Dracut Hotellit

”I thought for the price of the room the place would be a lot nicer. I tried to check in a little early because my travel plans had changed. Unfortunately I was not able to do so and no other option was given. When I checked into my room (King room with jetted tub) I noticed that it was clean and had the right size bed. The bed itself was in rough shape. Very hard and sloped down to one side. The floor in front of the tub that was next to the bed was buckled from moisture. There were...

”The staff were disorganized and rude. They communicated with me poorly and did not take any accountability for their mistakes and disorganization. The staff did not apologize for the inconvenience and denied to accommodate my husband and I in anyway. I felt disrespected and dismissed as a guest. ”

”The hotel was very nice. Convenient location with plenty of restaurants in the area. Staff was excellent! Room was clean. Breakfast was great as always at a Holiday Inn Express.”

”Parking easy, shower good, mattress very firm, no breakfast, small gym”

”I wish I had gotten the front desk clerks name! She was absolutely wonderful! Best experience ever!”

”Breakfa”

”Quiet stay clean room and plenty of parking ”

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”Breakfast was cold no heat under the eggs. The guest rooms although older are very clean with large walk in shower. Parking needs to identify HP Spots closer to door . ”

”Convenient location, off route I-495”

”Well maintained rooms, pool and grounds. The front desk and housekeeping staff are great and very helpful! The breakfast was great and the food was hot. Please expand the pantry offerings and keep it stocked that was also great!”

”very clean and great breakfast. Parking easily accessible.”

”Great services and quick check-in. ”

”This was a cost efficient place to stay on our way to Mass General from Maine. It did take us over an hour to get to the hospital because of traffic, but we left early enough to get to an appointment on time.”

”Very historical location.”

”We were assigned a room with a toilet that would not flush. We reached out to staff -- within five minutes of entering the room -- and advised of the issue. After being unable to resolve the issue we were told that we'd have to changed rooms, but 15 minutes later were told there were no rooms, and the solution was to leave a plunger and tell us to repeatedly keep trying to flush and it would eventually work. We had checked in very late at night so we waited until the morning to deal with...