Aulabaari

Arvostelut: Dubai Marine Beach Resort & Spa

5 out of 5
Dubai Marine Beach Resort & Spa
Jumierah Beach Road, P.o. Box 5182, Dubai

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 190 kautta 450 arvostelua" "
Arvosana 8 - Hyvä. 152 kautta 450 arvostelua" "
Arvosana 6 - OK. 52 kautta 450 arvostelua" "
Arvosana 4 - Huono. 27 kautta 450 arvostelua" "
Arvosana 2 - Hirveä. 29 kautta 450 arvostelua" "

8,2/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Aki

Yöpyi 2 yötä maaliskuussa 2023
Arthur vastasi 11.4.2023
Dear Valued Guest,Thank you for taking the time to provide us with your review. As feedback is very important for us in our continous effort to improve our services and standards. It would be our pleasure to welcome you back soon and provide an even better service.Sincerely,Arthur DimaculanganAssistant Front Office Manager

6/10 OK

Antti

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
symphatetic older hotel, but renovation needed
This is a symphatetic older hotel, which would be needing some renovation work. The sea view in some of the pictures from the hotel is today partly shadowed by some new development construction sites.The location is relatively good some miles away from Burj Khalifa, Dubai Mall and many other attractions. It has a nice tropical garden.
Yöpyi 3 yötä tammikuussa 2020
Ekaterina Kalinina vastasi 12.1.2020
Dear Valued Guest, Thank you for taking the time to write your review and we have noted your comments regarding your experience and as guest feedback is of extreme importance to us please be assured that your review has been shared with the relevant manager to consider. Once again thank you for your time and we hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcoming you back with us in the near future. Kind regards Ekaterina Kalinina, Guest Relations Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Kiva kun ranta oikeasti lähellä. Ammaupäivät hotellilla hyvällä aamupalla ja rannalla makoillen ja uiden. Iltapäivät sitten aktiivista toimintaa. Ihan jees
Yöpyi 5 yötä joulukuussa 2019
Kripesh vastasi 31.12.2019
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed a wonderful holiday in our property and we really look forward to welcoming you back in the very near future. Looking forward to the pleasure of seeing you again soon! Best Regards,Kripesh Nair Front Office Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ihana vehreä ympäristö,kivat puhtaat allas-alueet. Öisin hotellin yökerhosta kuului kova meteli huoneeseen.
Yöpyi 8 yötä maaliskuussa 2019
Ekaterina Kalinina vastasi 18.3.2019
Dear Valued Guest, Greetings from Dubai Marine Beach Resort and Spa! Thank you for taking time and sharing your opinion. Your feedback is very well noted and shared within the team. We are looking forward to see you soon in our Resort. Best regards, Ekaterina Kalinina Guest Relations Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä maaliskuussa 2019
Kripesh Nair vastasi 1.4.2019
Dear Valued Guest, We are glad that you had a great stay with us. Thank you for the review and we look forward to welcoming you back in the near future. Yours sincerely, Kripesh Nair, Front Office Manager

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 7 yötä helmikuussa 2019
Kripesh Nair vastasi 1.4.2019
Dear Valued Guest, We are glad that you had a great stay with us. Thank you for the review and we look forward to welcoming you back in the near future. Yours sincerely, Kripesh Nair, Front Office Manager

10/10 Loistava

Heidi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Suosittelen, miellyttävä hotelli
Miellyttävä hotelli erittäin kivalla sijainnilla - kaikki ns. turistikohteet lähellä ja jopa kävelymatkan päässä. Turvallinen. Hotellissa kaikki toimi ja huoneet olivat tilavia ja mukavia. Henkilökunta avulias ja kielitaitoinen. Hyvä ja runsas aamiainen. Hotellilla oma ranta. Sopii hyvin myös lapsiperheelle (matala ranta, lapsiallas ym.)
Yöpyi 6 yötä helmikuussa 2019
Ekaterina Kalinina vastasi 13.3.2019
Dear Mrs. Heidi, We are pleased to know that your experience with us was delightful. Thus, we would like to thank you on the lovely feedback of the hotel as well as our services. It is our aim to ensure that our guests here at Dubai Marine Beach Resort and Spa are provided with excellent services as they leave the hotel with a smile and a memory to share on. Your kind words and compliments will definitely be shared with the team members as they played the vital part in making your stay ‘even’ more memorable. Please let us know if we can be of any assistance when you plan your next trip to Dubai by sending us a direct e-mail at guestrelation@dxbmarine.com Once again thank you so much for choosing Dubai Marine Beach Resort and Spa and we look forward to serving you again soon. Best Regards, Ekaterina Kalinina Guest Relations Manager

