Dorchester Hotellit

”They cleaned our room mid-stay and removed all our belongings from our room. Showed back up the second night to an empty room. They’d packed up our stuff and removed it from the room. They claimed it was due to a miscommunication with the cleaning crew. Staff seemed super helpful as first, but when we asked for some sort of compensation for the “misunderstanding” they became rude. When we asked for a manager they said it would be 4-5 days before the manager would be “back in the area and could...

”Good stay no complaints, bed super comfortable slept like a baby”

”Room was clean, parking easy, air conditioning was fine”

”Laundry room dirty, coffee and hot water lukewarm at best, I have spent over a month in this hotel over the past few years and i have never seen the halls vacuumed…..they either need more staff or more motivation…..if this were not the only modern hotel in town it would be empty.”

”What I did not like was after calling the front desk about toilet paper, emptying the garbages and new towels. It wasn’t until I called again 2 hrs later that we received those items. Towels and garbages wasn’t a neccesity but the toilet paper was”

”Good motel. I was not provided a working key to the room. The worker at the front desk who checked me in tried my key and then let me into the room with her master key - but left me without a key - so that I would need to have a worker open the room door for me each time I would have needed to leave the room. If a working key could not be made at the time, the worker should have put me in another room, as there were plenty of vacant rooms during my stay. Management or ownership needs to...

”Place was not clean. I bet the floor was softer than the bed”

”Parking is easy. Air conditioning and heat were good.”

”They didn’t even have a room for us!! They overbooked and when we tried to check in at 6pm they had no room available!! We had to drive 40 more miles to our daughter’s place!! Unacceptable!!”