day, from what we observed. Also, we found cleaning service/room service to be difficult to access as guests with dogs. We took our dogs out with us in the mornings when we would leave and on our last day, I requested room service at 10:15 a.m., and I also advised the front desk staff that the dogs would NOT be in the room. Returned to the room at 6:15 p.m. walked in to find a dirty room. I was VERY disappointed in that. I honestly think that the front desk staff simply forgot to tell cleaning staff. Personally I feel that when we are paying $150 a room, that is unacceptable. We would try here again, but I would insist upon cleaning service every day for our next stay.
David
Yöpyi 5 yötä toukokuussa 2024