8/10 Hyvä

Rauno

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotelin sijainti loistava, hyvät ravintolat
Yöpyi 5 yötä joulukuussa 2018
Guest Relation Team vastasi 7.1.2019
Dear Valued Guest, Greetings from Dubai Marine Beach Resort & Spa! Thank you for sharing your feedback with us. We do appreciate your kind words and looking forward to see you soon! Best regards,

10/10 Loistava

Tarkistettu asiakas

Yöpyi 5 yötä joulukuussa 2018
Guest Relation Team vastasi 7.1.2019
Dear Valued Guest, Greetings from Dubai Marine Beach Resort and Spa! Thank you for taking time and sharing your opinion. Your feedback is very well noted and shared within the team. We are looking forward to see you soon in our Resort. Best regards,

8/10 Hyvä

heikki, finland

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
A few days only
First Junior Suit was on ground level and not in perfect condition. At second room balcony door was broken and could not be locked! Third room was good but we had to pay extra. Got a feeling is this a 4 star hotel? Staff was very good and helped the stay a lot and saved the holiday. Numerous restaurants at the area is a bonus.
Yöpyi 5 yötä maaliskuussa 2018
Guest Relations Team vastasi 20.3.2018
Dear Valued Guest, Greetings from Dubai Marine Beach Resort and Spa! Thank you for taking time and sharing your opinion. Your feedback is very well noted and shared within the team. We are looking forward to see you soon in our Resort. Best regards,

8/10 Hyvä

Leila, Hyvinkää

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ihana rantahotelli
Todella ystävällinen ja auttamishaluinen henkilökunta. Mukavat huoneet. Läheisen moskeijan rukouskutsut kuuluvat selvästi huoneisiin, joten jos olet herkkäuninen, huomio tämä. 12 loistavaa ravintolaa hotellin yhteydessä. Paikallisten mukaan hotellinen italialainen ravintola on kaupungin paras ja totta, ruoka oli todella hyvää ja niin italialaista, hintataso tässä ravintolassa selkeästi korkeampi kuin muissa ravintoloissa. Ihastuttava hotelli kaikkinensa. Suosittelen.
Yöpyi 4 yötä tammikuussa 2018
Guest Relations Team vastasi 6.2.2018
Dear Valued Guest, Greetings from Dubai Marine Beach Resort & Spa! Thank you for sharing your feedback with us. We do appreciate your kind words and looking forward to see you soon! Best regards,

8/10 Hyvä

Pia

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yleistä
Huoneessa lievä homeen haju. Muuten melko siistiä, vaikka pinnat mm.kylpyhuoneessa kuluneita. Ammeessa oleva viemärin tulppa piti käsin irrottaa jotta vesi poistui. Parvekkeella ei ollut tuoleja ollenkaan jotta olisi voinut siellä istua. Siivous toimi. Ilmastointilaitteen säätö ei toiminut kunnolla, huoneen lämpötila ei laskenut alle +25 mikä oli epämiellyttävää. Aamiainen oli monipuolinen ja hyvä.
Yöpyi 5 yötä joulukuussa 2017
Guest Relations Team vastasi 14.1.2018
Dear Valued Guest, Greetings from Dubai Marine Beach Resort & Spa! Thank you for your feedback. We are extremely sorry that we could not reach your expectations. Hopefully we will be able to change your impression during your next visit. Best Regards,

