Dowagiac Hotellit

”Great customer service”

”My room was dirty bed still had old sheets not even made went to let them know right away guy came to room said he already refunded my money guy running the place said nothing he could about it but refund my money because the other hot tub room had a broken tub definitely no cares about anything I even ask if he could give me $10 off next stay he said no would not even buy me a pop so I could wait for them to clean the room he was mad like it was my falt his staff did not clean been here 20...

”Clean rooms, nice breakfast, free parking, easy to walk or drive anywhere. I would definitely stay here again if I was in the neighbourhood.”

”Rooms need to be maintained better . There are patches and holes in walls . Wallpaper falling down … however the furniture was nice and was clean”

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”Great for the price. ”

”The room was clean”

”Not nearly enough ice/pop/ coffee areas for free! Casino staff are friendly and helpful! Staff at hotel seemed very preoccupied with other work duties and not wanting to help patrons waiting in line! Why aren’t there are free upgrades anymore? We did enjoy the food at players lounge, but was so busy that staff couldn’t keep up with replenishment of even the carved meats, salads, place seemed very understaffed and things appeared unorganized! We really thought Christine at the players desk was...

”Very nice staff. Excellent breakfast .”

”The room was clean and spacious.”

”This is a fresh of breath air in the hotel chain world. I’ve stayed at a two other properties by her chains over the past couple of months and they do not take care of their properties very well. I did forget until now there were a couple of things, the main shower head is rusty, I have a medical condition that makes me check the shower head before using. Also, the pool had some small like hair debris and the water was cold. Not a big deal. I would definitely stay here again if the price was...

”Surprised at how clean everything was, exceeded my expectations”

”Geat place to stay. Comfortable beds, clean spaces and very kind and helpful employees.”

”Great place to stay! Very friendly staff and well maintained property!”

”Breakfast was great for a couple of days, then it was just the basic continental breakfast. What I did not like is that you can’t take your breakfast with you. You can only have it in the dinning area.”

”Checking in was fast and easy. No issues. The room (Handicap Accessible) was not good..Water didn't work in the sink, ice bucket was filthy, bed was terribly uncomfortable-(could feel the springs in the mattress)hair left on the bathroom floor, toilet seat loose, hand held shower head was Filthy, no drain stop for tub, breakfast "buffet" was a regular complimentary breakfast with rubbery fried eggs and cheap sausage links added, and as I was walking up to the desk to check out-with my registered...

”Under construction so some expected dust but rooms were clean as expected. Pool area slightly crowded in evening and towels ran out fast but were filled at request. Breakfast staff very nice”

”This is a terrible place. I have no idea how it receives such a high rating. Walls are in need of repair, no shower gel and the girl didn't know how to replace it, beds are horrible - when you sit on the edge you have to be careful not to fall off, floors are dirty and there was no hot water. Not the worst place, but the worst in a long time.”