8/10 Hyvä

Marke, Hyvinkää

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Rauhallinen paikka. Oma ranta.
Olemme olleet tässä samassa hotellissa kakis kertaa aikaisemminkin. Halusimme tulla "matalaan" hotelliin. Tässä hotellissa talot ovat hienosti sijoitettu kuin puiston keskelle. Kun tulet ovesta ulos näet heti hyvin hoidetun puutarhan. Liusäksi valintaamme vaikutti paljon se, että hotellilla on oma, rahuallinen ja siisti hiekkaranta. Lisäksi hyvät uima-altaat. Aamiainen on monipuolinen, tuore ja raikas. Kaikille jotakin. Henkilökunta on ystävällistä. Erityisesti haluan korostaa, että rantabaarissa on kiitettävän ystävällinen henkilökunta. Olimme todella iloisia kun meidät tultiin tervehtimään heti kun menimme sinne. Tarjoilija muisti meidät edellisestä kerraasta. Alueen ravintolaistakin jokainen löytää sopivaa ruokaa iltaisin. Mielestämme hotelli sijaitsee suuri sopivan matkan päässä kaikista nähtävyyksistä. Lämpimästi voin suositella. Erinomainen myös lapsiperheille.
Yöpyi 8 yötä joulukuussa 2017
Guest Relations Team vastasi 19.1.2018
Dear Valued Guest, Greetings from Dubai Marine Beach Resort & Spa! Thank you for sharing your feedback with us. We do appreciate your kind words and looking forward to see you soon! Best Regards,

6/10 OK

Dr Sanjay, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not good not bad
The hotel stuff was mostly friendly and helpful and very easy to find 24/7. Room was clean and about average size and the whole resort was very clean and nice. Wifi connection was very slow all the time and i thing they should mention that because the surfing was awful and sometimes even not possible. The Room service "night menu" was very bad and tasted awful, they should not serve food like that for anyone.
Yöpyi 6 yötä marraskuussa 2017
Kripesh Nair vastasi 17.7.2020
Dear Valued Guest, Thank you for sharing your recent experience at Dubai Marine Beach Resort & Spa! We are indeed delighted to know that you enjoyed a wonderful holiday at our property, we have noted your comments regarding your experience and, as a guest, feedback is of extreme importance to us please be assured that your review has been shared with the relevant manager to avoid such situation to reoccur. Once again thank you for your time and we hope that the experience made will not withhold you from returning to the hotel as we already looking forward to welcoming you back with us soon. Kind regards Kripesh Nair, Front Office Manager

6/10 OK

Umar

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Was ok. Very expensive for the time we went
Yöpyi 3 yötä huhtikuussa 2024

4/10 Huono

Sam, Dubai

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room floor was dirty and the linen was old. Additionally, the soap dish was empty, had no hair conditioner and was not refilled after 4 days. Also when I asked for slippers they brought them to the wrong room.
Yöpyi 4 yötä huhtikuussa 2024
Arthur vastasi 14.5.2024
Dear Valued Guest, Thank you for taking the time to share your review. Please accept our sincerest apologies for not being able to meet your expectations. We assured you that this will be shared with our relevant team. Know that we always take note of guest feedback as we continously improve on our services and facilities. Sincerely, Arthur Dimaculangan Assistant Front Office manager

6/10 OK

SAKINA

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
view from room was very average, good staff
Yöpyi 1 yön maaliskuussa 2024
Arthur vastasi 14.5.2024
Dear Valued Guest Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile we had taken note on your observations during your stay and will be shared with our relevant team. It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Hyvä

Shahid

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice beach resort. Lovely small beach and several restaurants overlooking the beach/sea. Various other restaurants/shops within walking distance including large supermarket opposite. Rooms in small ‘villa’ type buildings. My room disappointing small and no view but was cheapest one.
Yöpyi 2 yötä maaliskuussa 2024
Arthur vastasi 1.4.2024
Dear Valued Guest Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile we had taken note on your observations during your stay and will be shared with our relevant team. It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

4/10 Huono

Rory

Yöpyi 2 yötä maaliskuussa 2024
Arthur vastasi 1.4.2024
Dear Valued Guest Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile , your feedback is extremely important for us and will be shared with our team . It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 Loistava

Faraz

Yöpyi 8 yötä helmikuussa 2024
Arthur vastasi 1.4.2024
Dear Valued Guest , Thank you for taking time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 Loistava

Daniel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Service was amazing!!! all of the staff are friendly and attentive. Breakfast buffet is the best I have ever experienced. Grounds and amenities are beautiful and this place is an oasis compared to the busy city. Minor points, there is a large mosque nearby and morning prayers woke us up at 5:30am for the 1st to nights. Our room had a large wardrobe but no chest of drawers for our cloths.
Yöpyi 5 yötä tammikuussa 2024

10/10 Loistava

Derrick

Yöpyi 2 yötä marraskuussa 2023
Arthur vastasi 8.12.2023
Dear Valued Guest, Thank you for taking time to share your feedback. It is with great pleasure to hear that you had a wonderful experience with us during your recent stay. We will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 Loistava

Marco, Terni

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wifi ottimo! Pulizia eccellente! Servizi top e personale qualificato e professionale
Yöpyi 4 yötä elokuussa 2023
Arthur vastasi 12.11.2023
Dear Valued Guest Thank you for sharing your feedback. We are very happy to know that you had a wonderful experience during your stay at Dubai Marine Beach Resort & Spa.. Our team strives to deliver excellent and heartfelt service to our guests, and it would be our pleasure to welcome you again here on your next visit. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 Loistava

Paul

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent stay
Yöpyi 2 yötä lokakuussa 2023
Arthur vastasi 9.11.2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Loistava

Hisham

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing time
Everything was perfect 🥰.. Thanks to hotels.com and the front desk at dubai marine Beach resort and spa Special thanks to front desk manager MARWA ❤️❤️❤️❤️
Yöpyi 7 yötä lokakuussa 2023
Arthur vastasi 9.11.2023
Dear Valued Guest, Thank you for taking time to share your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We will share this with Ms. Marwa and the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. We look forward to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Hyvä

MARTIN

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The pathways had a gloss seal on them which made them dangerously slippery when wet . It rained during my visit . All other aspects were good .
Yöpyi 4 yötä lokakuussa 2023
Arthur vastasi 9.11.2023
Dear Valued Guest Thank you for sharing your feedback. We are dlighted to hear that you had a good stay. On the other hand your valuable feedback is essential for us . Please accept our sincerest apologies for the inconvenience during your stay in our continous effort to improve our facilities. Once again, thank you for staying with us and we hope to welcome you back soon . Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Hyvä

Paul

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä lokakuussa 2023
Arthur vastasi 24.10.2023
Dear Valued Guest, Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction. Know that feedback is very important for us in our continous effort to improve our services and standards . We hope to welcome you back soon and provide an even better service Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Hyvä

Faisal

Matkusti ryhmän kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Relax at Dubai
It was very good for relax and spending most of your time at the resort. We booked junior suite and we expected to find big fridge and microwave in the suite, but we found small and non-cold fridge, and we didn’t find a microwave. We asked the resort to provide our expectations, but they don’t.
Yöpyi 3 yötä lokakuussa 2023
Arthur vastasi 9.11.2023
Dear Valued Guest Thank you for sharing your comments as your valuable feedback is essential in our continous effort to improve our services and facilities. Your comments are duly noted . Once again, thank you for staying with us and we hope to welcome you back soon and orovide an even better service.. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

10/10 Loistava

feroz

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
decent
Yöpyi 2 yötä syyskuussa 2023
Arthur vastasi 24.10.2023
Dear Valued Guest, Thank you for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction and know that feedback is very essential for us in our continous effort to improve our services and standards . We hope to welcome you back very soon Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Hyvä

Lisa

Yöpyi 3 yötä lokakuussa 2023
Arthur vastasi 13.10.2023
Dear Valued Guest, Thank you for taking the time to leave us review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. We hope to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

4/10 Huono

mohamad nabil

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Ho soggiornato una settimana in questa struttura. Le stanze sono rumorose ed, alcune sono lontane dai servizi. I ristoranti sono carissimi es: una colazione al'ristorante "TAVERNA" ubicato all'interno del Resort costa 100 AED a persona.
Yöpyi 10 yötä elokuussa 2023
Arthur vastasi 17.9.2023
Dear Valued Guest,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standard. Please accept our apologies for the inconvenience during your stay and rest assured that your concerns are shared with our relevant team for further review and improvement, Once again, thank you for staying with us and we hope to welcome you back soon and redeem your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Loistava

Falah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön elokuussa 2023
Arthur vastasi 17.9.2023
Dear Valued Guest, Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon. Sincerely, Arthur Dimaculangan Assistant Front Office Manager

8/10 Hyvä

Falah

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a very nice and comfort
Yöpyi 1 yön elokuussa 2023
Arthur vastasi 9.8.2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back on your visit.Sincerely,Arthur DimaculanganAssistant Front Office manager

8/10 Hyvä

Dr Sonia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice and earm welcome. Very friendly staff . Overall experience is amazing.
Yöpyi 3 yötä heinäkuussa 2023
Arthur vastasi 9.8.2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back on your visit.Sincerely,Arthur DimaculanganAssistant Front Office manager

10/10 Loistava

Rinto

Yöpyi 7 yötä toukokuussa 2023

10/10 Loistava

Roberta

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä toukokuussa 2023
Arthur vastasi 11.6.2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Loistava

Jo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Thanks to helpful reception staff.
Yöpyi 1 yön kesäkuussa 2023
Arthur vastasi 11.6.2023
Dear Valued Guest,Thank you for taking the time to leave such a wonderful review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 Hyvä

Gyulven

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient locations, good facilities, good price for the quality, very friendly staff, private beach, not far from downtown
Yöpyi 5 yötä toukokuussa 2023
Arthur vastasi 29.5.2023
Dear Valued GuestIt is with great pleasure to hear that you had a wonderful experience with us during your stay experience . We highly value your positive comments about our facilities, beach and the hospitality demonstrated by our staff. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. It would be our pleasure to welcome you back on your next visit.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 Hyvä

Rasseek

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was nice but must indian breakfast n indian tea. Nothing for Indian t eat
Yöpyi 5 yötä toukokuussa 2023
Arthur vastasi 29.5.2023
Dear Valued Guest,Thanks for taking the time to leave us a review. We are incredibly grateful to have your support and recognition. Dubai Marine Beach Resort & Spa values guest satisfaction as a top priority and our team is dedicated to providing exceptional service each and every time. Meanwhile, we had taken note on your concern about the breakfast tea and will be shared to our relevant team. Once again, thank you for staying with us and we hope to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

8/10 Hyvä

Oomar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Beach and the staff at Breakfast specially Baskii at the door / she was very helpful and also the waiters at breakfast was very professional. The only negative is in the evening specially the weekend it’s like a nightclub outside the main door which for family as a Muslim was not good. Parking was an issues because of the parties at the weekend.
Yöpyi 2 yötä toukokuussa 2023
Arthur vastasi 25.5.2023
Dear Valued Guest,Thank you for taking the time to provide us with your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We highly value your positive comments about our facilities and the hospitality demonstrated by our staff. You can be sure that we will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. However, we had also taken on your observation and shared it to our team for further improvement. It would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 Hirveä

Nathan

Hyvää: Siisteys
An old, noisy, hotel. Full of working girls, very loud venues (until 3AM!), and morning staff who were very rude, including terrible check-out staff and leaf blowers at 4AM!
Yöpyi 2 yötä toukokuussa 2023
Arthur vastasi 25.5.2023
Dear Valued Guest,Thank you for taking the time to provide s with your review. Please accept our apologies for not able to meet your expectaions during your stay. Rest assured that this will be adrress and shared with our operations team for review and corrective action. Once again, thank you for staying with us and hope to regain your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Loistava

Essmaeel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We had a great time at the resort. They have some amazing facilities.
Yöpyi 1 yön huhtikuussa 2023
Arthur vastasi 26.4.2023
Dear Valued Guest,Thank you for taking time to share your feedback. It is with great pleasure to hear that you had an enjoyable experience with us during your recent stay. We highly value your positive comments about the accommodations, facilities and services. Once again, thank you for staying with us and we hope to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

4/10 Huono

Atul

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The rooms are run down. Water pressure is terrible, bathroom soap dishes are chipped, housekeeping does not pay attention to detail. Rooms are large though and perhaps the beach area and pool are of interest to some (I did not visit them).
Yöpyi 3 yötä huhtikuussa 2023
Arthur vastasi 12.4.2023
Dear Valued Guest,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our apologies for the frustration that this has caused. Rest assured that the points that you have raised will be discussed with the concerned departments for corrective action. Once again, thank you for staying with us and we hope to welcome you back soon and redeem your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Loistava

Nicholas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very pleasant resort hotel with pools, beach and watersports. Beach bar is expensive but pleasant, although bar service around the sunbeds was little to none. The hotel grounds are very pleasant with tree-lined walkways to the villas. The hotel has weddings and functions which is to be expected but unfortunately some guests are very noisy when returning to their rooms after midnight. I think the best feature of the hotel is the excellent service of Seariders watersports. First rate.
Arthur vastasi 11.4.2023
Dear Valued Guest,Thank you for your favorable comments during your recent stay with us. We truly enjoyed reading your comments and would like to express our gratitude for your kind words. It is because of valued guests such as yourself that we always strive to give guests our best services and provide nothing but the highest standards in hospitality. Once again, thank you for staying with us and we hope to welcome you back on your next visit.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Loistava

Sarah

Yöpyi 6 yötä helmikuussa 2023
Arthur vastasi 11.4.2023
Dear Valued Guest,Thank you for taking the time to share your recent experience with us. It gives us great pleasure to know that you had a wonderful stay at the hotel. it would be our pleasure to welcome you back soon.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 Hirveä

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Low service performance Dirty room Low quality food
Yöpyi 2 yötä helmikuussa 2023
Arthur vastasi 11.4.2023
Dear Valued Guest,Thank you for taking the time to share your review. Please accept our sincerest apologies for not able to meet your expectations. As feedback is essential for us in our continous effort to improve our service and standards. Thank you for staying with us and we hope to welcome you back soon and redeem your confidence with us.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Service Issues and Operational Inefficiencies
This was my second time staying here, and since COVID the service and condition has gone down a lot. The room had a lot of issue - the tub wasn’t draining, the sink faucet was broken, and the floors were filthy/not cleaned. The service at breakfast was poor - the food was a mess, tables were dirty, and staff were not able to meet the number of clients that were trying to manage breakfast. I tried to take breakfast with me to go sit outside near the pools since there was no room and no clean tables near breakfast, and the server yelled at me to leave my food and my only option was for me to do room service. I also had a 20% off of food and beverages for my stay, and the server at the pool didn’t give me the discount and when I told her afterwards she took about 1hr to verify with front desk and then told me I only had 15% off of beverages. At this point, I was exhausted to show her my hotels.com invoice that listed I got 20% off and by the time I checked out it was 4AM and I needed to get to the airport so I couldn’t ask for a partial refund for my stay. I’m sorry this has happened to the resort, because I loved my first stay but after this one I won’t go back.
Yöpyi 2 yötä helmikuussa 2023
Arthur vastasi 11.4.2023
Dear Valued Guest,Thank you for sharing your comments as your valuable feedback is essential in our continuous efforts to improve our service standards. We are disappointed to hear that your recent stay was not up to expectations and would like to extend our most sincere apologies for the frustration that this has caused. Rest assured that the points that you have raised and suggested will be discussed with the concerned departments for corrective and improvement.Once again, apologies for our shortcomings and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Arthur DimaculanganAssistant Front Office Manager

10/10 Loistava

HICHAM

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Will probably visit again
Yöpyi 9 yötä tammikuussa 2023
Arthur vastasi 28.4.2023
Dear Valued Guest,Thank you for providing us with your review as your valuable feedback is essential in our continous efforts to improve our service and standards. It would be our pleasure to welcome you back soon and even provide a better service.Sincerely,Arthur DimaculanganAssistant Front Office Manager

2/10 Hirveä

Khalid

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For sure not staying there next time
Yöpyi 8 yötä tammikuussa 2023

10/10 Loistava

stephen

Yöpyi 8 yötä tammikuussa 2023
Arthur vastasi 27.1.2023
Dear Valued Guest,Thank you for sharing your great review. We are delighted to hear that you had a great overall experience during your stay. It would be our pleasure to welcome you back soon on your future trip.Sincerely,Arthur DimaculanganAssistant Front Office Manager